My numbers documents in iCloud won't open and only message is "cannot open spreadsheet". Apparently these documents are lost. is there a fix?

I have lost several documents over the past year in numbers. they are saved in icloud and occassionally the icon will turn green or black. when i try to open them, i get a message "spreadsheet will not open." tried opening them in my macbook pro, iphone, and ipad. none worked. i have now lost 4-5 documents.

yes, i could use timecapsule or just back up on a usb drive, but that defeats the purpose of icloud. i use icloud because i need to open the documents on multiple devices throughout the week. when i open documents on my iphone away from home, i cant back them up using timecapsule or a usb. even if i could that would be doing double the work.
i question / problem is that there is a glich/flaw with icloud and numbers because every few weeks or months, one of my documents becomes corrupted and wont open and i loose everything on that spread sheet. the purpose of icloud is to automatically backup as I alter the documents on my multiple devices.
just wondering if apple has figured out how to correct this flaw. i have read about the same problem with other people. FYI this never happens with notes.

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Bought the new iPad and it's up and running, itunes and the app store are working well but when I try to open up either FaceTime or messages they won't open and a message appears cannot open try your connection. Help what is not right.

Have just bought the new iPad, everything working fine including iTunes, the app store and iCloud but when I try to log in to both FaceTime and imessage an error message comes up saying it cannot connect and to check my connections. What am I doing wrong.

The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
 Cheers, Tom

TS2834 I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps saying "Mail cannot open because of a problem" and something about not being compatible ??? Help! I miss my mail

I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps giving me an error like "Mail cannot open because of an error and something about it not being compatible. Please help! I miss my mail

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

My apps from iCloud won't download and I can't find them on my purchases

My apps from iCloud won't download and I can't find them on my purchases

If you don't see them on your purchased list, make sure that you are signed in with the Apple ID you used to purchase them in Settings>iTuens & App Store. Then redownload them by opening the App store app on your phone, tap Updates at the bottom, tap Purchased at the top, then tap Not on this iPhone at the top.

TS1702 i open Pages on Ipad but cannot open my documents

i open Pages on Ipad but cannot open my documents

Try this. It worked for me.
I discovered the same problem. I had an older version of Pages on my iPad. After updating it to the latest version all my previous documents created in pages for the iPad were rendered unreadable and a message stated that they were an invalid format. Why for the life of me would a program that was created by Apple and sense updated not be able to read previous versions...well that's a whole other sad story. Any way I discovered how to fix it but it would require that you had backup your iPad on a computer and not emptied your trash. If this sounds good than here is how you fix it... And it worked for me.
These steps will enable you to reinstall a previous version of the Pages app so you can be able to read and edit older documents.
FIRST: if you did backup your iPad using your computer and did not empty your trash, GOTO the trash and look for PAGES 1.4 (or other number) ipa ( that's the file extension) ie PAGES 1.4 ipa.
SECOND: move that file out of the trash and onto your desktop. Once you do this, double click on it and a box will come up stating a newer version has been found and do you want to revert back to older version. ANSWER YES. It will than automatically place and overwrite the older version back into the file on iTunes that contains the rest of your backed up apps.
THIRD: and this is where it is important that your backup would have to have been on your computer. I'm not sure if backup on the cloud will work. iCloud backup at your own risk And here's why. Before you restore you will need to remove the latest version of Pages off your iPad by doing the usual : holding down the home button until the apps wiggle and remove by pressing on X on app. Removing off your iPad will also delete all your documents but if you have a previous backup on your computer those documents will be stored safely on itunes and will return.
FORTH: plug your iPad into your computer and allow it to sync so iTunes will recognize it. Once iTunes is up and you can see that it recognizes your iPad, GOTO "FILE/DEVICES/RESTORE FROM BACKUP." ******* DO NOT CLICK ON BACKUP***** click on RESTORE FROM BACKUP. This will reinstall all previous settings and documents that were their when you backuped PLUS the older version of Pages that you placed back from the above steps. Let it run through all the setups ( this could take up to 20 minutes...depending on amount of data and photos and apps).
FIFTH: Once everything is reinstalled a message will popup on your computer stating "to leave iPad plugged in until iTunes recognizes it again" ( it's basically rebooting itself). Once done (leave iPad plugged in still) GOTO iPad and follow the steps. IMPORTANT: iPad will ask you if you want to SET IT UP AS A NEW IPAD, BACK UP FROM THE CLOUD or BACK UP FROM ITUNES.....press SET UP AS NEW IPAD. Follow all of the steps required. Once complete GOTO iTunes on computer, look for "IPAD" plus a little arrow ( should be on upper right corner of iTunes window, click on it ( this will safely disconnect your iPad from iTunes) . Now unplug iPad from computer and go to your iPad and look for the older version of Pages. It should be there along with all your old documents ( readable and editable too).
Hope this helps. Good luck.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

I had original iPhoto app from 2007, but in the last year it stopped working seemingly out of nowhere. Now I just installed iPhoto 9.5.1 but it won't open even after downloading the iPhoto Library Updater. My pictures are lost in the abyss.

I had original iPhoto app from 2007 or 2008, but in the last year it stopped working seemingly out of nowhere. Now I just installed iPhoto 9.5.1 but it won't open even after downloading the iPhoto Library Updater. My pictures are lost in the abyss.
I'm using OS Extended 10.9.5. I don't know what the original version of iPhoto was.

I just installed iPhoto 9.5.1 but it won't open even after downloading the iPhoto Library Updater
Have you run the iPhoto Library Upgrader? You need to direct it to the location of your old iPhoto Library by clicking the "Choose Library" button in the lower right corner of the panel you are seeing when the upgrade starts.

I close the textedit programme , open Pages, click on the 09 pages file to be opened and the message "The document "7-09 receipts" could not be opened. TextEdit cannot open files in the "Pages document"

I close the textedit programme , open Pages, click on the 09 pages file to be opened and the message "The document “7-09 receipts” could not be opened. TextEdit cannot open files in the “Pages document”
What's this??? How do I open the pages doc??? Kalavati

You have obviously not done what you think you have done.
You have tried to open a .pages document in TextEdit which can't read them.
If you are confused which program you are in look to the top left of the menu.
You can either drag the .pages file onto the Pages icon on the Dock, open it from within Pages' Open dialog, double click on it or right mouse click > open with.
Peter

The document "2147483647-11-06 06_00_00.FinalCutCopy" could not be opened. Final Cut Pro cannot open files of this type.

The document “2147483647-11-06 06_00_00.FinalCutCopy” could not be opened. Final Cut Pro cannot open files of this type.
I was importing media, and closed out of the media before stoping the media import. This is how the file saved on the hard drive.
I need to get this file into a format that FCP can open. Is there a way to export a .FinalCutCopy file into a .mov file???
Any insights would be VERY HELPFUL!

I was able to figure it out. I renamed the file type to a .mov format and quicktime was able to open it. Then I saved that file format on the desktop, and imported in after I opened FCP. The file then imported and I was able to access the whole video clip I had! Thanks for your help!

HT4059 The book I am reading has/had illustrations in it, which are marked as numbers surrounded by brackets. I click on them but I cannot open the link to the illustration. How do I open these?

The book I am reading has/had illustrations in it, which are marked as numbers surrounded by brackets. I click on them but I cannot open the link to the illustration. How do I open these?

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Mac Word 2008 - hyperlink message "Word cannot open the specified file"

I'm using WordMac 2008 version 12.2.5 and after following detailed instructions on how to hyperlink chapters in a Table of Contents to their respective chapters in a book, I can only get the message "Word cannot open the specified file".
Any ideas what could be wrong?
My OSX is 10.5.1.
The instructions I followed are pasted below and are copied from the Smashwords Style Guide: http://www.smashwords.com/books/view/52
START OF PASTE FROM SMASHWORDS STYLE GUIDE:
How to create a linked Table of Contents. Consider this feature in “beta.” My
thanks to Smashwords author Cheryl Anne Gardner for sharing these tips below,
which I have augmented based on my own experience adding a ToC to the Style
Guide (woo hoo!).
By adding a linked table of contents, you can help readers navigate your
document. This is especially useful for non-fiction. Most fiction doesn’t
need it. If you follow the instructions below, the ToC should work in your
EPUB, MOBI and PDF files, but it will not work in our other formats.
First, create your table of contents where you want it by typing it out. Make
sure the text is normalized just like the rest of your Smashwords’ Word
document. Example:
Contents
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Etc.
Next, we are going to create the BookMarks. In Word 2000, 2003 and 2007, the
Booksmark function is under the Insert tab. Go through your document, and at
each Chapter Start or Indexed item, you will highlight it and then select
Insert: bookmark. Name your bookmark corresponding to the Chapter/Indexed
item and then click add. It’s very important to use the first word of your
heading you’re linking to, because later on, when you add the hyperlinks,
Word displays the bookmark shortcuts in alphabetical order. With many
bookmarks, I found many of my bookmarks weren’t labeled properly, so it was
tough to link to the correct bookmark. If you want to link to a chapter named
How to Publish Ebooks, I’d recommend naming your bookmark
“HowToPublishEbooks” to make it easy to locate. If you instead name it,
“publishebooks,” you’ll frazzle your brain and make mistakes.
Repeat the process above for every Chapter Start as well as for other matter
in the book like index, bibliography, epilogue, prologue, etc. I didn’t link
to every section in the Style Guide, because otherwise the ToC would have
been three pages long. This is your call.
Next, return to your table of contents and highlight the word “Contents.”
Click insert, bookmark, and label this last bookmark “Contents”. Formatting
note: Bookmarks cannot have spaces or odd characters. If instead of
“Contents” you called the label in the document Table of Contents, as I did,
then when you insert the bookmark, name the bookmark “TableofContents,” one
word, or “toc.”
Next, add the hyperlinks to your Chapter Starts. In your table of contents,
if Chapter 1 is called Chapter 1, then highlight Chapter 1 and then click
insert Hyperlink. As you can see in the Style Guide, I tried to use more
descriptive labels. In Word’s Hyperlink menu on the left hand side, select
“Place in this document.” You will now see your bookmarks listed in the main
window. Select Chapter1 bookmark (or whatever you labeled it) and then click
ok. Do this procedure for every chapter and piece of matter in the table of
contents.
Final step. Now you can link back to the Table of contents. Move through your
document to each indexed item or Chapter start and highlight it. Then click
insert, hyperlink, and then select “Place in this document.” When the
bookmarks are showing in the main window, select the bookmark labeled
“Contents,” assuming that’s what you named your Table of Contents. Do this
for each and every chapter and or indexed item.
After you are done, all your links will be underlined. You will need to test
and make sure you linked everything properly. In most Word versions, you just
click on the hyperlink to test. In Word 2007, you may need to Ctrl-Click each
hyperlink and make sure it takes you where you need to go in the document.
Advice: Word has an automatic ToC generation feature under the reference tab.
Do not use this. It uses automated headings and formatting to generate the
ToC and this will un-normalize your text and cause font conversion issues in
your Smashwords files.
END OF PASTE FROM SMASHWORDS STYLE GUIDE.
I did all that as described but I still get the message "Word cannot open the specified file".
Could you help please?

This question would be better addressed to...
http://www.microsoft.com/mac/help.mspx
I think the operative phrase from that article is...
*Consider this feature in “beta.”*
-mj

Pages died today. Just downloaded the latest update 2 days ago. Last night shutting down my very new MacBook Pro, Pages stopped shut down. Today Pages will not open, all my Pages docs cannot open. Help please! Anybody have a fix?

Pages died today. Just downloaded the latest update 2 days ago. Last night shutting down my very new MacBook Pro Retina, Pages stopped shut down. Today Pages will not open, all my Pages docs cannot open. Help please! Anybody have a fix?

You probably have 2 versions of Pages on your Mac.
Pages 5 in your Applications folder, will open Pages '09 files but will alter/damage them. It can not open Pages '08 files.
Pages '08/'09 in your Applications/iWork folder which can not open Pages 5 files.
When you were shutting down you probably had an unsaved document open.
You probably are opening the wrong versions of Pages to open the wrong document format.
Pages 5 has had over 90+ features removed.
Most users are going back to Pages 09 whilst Apple sorts this out.
Peter

IMessage just hijacked my SMS messages, I cannot open my SMS board without registering into iMessage - which I do not want.

iMessage just hijacked my SMS messages, I cannot open my SMS board without registering into IMessage - which I do not want to use. SMS message function is from my phone provider. Has anyone a solution to get around this? While trying to get out, I discontinued ICloud - did not help. This seems an example of very poor understanding that the users do NOT want everything monopolized by Apple.

You can't send or receive SMS text messages on your iPad, it isn't a phone and doesn't have a cellular voice channel. There are third party apps that permit SMS text messaging.

I downloaded Firefox 4 onto my PowerPC G4 1.67GHz running Mac OSX 10.5.6. When I try to open it I get error message You cannot open the application "Firefox" because it is not supported on this architecture. I can't find my Firefox 3.6.16 I'm on Safari.

I just want to download Firefox 3.6 again
I downloaded Firefox 4 onto my PowerPC G4, 1.67GHz running Mac OSX 10.5.6. When I try to open it I get error message You cannot open the application “Firefox” because it is not supported on this architecture.

Use Tony's suggestion. I am running it right now and it is awesome. I love Mozilla but they basically screwed all of those older Macs over. Come on Mozilla. These Macs still work, and there are plenty of people with them out there.

TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

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Please!
Thanks!

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

My numbers documents in iCloud won't open and only message is "cannot open spreadsheet". Apparently these documents are lost. is there a fix?

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