My Nomad Jukebox Zen Extra 60GB is not working anymore !

Hi,
I have this Mp3 player since laste april and it stopped working 2 days ago.
When I turn it on it says "rescue mode v.3 boot v.2, HW v0.0.
- clean up
2- format all
3-reload OS
4-reboot "
Unfortunately I cannot do anything , evrything is stuck.
Did that happen to one of you already ? And Do you know what to do ?
Please Help me!!!!!

You can try the advice here in the Zen FAQ at Nomadness.net at your OWN RISK. If you don't want to try this or are under warranty then contact Creative Support.
If you aren't under warranty you can contact Creative Support to see if they will repair it. If you want to try repairing it yourself, taking the risk the hard disk is at fault, then you can follow Rudi Cheow's excellent guide. There's also a thread here at the Zen Nomadness.net forum on compatible dri'ves, and the last page of Rudi's guide also has information on this.

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