My numeric keypad isn't working, any suggestions?

I bought the additional numeric keypad when I bought my iMac and all of sudden, it has stopped responding.  I have changed the batteries, I have reset it, I have powered it off and on, disconnected the entire keyboard, I am out of ideas.  Does anyone have any suggestions?

Reset the SMC and PRAM, instructions can be found by clicking Intel iMac SMC and PRAM resets. Do each reset 3x in succession, sometimes they don't work the first time.

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