My nokia account locked, i want to know the reason...

my account is locked, i used it before 4 hours and now its locked i dont know why is it suddenly. so poor email service.
its my important email and have been using it from many years, unlock and avoid this kind of issues in the future until april 24th as you decide to discontinue.
My email: [email protected]
Moderator's note: Post was edited. Please don't publish your personal contact information on a public forum.

@irfan4solution we need the error message word for word. Additionally, please, post a screenshot if that does not conatin any personal information. Are you able to log into your Nokia Account via its webpage?

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A DESCRIPTION OF THE PROBLEM :
An unexpected error has been detected by Java Runtime Environment:
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x10001723, pid=2480, tid=1632
Java VM: Java HotSpot(TM) Client VM (1.6.0-beta-b59g mixed mode, sharing)
Problematic frame:
C [hello.dll+0x1723]
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# An unexpected error has been detected by Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x10001723, pid=2480, tid=1632
# Java VM: Java HotSpot(TM) Client VM (1.6.0-beta-b59g mixed mode, sharing)
# Problematic frame:
# C [hello.dll+0x1723]
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
--------------- T H R E A D ---------------
Current thread (0x02dc7300): JavaThread "AWT-EventQueue-0" [_thread_in_native, id=1632]
siginfo: ExceptionCode=0xc0000005, reading address 0xfe030e4a
Registers:
EAX=0x00000000, EBX=0x26955468, ECX=0x00000000, EDX=0xfe030e4a
ESP=0x0b59f834, EBP=0x0b59f888, ESI=0x26955468, EDI=0x02dc7300
EIP=0x10001723, EFLAGS=0x00010282
Top of Stack: (sp=0x0b59f834)
0x0b59f834: 02fd11a0 00000000 00000000 8c828bd6
0x0b59f844: 9947f4e2 9e1a82d7 f3775964 091fb6dd
0x0b59f854: 9e829104 ddea9830 c5ff8bf9 9dd6b9f8
0x0b59f864: 1429789b 6c830d6a 9a69a6a0 a69a69ae
0x0b59f874: 6c830d69 c0fefb02 cd2fbe0e 00000001
0x0b59f884: fe030e4a 2e6a940b 04df2360 63eae8c0
0x0b59f894: 4ca1e1b6 9104c5ff 719176fe 2017dd9a
0x0b59f8a4: 0b59f800 009102b4 0b59f918 00000020
Instructions: (pc=0x10001723)
0x10001713: 00 00 8b 4d b4 3b 4d 18 7f 1d 8b 55 fc 03 55 b4
0x10001723: 0f be 02 8b 4d b4 8b 55 14 89 04 8a 8b 45 b4 83
Stack: [0x0b550000,0x0b5a0000), sp=0x0b59f834, free space=318k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [hello.dll+0x1723]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j Rabbitgui.rabbit_cipher([C[CI)I+0
j Rabbitgui.actionPerformed(Ljava/awt/event/ActionEvent;)V+379
j java.awt.Button.processActionEvent(Ljava/awt/event/ActionEvent;)V+11
j java.awt.Button.processEvent(Ljava/awt/AWTEvent;)V+12
j java.awt.Component.dispatchEventImpl(Ljava/awt/AWTEvent;)V+562
j java.awt.Component.dispatchEvent(Ljava/awt/AWTEvent;)V+2
j java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+46
j java.awt.EventDispatchThread.pumpOneEventForFilters(I)Z+156
j java.awt.EventDispatchThread.pumpEventsForFilter(ILjava/awt/Conditional;Ljava/awt/EventFilter;)V+30
j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+11
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x02e25d00 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=2924]
0x00036f00 JavaThread "DestroyJavaVM" [_thread_blocked, id=2500]
=>0x02dc7300 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=1632]
0x02dc4a00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2552]
0x02dc4500 JavaThread "AWT-Shutdown" [_thread_blocked, id=2536]
0x02b1f000 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=2544]
0x02aba500 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=1476]
0x02ab9100 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2532]
0x02ab7000 JavaThread "Attach Listener" daemon [_thread_blocked, id=1708]
0x02ab6400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=476]
0x02ab1f00 JavaThread "Finalizer" daemon [_thread_blocked, id=480]
0x02aadd00 JavaThread "Reference Handler" daemon [_thread_blocked, id=2508]
Other Threads:
0x02aacc00 VMThread [id=2504]
0x02abc300 WatcherThread [id=2540]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 960K, used 767K [0x22950000, 0x22a50000, 0x22e30000)
eden space 896K, 78% used [0x22950000, 0x229ffdb0, 0x22a30000)
from space 64K, 100% used [0x22a40000, 0x22a50000, 0x22a50000)
to space 64K, 0% used [0x22a30000, 0x22a30000, 0x22a40000)
tenured generation total 4096K, used 290K [0x22e30000, 0x23230000, 0x26950000)
the space 4096K, 7% used [0x22e30000, 0x22e78a78, 0x22e78c00, 0x23230000)
compacting perm gen total 12288K, used 403K [0x26950000, 0x27550000, 0x2a950000)
the space 12288K, 3% used [0x26950000, 0x269b4d78, 0x269b4e00, 0x27550000)
ro space 8192K, 66% used [0x2a950000, 0x2aeab818, 0x2aeaba00, 0x2b150000)
rw space 12288K, 56% used [0x2b150000, 0x2b80c700, 0x2b80c800, 0x2bd50000)
Dynamic libraries:
0x00400000 - 0x00415000      C:\Program Files\Java\jdk1.6.0\bin\java.exe
0x7c900000 - 0x7c9b0000      C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f5000      C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000      C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f01000      C:\WINDOWS\system32\RPCRT4.dll
0x6d590000 - 0x6d5e6000      C:\Program Files\Java\jdk1.6.0\bin\MSVCR71.dll
0x6d840000 - 0x6da69000      C:\Program Files\Java\jdk1.6.0\jre\bin\client\jvm.dll
0x7e410000 - 0x7e4a1000      C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f57000      C:\WINDOWS\system32\GDI32.dll
0x76b40000 - 0x76b6d000      C:\WINDOWS\system32\WINMM.dll
0x6d510000 - 0x6d58b000      C:\Program Files\Java\jdk1.6.0\bin\MSVCP71.dll
0x76390000 - 0x763ad000      C:\WINDOWS\system32\IMM32.DLL
0x6d2f0000 - 0x6d2f8000      C:\Program Files\Java\jdk1.6.0\jre\bin\hpi.dll
0x76bf0000 - 0x76bfb000      C:\WINDOWS\system32\PSAPI.DLL
0x6d7f0000 - 0x6d7fc000      C:\Program Files\Java\jdk1.6.0\jre\bin\verify.dll
0x6d380000 - 0x6d3a1000      C:\Program Files\Java\jdk1.6.0\jre\bin\java.dll
0x6d830000 - 0x6d83f000      C:\Program Files\Java\jdk1.6.0\jre\bin\zip.dll
0x6d000000 - 0x6d1ba000      C:\Program Files\Java\jdk1.6.0\jre\bin\awt.dll
0x73000000 - 0x73026000      C:\WINDOWS\system32\WINSPOOL.DRV
0x77c10000 - 0x77c68000      C:\WINDOWS\system32\msvcrt.dll
0x774e0000 - 0x7761d000      C:\WINDOWS\system32\ole32.dll
0x10000000 - 0x10025000      C:\Program Files\Java\jdk1.6.0\bin\hello.dll
0x5ad70000 - 0x5ada8000      C:\WINDOWS\system32\uxtheme.dll
0x73760000 - 0x737a9000      C:\WINDOWS\system32\ddraw.dll
0x73bc0000 - 0x73bc6000      C:\WINDOWS\system32\DCIMAN32.dll
0x73940000 - 0x73a10000      C:\WINDOWS\system32\D3DIM700.DLL
0x6d290000 - 0x6d2e2000      C:\Program Files\Java\jdk1.6.0\jre\bin\fontmanager.dll
0x74720000 - 0x7476c000      C:\WINDOWS\system32\MSCTF.dll
0x755c0000 - 0x755ee000      C:\WINDOWS\system32\msctfime.ime
0x74e30000 - 0x74e9c000      C:\WINDOWS\system32\RICHED20.DLL
0x77120000 - 0x771ab000      C:\WINDOWS\system32\OLEAUT32.DLL
0x7c9c0000 - 0x7d1d7000      C:\WINDOWS\system32\SHELL32.DLL
0x77f60000 - 0x77fd6000      C:\WINDOWS\system32\SHLWAPI.dll
0x773d0000 - 0x774d3000      C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
0x5d090000 - 0x5d12a000      C:\WINDOWS\system32\comctl32.dll
0x763b0000 - 0x763f9000      C:\WINDOWS\system32\COMDLG32.DLL
0x77b40000 - 0x77b62000      C:\WINDOWS\system32\appHelp.dll
0x76fd0000 - 0x7704f000      C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000      C:\WINDOWS\system32\COMRes.dll
0x77c00000 - 0x77c08000      C:\WINDOWS\system32\VERSION.dll
0x77a20000 - 0x77a74000      C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661d000      C:\WINDOWS\System32\CSCDLL.dll
0x75f80000 - 0x7607d000      C:\WINDOWS\system32\browseui.dll
0x77920000 - 0x77a13000      C:\WINDOWS\system32\SETUPAPI.dll
0x76990000 - 0x769b5000      C:\WINDOWS\system32\ntshrui.dll
0x76b20000 - 0x76b31000      C:\WINDOWS\system32\ATL.DLL
0x5b860000 - 0x5b8b5000      C:\WINDOWS\system32\NETAPI32.dll
0x769c0000 - 0x76a73000      C:\WINDOWS\system32\USERENV.dll
0x7e290000 - 0x7e401000      C:\WINDOWS\system32\shdocvw.dll
0x77a80000 - 0x77b14000      C:\WINDOWS\system32\CRYPT32.dll
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0x42c10000 - 0x42cdf000      C:\WINDOWS\system32\WININET.dll
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0x42990000 - 0x429d5000      C:\WINDOWS\system32\iertutil.dll
0x76f60000 - 0x76f8c000      C:\WINDOWS\system32\WLDAP32.dll
0x20000000 - 0x202c5000      C:\WINDOWS\system32\xpsp2res.dll
0x6d5f0000 - 0x6d603000      C:\Program Files\Java\jdk1.6.0\jre\bin\net.dll
0x71ab0000 - 0x71ac7000      C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000      C:\WINDOWS\system32\WS2HELP.dll
0x6d610000 - 0x6d619000      C:\Program Files\Java\jdk1.6.0\jre\bin\nio.dll
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java_command: Rabbitgui
Launcher Type: SUN_STANDARD
Environment Variables:
CLASSPATH=C:\Program Files\Apache Software Foundation\Tomcat 5.5\common\lib\servlet-api.jar;
PATH=C:\Program Files\PC Connectivity Solution\;C:\Program Files\Java\jdk1.6.0\bin;C:\WINDOWS\system32;C:\oracle\product\10.2.0\db_1\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\oracle\product\10.2.0\db_1\jdbc\lib\classes12.jar;C:\Program Files\Common Files\Autodesk Shared\;C:\Program Files\backburner 2\;c:\program files\devstudio\sharedide\bin\ide;c:\program files\devstudio\sharedide\bin;c:\program files\devstudio\vc\bin
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--------------- S Y S T E M ---------------
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My nokia account locked, i want to know the reason...

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