My niece broke my ipad mini, it is free for a replacement? Under 1 year warranty?

Please help me. I dont know what to do?

Apple does not repair iPads, but will replace the entire iPad for a flat fee. If you have AppleCare+ on the iPad, the cost will be relatively minimal; $49 in the US. Otherwise, see the Service Pricing section here:
http://www.apple.com/support/ipad/service/faq/
There are independent iPad repair services that may be able to replace the screen for less. Do a web search for "ipad repair". You can also look for parts and instructions and do the repair yourself. Note, though, that if you elect to have the iPad serviced by an unauthorized shop or perform your own repair, you will get no further support from Apple.
Regards.

Similar Messages

Does the iPad mini/air wifi cellular version carry worldwide 1 year warranty?

Does the iPad mini/air wifi cellular version carry worldwide 1 year warranty?

My point is the iPads wifi+cellular version is worldwide warranty? Why apple states below on web?
IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.
Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.

When I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

How do I transfer photos from iPad mini to SD card for backup?

How do I transfer photos from iPad mini to Sd card for backup?

You can copy photos from Camera Roll to a wireless flash drive (Micro SD Card)
http://www.sandisk.com/products/wireless/flash-drive/

HT4623 popup 'photo stream' has appeared & not allowing it to open & blocked my ipad mini. it says photos for iCloud account can not be assessed. review your account information in settings. IGNORE & SETTINGS ARE NO WORKING

popup 'photo stream' has appeared & not allowing it to open & blocked my ipad mini. it says photos for iCloud account can not be assessed. review your account information in settings. IGNORE & SETTINGS are not working

Try this now.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

My ipad mini isn't charging for some reason what do i do?

My ipad mini isn't charging for some reason. What do I do?

Are you using the wall charger? Connecting to the USB port on your computer gets the Not Charging message.
Need more info about your problem.
 Cheers, Tom

The ipad mini with retina free apps by apple have disappeared? e.g. keynote and imovie. i gotthem free with my ipad then when i deleted them i could still re-download them but now they cost money to download. i hope someone know how to fix my problim

the ipad mini with retina free apps by apple have disappeared? e.g. keynote and imovie. i gotthem free with my ipad then when i deleted them i could still re-download them but now they cost money to download. i hope someone know how to fix my problim. thanks

Just want to add.
I replied to them for a waiver., and they reply with quite a similar email again, without helping.
The customer service IMO just use a template to answer question. Refer me back to the developer , which is apple itself

IPad mini will not alert for skype and facetime calls. Everything is on. This started after one of the updates after ios 7.

HHow many times do I have to write this?!?
ipad mini will not alert for facetime or skype calls. Yes everything is on. No, mute is not on. Fed up!

Hello, pleaseacceptthisalias.
Thank you for visiting Apple Support Communities.
I would first start with forcing all applications to close and power cycle the device. Once this is done, have someone make a test call using these applications. If the issue persists, see the steps in the second article.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Troubleshooting notifications
Push notifications require an active Wi-Fi or cellular connection.
Note: Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers may affect your ability to receive notifications. For more information, see Unable to use Apple Push Notification service (APNs).
If you're not receiving notifications for a specific app, try these steps:
Verify that the app supports notifications.
After installing an app or restoring a backup to a different iOS device, open the app to begin receiving notifications. If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
Check Settings > Notification Center to ensure that the app is configured for notifications. If notifications do not appear in the Notification Center, verify that the Notification Center setting for the app is enabled.
iOS: Understanding notifications
http://support.apple.com/kb/ht3576
Cheers,
Jason H.

I get home after buying my ipad mini play with it for a bit then try to sync my songs, movies and photos on and it syncs fine. I then look back at the ipad and seem to find on the top right saying " not charging "

I get home after buying my ipad mini play with it for a bit then try to sync my songs, movies and photos on and it syncs fine. I then look back at the ipad and seem to find on the top right saying " not charging ". I read other forms and people also struggeling with the same problem. My computer dose'nt have enough power. There must be another way for me to get to charge my ipad mini from my computer. It works fine charging it in an outlet. any ideas??!

The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

My ipad mini 3 is asking for a passcode , but i havent set it up yet please help me

I am using a ipad mini 3
when I restart it, its asking for a passcode but I haven't set it up yet
so can u hep me?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

I now have 4 itouchs, 1 ipad mini, and three iphones for my own family members. What's the bet way for me to setup itunes so that we can all share the same music, apps, movies, shows, etc?

I now have 4 itouches, 1 ipad mini and 3 iphones in use by my direct family. What's the best way for me to set things up so that we can all share the same music, apps, movies, shows etc?
I would prefer to have one account to input dollars which allows all the users (my direct family) to share and buy things.
Can we all have different user ID's however share the same account?

I'll try to help a bit.
ITunes match space is different to icloud space. With iTunes match you get storage for 25,000 non iTunes purchased tracks and other than a limit for individual file size, there is no memory limit.
You can turn match on individuallyon each device (I have it turned off on my iPod but turned on on my iPad and iPhone). When you turn it on then you get access to all the tracks, and in my experience any playlists I create have transferred over very well. I understand that some people have had trouble with playlists though.
I'm not quite clear with exactly what you mean regarding cleaning up your library, but be careful about using Match for this. There is no guarantee that matched songs will be exactly the same version as your own copy, due to some mismatches, so you could find some problems there. Personall, I am cleaning up my library before matching, but I am rather particular about keeping my library the way I want it. If you aren't as fussed then match could be the answer.
Hope that helped.

Thank you Texas Mac Man for suggested links but have already tried all those. It is a contstant filling up of storage daily. Restart ipad mini and then OK for the day. Something, some app or ? is filling up it up or at least it thinks it is filled up.

I have no music and no video (tried deleting all) very few apps. 16GB ipad Mini fills itself up (storage full message by end of each day) with adding nothing. Just checked again, no music no video and my two biggest APPS FB and Kindle just over 100MB each a few other smaller APPS is all that is on it. Tried the restore and back up. Same prob. The same problem is happening with my 32GB iTouch. (Exact same problem)...my wife's ipad and son's mini are not having the issue. If I restart computer it frees up tons of storage and if I check says 13 GB free. If I check in about and hour maybe 7GB free etc until full and now won't let you even check websites. I have cleared data from apps tried deleting just about everything, tried restore...don't know what else to do. Since so many posts are out there with same mysterious storage filling up hoping a fix would be coming. Could it possibly be a common App or? If I do plug into computer and sync with iTunes (depending on what time of day) it will show entire device full (yellow bar) "Other"....if I just restarted then plugged in OK and shows 13GB free. Any ideas? WIll keep holding on and restarting a couple times a day so I can use it...thanks

I remember this conversation from your earlier thread (iy makes more sense to stay on the same thread than to start a new one.
Since it is happening to both your devices, but now your wife and son's, it is likely associated with one of your apps, which are on both devices. delete them all, and add back one by one until you find the culprit.
This could also be by having i cloud tied up in an endless attempt to sync stuff across the two devices. I remember earlier posts about the contact syncing getting stuck between 2 address books that did not agree, and it could not rectify which was the master and which is the slave.
So turn off the cloud, and see if the behavior stops. If it does, turn on the services one by one to figure out what is causing it.

Best security features for iPad mini at high risk for theft?

I'm giving my disabled sister (mental disability) a new iPad mini for Christmas. I bought her the $300 WiFi-only model. She lives in a group home 800 miles away. She doesn't own a computer or have easy access to a computer (she uses the computer at her local public library). She usually goes to restaurants and malls to get a free WiFi signal. She's also an easy target for thieves because her disability is clearly visible. Regardless, I want to giver her this device. She's fairly responsible - she never lost the iPod Touch I gave her years ago.
How should I set up her new iPad mini, before mailing it to her, to give her the best possible protection against loss/theft? I am aware of iCloud and FindMyiPhone, which I use often. Should I add my sister's new iPad mini to my existing iCloud account, even though we live far apart? She could then call me whenever she loses it, and I can find it for her by using the FindMyiPhone app. However, I'm worried about sharing an iCloud account with her -- that she may possibly download music/purchases to her iPad mini by accident, that will be charged to my iTunes account.
Are there other apps that I can install on her iPad mini, or unknown features that I can turn on, that will help me or her find her lost/stolen device? Remember, she will most likely need my assistance, from 800 miles away, to recover it.
I will also consider buying insurance for her if prices are reasonable and coverage includes loss/theft.
Thanks for any help!

If you use your iCloud account, then she will also share your email, contacts and so forth. So that both of you can have privacy, why not make her a new AppleID, create a new iCloud account for her, but you keep the password so you can login to her iCloud to track her device or remote wipe it and so forth, if ever needed.
She could then use that same AppleID for her own iTunes or App store purchases, and you could even use the allowance feature to control the spending on it, so she cannot get into trouble by mistakingly over-spending (of course she will need the password for that, but she is not likely to change it I imagine, so you would still be able to use it as well). If you feel it necessary, you can also enable restrictions with a passcode only you know, and disable in-app purchases or set up other restrictions like that if you worry she may unknowingly work up a tab in purchases without realizing they were for fee items.
Another thing you may want to set up is two-step verification of her AppleID, with your own iPhone or iPad as (at least one of) the trusted devices. The advantage is two-step removes the security question feature for an AppleID, and gives you a verification code that will ensure you can always recover her AppleID no matter what.
You should also put a passcode on it, and set the passcode lock to come on immediately (that is, it becomes effective the moment the screen sleeps or is put to sleep manually with no time out or delay). Your choice whether to also set the device to auto-wipe content after several failed passcode attempts.
Other than that, I think that is about as secure as can be for any iOS device. If she does not mind, she could even use a complex passcode instead of the simple 4-digit one - maybe something derived from a phrase she can easily remember ("Thanks for the iPad!" = T4tiP! or something like that).
Just a P.S. while Apple's own AppleCare+ does cover accidental damage, beware that it does not cover loss or theft. So if you do want insurance, you will need to buy it from a 3rd party vendor.

TS3367 iPad mini has no ringtone for Facetime

When someone calls my ipad mini on Facetime, there is no ringtone. I have checked 'Sounds' and Marimba is default sound but it doesn't work. Volume is up too. Facetime does work, just no ringtone.

I'm referring to the mute switch. This is by default the switch beside the volume controls, however, mute can be configured to the "multi-tasking" tray which is shown by double-clicking the Home button and swiping the tray to the right.

IPad Mini 3 drops WiFi connection to hotspot under load

I have a weird problem that appears to be device-specific. Ingredients:
iPad Mini 3 (WiFi)
iOS 8.2
FreedomPop Sierra Wireless Hotspot
I have no issues with network connectivity with my Mini 3 on high speed networks at home or work. In particular, I can run the Ookla Speedtest app just fine. I can download/update apps fine. However, if I connect to the Hotspot (which has much lower bandwidth), I have problems under heavy network load, such as those. The Mini 3 will drop the connection, thus messing up what I was trying to do, then connect again. If I do the same experiment with my wife's Mini 3 (mine is 64GB, hers is 32GB), all conditions the same (OS, Hotspot, apps), her Mini 3 does not drop the connection, and everything works fine.
I have done the obvious things, but the connection still gets dropped intermittantly:
force-exit all apps
restart the Mini 3
update to iOS 8.2 (the problem was present in earlier iOS 8 versions, too)
I have concluded that my Mini 3 must have a hardware problem with the WiFi. Are there other possiblities? What are the odds Apple will fix the problem (which probably requires a new Mini 3) if I'm right?

Thanks for responding.
I don't suspect the Sierra. It worked fine with my wife's Mini 3, my laptop, my iPod, my older iPad. During my testing I used only one device at a time. The problem with my Mini 3 persists after resetting the Mini 3. I have not tried backup/restore.
My Mini 3 works fine through my home router, at least to the extent that the WiFi connection does not drop.
I agree that there's probably no widespread problem with Mini 3 WiFi. However, given the set of things that work and don't work, particularly that my wife's Mini 3 has no problem but mine does, the only remaining variable (IMO) is the WiFi support in my Mini 3. And given that my wife's identical (other than memory size) Mini 3 has no problem, it could only be the WiFi hardware in my specific Mini 3.
It remains a mystery to me what it is about the interaction between my Mini 3 and the hotspot that causes the WiFi connection to drop.

My niece broke my ipad mini, it is free for a replacement? Under 1 year warranty?

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