My nokia 5800 keeps freezing/crashing when i try t...

my nokia 5800 keeps freezing/crashing when i try to view my pictures and videos? what do i do

Try clearing privacy data in browser to get a bit of ram back. if no good , do hard reset, you'll need to re-set up phone so back up first. Then type *#7370# and use passkey 12345 and phone will re-start and be like'out of the box' your memory card will not be affected.
Good Luck
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