My nokia / ovi / signed email problem and system f...

first, I've many problem on ovi-service that I try to talk to local nokia care but problems still exist. so, this is my attempt to directly contact nokia staff or nokia-veterian who may can help me out.
second, I'm sorry for my poor english.
I'm new to ovi. I'd signed to both my nokia (sms tips) and ovi service.
the latest situation is yesterday my browser returned "bad requests" message when I signed-in to ovi.com account.I tried solutions provided in this discussions board such as..
/discussions/board/message?board.id=ovi&message.id​=2248&query.id=1088013#M2248
but it didn't work. I tried others too. and I got frustrated and thought that my auto shared account on "my-nokia" and "ovi" service may corrupt or inconsistence.
then today I decided to terminate my original account and start new one (where the page said to lock that account name for 6 months).
it's ok to create new account with new username ( sad for my original used name "sleepyfurious" | the new one is "sleepy-ovi"). but when I sign up at my-nokia with my new username, it said my IMEI is used.
can i get my-nokia to use with my phone?
as I told that i'm new to ovi so I'v not much information contained then it's even better if I can clear up all my data to create new fresh account with my original name.
where or who can help me to achieve this?
another problem is I bought new nokia 6720 classic and it's firmware is updated (012.008/22-jun-2009). why I can't even access "store.ovi.com". It's said  device is not compatible to the phone that come together with ovi store service suggested in the box.
I just want to try to get some downloadable content via ovistore so I may continue with buying content or developing one and distribute it on the store in the future. ..it's failed at start.
Can I do something to make use of the service?
I'm poor in English. I am apologize if the words or sentence above is bad, too strong or hurt reader.
hopefully,
sincerly,
sincere customer.

sorry for too long post
6720 classic - ovi store problem move here :
/discussions/board/message?board.id=ovi&thread.id=​2299
If it still really not compatible. It's ok i'll wait.

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