My new ZenMicro Photo says "playback error" HELP MEEE

OK. so I've already posted something about this. but it didn't get any replies. so I'm going to be obnoxious until i get a reply. because I WANT TO LISTEN TO MY MUSIC.
heres the deal: I ordered my ZenMicro Photo, it came in the mail yesterday, I followed all instructions exactly, put my music on, started listening to it with no problems, then this morning it decided to flash "PLAYBACK ERROR" 3 seconds into every song it possibly could.
I use Comcast Rhapsody for music, which requires a weekly(ish) sync with the player to renew liscences. so I thought "well I'll just sync it up. maybe thats what is bugging it out" but NO. its not. so...
HELP ME! anyone?

Hi,
I had the same problem with recieving the "playback error" message after?a few?seconds when playing Rhapsody tracks on my Creative Zen Microphoto. After finding no help, I messed with settings till I discovered the problem.
Go to Tools->Preferences->Devices
Check both boxes for caches in Advanced Transfer Options
Then click the Advanced Settings In Transfer Settings allow Rhapsody to choose the best quality.
Bad news is you'll have to delete and redownload anything you want on there, good news is you can use your MP3 player.
Good Luck

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