My old Acrobat 6.o serial number is not available. Next Step?

Question

Dear Colleagues,
my task is to upgrade my old Acrobat 6.0 to 8.0 or higher.
I`m blocked not able to register my old 6.0 with the serial number on the box at the Adobe central server.
Is there a mail contact to the Adobe service team to provide the serial number scanned from the box?
Appreciated your feedback.
Richard

Answer 1

How to find the serial number of your Apple hardware product
Do you have your Snow Leopard installer discs with you? If so, then try this:
Booting From An OS X Installer Disc
1. Insert OS X Installer Disc into the optical drive.
  2. Restart the computer.
  3. Immediately after the chime press and hold down the "C" key.
  4. Release the key when the spinning gear below the dark gray Apple
      logo appears.
  5. Wait for installer to finish loading.
Repair the Hard Drive and Permissions
After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Proceed to reinstall Snow Leopard (do not erase the drive) over your existing OS X system provided it is a Snow Leopard system. If you have upgraded to Lion or later, then you must do something different.