My newly purchased Kingston 19-in-1 card reader is not recognized by the Mac

I just received my Kingston 19-in-1 card reader and connected it directly to the back of my iMac (iintel) running on OS X Lion 10.7. It did not show up. I checked Disk Utility and it shows the following:
Info EOS Digital
Name: EOS Digital (my Canon DSLR)
Type: Partition
Mount Point: Not mounted
File System: MS-DOS (FAT 32)
Connect bus: USB
Writable: Yes
Capacity: 4.11 GB
Can be formatted: Yes
Partition number: 1
I am positive the problem is due to the MS-DOS (FAT 32) file system (my other laptop is a PC running on Windows Vista), but I don't
know how to fix this. Since i did not want to lose any files on my CF card, I took a blank formatted card (formatted in camera) and took 2 photos. When connecting the reader to the Mac it did not register.
I have a Sandisk 8-in-1 card reader which worked just fine on the PC, and the Kingston reader also works on the PC (after i tried all the above ). I have read other forum discussions whee people say that the Kingston card reader works on their Mac
I am getting desperate. Can someone help me?
By the way, I checked on two Apple Stores to try and get tech support and got "voice mail jail" which is most disappointing. I suspect this is Apple company policy forcing me to make an appointment (which I am willing to do, but for heavens sake, don't cut me off on the phone!)

Thanks for your response. I plugged the Kingston card reader into my Mac this morning before turning on the computer and lo and behold, the test photos appeared. I wonder if there is a procedure where one as to do certain things first (e.g., connect card reader first before turning on computer). I will stick to the same computer port from now on. I do not consider myself out of the woods as I have to try this using Adobe Lightroom to post-process my photos.
As for the software updte, Kingston advised that the update is not compatible with Macs, so I did not update.

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Date: Tue, 13 Nov 2012 11:54:11 -0700
From: [email protected]
To: [email protected]
Subject: Legitimate newly purchased Premiere Elements-10 32-bit install files not available
Re: Legitimate newly purchased Premiere Elements-10 32-bit install files not available created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
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Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4844309#4844309
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