My old apple ID had a redeemed gift card on it with a balance still remaining. I made a new apple id today, and it says I cant use the remaning gift card money on any of my apps with my new apple id? The balance shoes up on my new apple id but it wont wor
I had an apple ID that I could never remember. I did manage to redeem a gift card on it with a balance still remaining. I made a new apple id today, and it says I cant use the remaning gift card money on any of my apps with my new apple id? The balance shoes up on my new apple id but it wont work? I tried to log in under my old apple id, but I cant as my new one as been created?
How do I fix this?
Thank You?
Any purchases and downloads associated with an apple id are forever tied to that apple id. You can not merge any content, purchases, or info between the two accounts.
Similar Messages
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Help me!! I changed my email address associated with apple Id. Now ALLLLL my devices (iphone, mac, ipad) are associated with old apple Id. But It won't log out or delete the old one without having a password. Neither the old passowrd or the new password works. Now nothign works. Please help me!!
Hello Alexandra,
Thank you for the details of the issue you are experiencing with iCloud on your devices after updating your Apple ID. I recommend the following steps:
Symptoms
iOS 7 may ask for the password to your previous Apple ID when you sign out of iCloud.
Resolution
1. Use your current Apple ID password
Trying using your current Apple ID password. If that doesn't work, continue to the next step.
2. Sign out and back in to iMessage or FaceTime
If you are currently signed in to iMessage or FaceTime
If you are not signed in to iMessage or FaceTime
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud and try to sign out.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Tap Settings > iCloud and sign in with the new Apple ID.
Find the full article here:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M. -
It just makes me a little upset. I got it for christmas and its already gone. wth
Wehi4 wrote:
So I'm the same as you. Just wondering if u got any answers? What are we supposed to do? Just put up another $200-$300??
About half that for an out-of-warranty repair: http://www.apple.com/support/ipod/service/prices/ -
I have a problem with my ID i redeem my itune gift card at a different ID i cant used the money on a specific game what may i do?
You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money.. -
I had 10$ gift card that works only on US. I redeemed the gift card but back in the game i get buy stuff and it says "you cant buy in US store you must swich bla bla bla" i dont want ti swich because the 10 $ works only at the US store. Help please.
Hello SBentley22,
I can only imagine how upset I would be to discover that over $1000 in gift card funds seemed to be missing. I certain that I would not do well with the additional complications that you've described either. I apologize for you and your boyfriend having to cope with this situation. Certainly this was never our goal.
I was unable to locate the purchases or returns that you mention using the information you provided when you signed up for Best Buy Unboxed. I would very much like to look into this situation for you and do what I can to help, but I will need more information to begin. If you will please send me a private message that includes your full name, telephone number, and the Customer Service PIN from the receipt where the gift card was issued, I'll get started with my research.
Please know that I'm extremely grateful that you took the time to bring your situation to our attention. I look forward to hearing from you.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?
Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
Note: Apps are forever tied to the Apple ID used to originally obtain them. They cannot be updated using any other Apple ID other than the one they were originally obtained with. -
I have gotten a giftcard for iTunes and I want to spend it but before I had a credit card giftcard and I spent it all and now I don't have a credit card and I just want to use thee iTunes one how do I delete the card on my iPhone
Hello Clancbelle,
It sounds like you have a credit card saved to your Apple ID payment information and you would like it to be removed from the account and set the payment method to None. You should be able to do this with the following article:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Changing your payment information using an iOS device
Tap Settings on the Home screen.
Tap iTunes & App Stores.
Tap your Apple ID. (If you aren't signed in, enter your Apple ID and password and tap Sign In.)
Tap View Apple ID.
Enter your Apple ID password.
In the Edit section, tap Payment Information.
Update the information that you want to change.
Tap the Done button when you're finished.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I changed my Apple ID and password. When I use the Apple ID it still show up at old Apple ID. I can't login or purchase anything??? What can I do??
Hi,
I had this problem too. Log out on everything you can be logged on with your apple id. After that log in with your new email and password. Hope it helps! -
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the camera app on my iphone 4S is crashing and while using the rear video cam black wavy lines are appearing but only when exposed to flurescent light in addition to the front cam... can any one please tell me what is happening???
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I have purchased vpn in app store, but i cant use the apps that i've pruchased. I already contact the vpn company and they told me to send them the billing receipt, but i didnt receive any billing receipt from apple. Help me please? what should i do? How can i receive the billing receipt from apple? Why apple didnt send me the billing receipt?
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