My nokia Lumnia 1020 camera stopped working

what can i do ;  it is so annoying since the main feature of this mobile phone is the camera:

Try a soft reset by holding both Volume Down and Power buttons pressed until phone vibrates and restarts. You will not lose any data or settings except possibly date and time.
If that doesn't help, try resetting the camera from settings > applications > photos+camera > reset camera.
If that doesn't help, try a hard reset from settings > about > reset your phone
If that doesn't help, try a full clean firmware reinstall using the Nokia Software Recovery Tool
If that doesn't help, take your handset to a Nokia Care Point to have it checked/repaired.

Similar Messages

  • My Nokia Lumia 1020 camera not working anymore

    I bought this my Nokia Lumia 1020 with so much excitement, and it arrived on Saturday...got to it on Sunday night and dived in to the camera...amazing! I said... Just this evening wanted to take an interesting night composition, pressed the camera button...instead of it to come on, was greeted with a humming sound.... Of sort... The app wouldn't open, tot it was d app with the problem...den turned on my flashlight app, but also greeted the d strange sound...also the light won't come on... I am really disappointed and getting forstrated by Nokia...
    what can I do?

    Hello, victovic2000.
    Thank you for posting and welcome to the Nokia Support Discussions. 
    Sorry for the inconvenience it is causing you. By the way, how was the phone now? Is it still doing the same thing? Is it happening to the default camera only or same with the other camera app? Did something happen to your phone prior to the issue? Is your phone's software up-to-date?
    You may check if there's an available software update for your phone by going to Settings > Phone updates. Note that a stable internet connection is needed. We encourage you to use Wi-Fi instead. You may also consider doing a 'full reset' by going to Settings > About > Reset your phone. Make sure to backup your files to avoid data loss. Here's how: http://www.windowsphone.com/en-US/how-to/wp8/basics/back-up-my-stuff. 
    Let us know the outcome.

  • Camera stops working in Lumia 620

    I have a Lumia 620 from more than a year. The camera stops working three days ago without reasons, because I hadn't installed or uploaded anything. Today I uploaded the phone at Windows 8.1, hoping it could solve my problem, but it actually didn't. I press the camera button and it crashes and if I use some app that require the camera, the screen stays black without showing anything.
    There is anything I could do?
    Solved!
    Go to Solution.

    In addition to what @adrianhughes has advised, you can also try to uninstall and re-install those other cameraapplications that you have on the phone. BTW, here is the link to update your phone's System Application: discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-W​indows-Phone-8-App-Updates/td-p/1640082.
    Keep us posted and thank you for posting! 

  • I recently Updated my phone and my front camera stopped working its pitch black but still shows the icons on the screen but when i get off the app and get back on and flip the camera to my face view it works fine

    I recently Updated my phone and my front camera stopped working its pitch black but still shows the icons on the screen but when i get off the app and get back on and flip the camera to my face view it works fine

    Hi there Fgonzalez2015,
    You may find the camera troubleshooting steps in the article below helpful.
    Get help with the camera on your iPhone, iPad, or iPod touch
    You see a closed lens or black screen
    If you see a closed lens or black screen when you open the Camera app, try these steps:
    Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
    Force the app to close, then open the Camera app again.
    Restart your device, then open the Camera app again.
    If your device has a front and rear camera, try both cameras by tapping the camera swap icon . If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
    -Griff W.  

  • I have hp laptop dv9009us one day all the USB ports and webcam camera stopped working

    I have hp laptop dv9009us one day all the USB ports and webcam camera stopped working, I had windows XP and tried all solutions posted on online forums didn’t work, I upgraded to windows 7 and still not working, please note that the USB is detected in device manger and it says working properly but he webcam is not detected at all, also when I connect any device to USB it gives it power and I even can charge my cell phone but it doesn’t detect any device. Is there any genius out there that can help me?
    Also after I installed windows 7 I went o system information----software environment--- system drivers, and I found all USB drivers stopped by the way this was the case in windows XP as well
    usbccgp            Microsoft USB Generic Parent Driver   c:\windows\system32\drivers\usbccgp.sys         Kernel Driver   No            Manual Stopped           OK      Normal No       No
    usbcir   eHome Infrared Receiver (USBCIR)    c:\windows\system32\drivers\usbcir.sys Kernel Driver   No       Manual            Stopped           OK      Normal No       No
    usbehci Microsoft USB 2.0 Enhanced Host Controller Miniport Driver  c:\windows\system32\drivers\usbehci.sys            Kernel Driver   No       Manual Stopped           OK      Normal No       No
    usbfilter            AMD USB Filter Driver           c:\windows\system32\drivers\usbfilter.sys          Kernel Driver   No            Manual Stopped           OK      Normal No       No
    usbfltr   Razer Copperhead Driver         c:\windows\system32\drivers\copperhd.sys       Kernel Driver   No       Manual            Stopped           OK      Ignore  No       No
    usbhub Microsoft USB Standard Hub Driver    c:\windows\system32\drivers\usbhub.sys           Kernel Driver   No            Manual Stopped           OK      Normal No       No
    usbohci Microsoft USB Open Host Controller Miniport Driver  c:\windows\system32\drivers\usbohci.sys          Kernel Driver   No       Manual Stopped           OK      Normal No       No
    usbprint            Microsoft USB PRINTER Class           c:\windows\system32\drivers\usbprint.sys          Kernel Driver   No            Manual Stopped           OK      Normal No       No
    usbstor USB Mass Storage Driver        c:\windows\system32\drivers\usbstor.sys           Kernel Driver   No       Manual            Stopped           OK      Normal No       No
    usbuhci Microsoft USB Universal Host Controller Miniport Driver         c:\windows\system32\drivers\usbuhci.sys            Kernel Driver   No       Manual Stopped           OK      Normal No       No
    uwbusb            UWB Bus Control USB-Miniport Driver          c:\windows\system32\drivers\usbuwbmini.sys    Kernel Driver   No       Manual Stopped           OK      Normal No       No

    Did you ever get this resolved? I am having the same problem and have tried just about everything for my dv9000.

  • My camera stopped working, I get a blank screen. Does anyone know how to fix this?

    My ipad3 is a couple of months old and the camera stopped working. When I select the camera app I get a blank screen. I can't do anything but close the app. Has anyone else experienced this? How can I correct?
    Thanks,
    Jojora

    When you say that you can close it are you closing the app this way?
    Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button when you are done.

  • Yesterday I was able to take photos but around 9pm last night my rear camera stop working. I have reseted my phone and have also restored it and the camera still is not working. Also I have deleted all apps that can have access to the camera.

    Yesterday I was able to take photos but around 9pm last night my rear camera stop working. I have reseted my phone and have also restored it and the camera still is not working. Also I have deleted all apps that can have access to the camera and i have updated the new IOS.What else should I do ? Is this a hardware problem?

    Looks like a hardware issue that will have to be taken to a store

  • Camera stopped working

    i just got my new 6350 in april. in may it was dropped in water the phone works fine, but my camera stopped working. when i push the camera button or manually go into my stuff and go to camera it just goes to a black sceen then to a blue one and says camera on standby. it won't record video either, but i can still record voice on it. anything i can do to fix it??? i know stop dropping phones in water!!!!! thanks

    "anything i can do to fix it??? i know stop dropping phones in water!!!!! thanks"
    buy a new one and stop dropping phones in water
    If you want to thank someone, just click on the blue star at the bottom of their post

  • Photo Booth Camera stopped working

    When I installed the OS from the installs CD and launched the computer the photobooth built in camera turned on. As soon as I installed the files from choosing software update the camera stopped working. Is anyone else having this problem? If so how do I fix it?
    Seems like a driver or software conflict.
    Help????

    Found out that the problem occurrs when I hook my Canopus ADVC Analog to Digital box. For some reason it turns off my built in photobooth camera.

  • Camera stopped working in all applications on my new MacBook Air 10.8.5 Any help?

    My mid 2013 new MacBook Air camera stopped working in all applications, facetime, photobooth and skype. It says camera not found. Does anyone have a solution for this problem? Thanks!

    I have figured it out! You just have to install the new plug in to your macbook.
    Download  the AppleCamera.plugin provided.
    Click on go in the finder menu, select go to golder and paste in /Library/CoreMediaIO/Plug-Ins/DAL/ ,
    move that item, AppleCamera.plugin, to the trash
    Go to your downloads folder and copy the new AppleCamera.plugin, then paste it in the folder where the old one was.
    It works

  • Macbook Air 13" Camera stops working after a few hours. Needs Restart to be functioning again. How do I fix this?

    Hello!
    The camera stops working. Not detected by any program (Facetime, Skype, Hangouts, Zoom). This happens usually after a few hours of work or after the computer sleeps. To make the webcam function again I need to restart.
    Any suggestions?

    Why does that seem likely to be a hardware issue? How did you come to that conclusion? Do you know something about this issue that indicates that? (I realise that this might sound short and rude - I am not trying to be rude here - just to understand) My thought is that conventional troubleshooting would say that this is a software issue because it is fixed with a restart.
    I also have this problem. The camera quits working after some time - I have not been able to make it stop working. Sometimes it is after I suspend the computer (close the lid) other times it still works.
    All I know is that intermittently my camera stops working and it is a big pain to have to reboot whenever I am going have a video chat.
    Anyone got any solutions, I'm not covered by applecare so would rather try and fix it myself if possible?

  • After downloading mac os x 10.9 my camera stopped working on my macbook pro

    after downloading mac os x 10.9 my camera stopped working on my macbook pro

    Hope info from this article is helpful.
    http://support.apple.com/kb/HT2090
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    Best.

  • Why has my camera stopped working on Skype on my macbook air after running a software update to 10.8.5?

    Why has my camera stopped working on Skype on my macbook air after running a software update to 10.8.5?

    See this thread:
    https://discussions.apple.com/thread/5306216?tstart=0
    FIX: 
    1. You need Time Machine
    2. Go to folder /Library/CoreMediaIO/Plug-Ins/DAL/
    3. Copy AppleCamera.plugin to good place (usb memory stick is the best place).
    4. Go to Time machine in date that skype work fine.
    5. Change AppleCamera.plugin with file from Time Machine
    6. Restart system, Now skype need to work with camera.
    If that doesnt pass,
    Suggest looking here, much success has been found:
    http://community.skype.com/t5/Mac/OS-X-10-8-5-broke-Video-on-MacBook-Air/td-p/18 91729/page/4

  • TS3274 After installing iOS 7 camera stopped working normally. I can't take pictures with the back camera only the front camera. All was good before the update. Please fix this bug.

    After installing iOS 7 camera stopped working normally. I can't take pictures with the back camera only the front camera. All was good before the update. Please fix this bug.

    Hi Midnightbrat,
    Welcome to the Support Communities!
    The troubleshooting steps for the camera on the iPad are similar to the iPhone:  I've highlighted the pertinent steps below:
    Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Camera
    If the screen shows a closed lens or black image, force quit the Camera app.
    If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tapping Settings > General > Restrictions.
    Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    Third-party cases can interfere with the autofocus/exposure feature and the flash; try removing the case if you have image-quality issues with photos.
    Try turning the iPad off and then back on.
    Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    Try switching between the front and the back cameras to verify if the issue persists on both.
    I hope this information helps ....
    Have a great day!
    - Judy

  • Web cam stopped working with Windows 7 (but works fine with Ubuntu Live CD).

    Since two days my web cam stopped working. I am using Windows 7 64 bit and I have a Toshiba L505d S5992. It does not show in Device Manager and Windows Update doesn't recognize it, manually I can not install it, so my best guess it was broken.
    But then I tried the LiveDVD of Ubuntu 10.10 (64 bit) and it recognized immediately my web cam and the blue light came on. I have no clue what happened with Windows 7 but it's getting very frustrating.
    Any help would be very welcome at this point.

    Download the webcam application for your unit from this website.
    Uninstall it on the programs and features then installed the downloaded webcam application.
    Hope this will help you solve the issue.

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