My old computer crashed so I got a new computer and installed Itunes but some songs are grayed out.

My old computer crashed so I got a new computer and installed Itunes but some songs are grayed out

What actions, if any, did you take to transfer your iTunes Library from your old computer to your new one?  Unless you do so, the only songs that will automatically be available to you are your previous iTunes Store purchases - and even then this is dependent on both where you are (not all regional versions of the Store provide this facility) and whether the songs you've purchased are still available from the Store.
As leofanti points out, iTunes Match is not a backup service for your library.

Similar Messages

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    I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed. What shall I do ? I tried reinstalling so many times and everything else I could find. Please help!

    Hello MArk.wijesinghe,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Best of luck,
    Mario

  • My pc crashed...and i purchased a new one and installed itunes...how can i sync my ipod touch 2 my pc? when i connect it 2 itunes on my new pc..by defualt it will rerase everthing on my ipod

    my pc crashed...and i purchased a new one and installed itunes...how can i sync my ipod touch 2 my pc? when i connect it 2 itunes on my new pc..by defualt it will rerase everthing on my ipod

    The other responder gave you a program that will transfer stuff from your iPod to your new computer.  You can transfer iTunes purchaces to your new computer by:
    http://support.apple.com/kb/HT1848
    After you move your stuff to your new computer you will have to let iTunes erase your iPod and then sync with the stuff that is now in your iTunes library.  You will loose app data though.

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    I have up dated my itune and now it will not play my old purchase movies. I have brought new ones and they work but my old purchases will not. Why and how can I fix it.

    Contacts are designed to be synced to a supported application on the computer or a cloud service.
    Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
    If you have failed to use the device as designed it may be too late to recovery anything.
    Is the device regularly backed up to a computer via iTunes?  If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.

  • My old computer crashed, so I bought a new computer. How can I get my IPOD music in the new computer

    my old computer crashed. I bought a new one. I installed Itunes, with a new account. I cannot get my music from my ipod touch to the new computer. It is all music I had downloaded from cd's I have purchased through the years. Every time I try to authorize the new computer, it wants a credit card number for the ITunes store. I don't want to buy more music now, I just want to be able to get my songs in my new computer. This is driving me crazy. any help, since the phone support is not available when I am. Thanks.

    The music sync is one wa - copmputer to ipod.  The only exception is itunes purchases.
    It has always been very basic to always maintain a backup copy of your comptuer.  Use your backup to  put everything back

  • Computer crashed can i sync to new computer without losing contacts that are on my phone

    My computer crashed so i bought a new one. I have all the contacts on my iPhone 4, but i am afraid if i try to sync it to the new computer it will erase all the data. Can someone please verify this for me.

    Use your backup copy of your old computer to put everything on your new one.

  • My old iMac broke so i got a new hard drive installed. How can i retrieve my old purchased items?

    hiya
    got a new hard drive installed and couldn't retreive anything off my old hard drive
    can i get my old purchased items from itunes
    thanks

    Hi hopscotch,
    Log into the iTunes store and do a search to find your previously purchased items. Click the "Buy" button, and put in the same iTunes id and password that you originally used to purchase. A dialogue box will come up indicating that you have already purchased this item and do you want to download it again for free....
    Say yes, and it will be re-downloaded to your Mac.
    Hope this helps!
    Cheers,
    GB

  • When i got a new PC and transferred ITunes, when i tried to sync my 3G nano, it keeps saying 100 files can't be found and I can't get my checked songs to sync.  Is it a problem with software or my ipod or ???  I am leaving on a long trip in a week

    When I got my new computer and transferred I tunes my songs in my play list play on my computer, but when I try to sync to my 3g Ipod, it only syncs a few albums and gives me a message that 100 song files can't be found.  So only half of what I want is on my Ipod.  I leave on a long trip now and really need the Ipod full of my music.  I've tried reloading some CDs and replacing the old ones on there, but still they won't sync.  What do I do?

    You need to copy everything from the old computer or your backup copy of your old computer to the new one.
    The iphone will sync itunes content and pics with one and only one computer at a time.  If you sync to another, then it will erase the current content from the iphone and replace with content from the new computer.
    The music sync is one - way -computer to iphone.  The only exception is itunes purchases.  Without syncing:  File>Transfer Purchases
    If you sync contacts and calendars to a blank computer, then they will be erased as well.
    Copy everything from the old computer.

  • My old computer crashed .so I got a new one .now the problem is that i have none of the music that was on that computer on this one. Its all on my phone . How do I get it from my phone to my itunes on my computer?

    my old computer crashed and now that i have a new computer when i loaded itunes it does not have all my music that i have on my iphone. how do i get it off my phone to my itunes on new computer?

    The music sync is one wa - copmputer to ipod.  The only exception is itunes purchases.
    It has always been very basic to always maintain a backup copy of your comptuer.  Use your backup to  put everything back

  • Old computer crashed, copy from ipod to new computer?

    My old computer crashed and I want to know if there is an easy way (or any way) to copy music from my ipod classic to my new computer?

    For iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
    Find out how to do that here.
    How to copy iTunes purchases from an iPod or iPhone to a computer.
    For all other non purchased content (your own CDs etc) use one of the many 3rd party programs that copy music from the iPod to the computer.
    One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
    Another free program is Pod Player.
    SharePod is also freeware.
    If you want to recover just the structure of playlists from the iPod (and not the actual song files themselves), there's iRepo for Windows. which I understand has this feature along with all the standard features for these programs.
    iPodRip also has the feature enabling you to reconstruct playlists.
    There is also CopyTrans. This does preserve ratings/playcounts etc if those are important to you but this program is not free. It also supports video transfer.

  • Computer crashed, put hard drive in new computer, can't get all songs?

    Here is the story. Had 700+ itunes songs on hard drive. That computer crashed. Bought a new computer and pulled out the hard drive from the crashed one and put it into the new computer. Got it working but itunes only recognizes 178 of the 700+ itunes songs. Cannot get the library to open in anything other than Internet Explorer. Can someone please provide some guidance on what I might be able to do to fix this issue? Thanks!

    What a nightmare!
    How did you get the 178 songs into iTunes? Have you tried adding the missing ones?
    What do you mean by this?
    +Cannot get the library to open in anything other than Internet Explorer.+

  • Computer crash -- Moving iPod music to new computer

    My old computer crashed and I had to reformat the harddrive. How do I move the 3200 songs back from my iPod to iTunes?
    Thanks

    If you are using iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
    For all other non purchased music (your own CDs etc) try this method which works on some Windows PCs.
    Enable your iPod for disk use.
    See: iPod Disk Use.
    Open iTunes and select edit/preferences/advanced/general. Put a check mark in the box marked "copy files to iTunes music folder when adding to library" and also "keep iTunes music folder organized", then click 'ok'.
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    Then go to file/add folder, open 'my computer', select your iPod and click 'ok'.
    The music files should transfer to your iTunes.
    If this doesn't work (and it may not because officially it's not supposed to), check out the instructions/suggestions here.
    Music from iPod to computer (using option 2). This a manual method using "hidden folders" and although it works, it can be messy.
    Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
    One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
    Another free program is Pod Player.

  • Computer crashed, trying to register on new computer

    My computer recently crashed which had I think CS5. (Cant remember if it was 5.5 or 5.) I have gotten a new computer now and am trying to install the program on my new Mac. I have logged into my adobe account but it does not show any products registered.  I originally installed adobe from a disk but have since lost the disk.  I have the serial number, but it says it has already been registered. Is there any way to help me install this onto my new computer?

    You can only register a product once.  That is not the same as activating a product, which is what you will use the serial number for.  As long as you have the serial number you should be able to download the installation files and use the serial number to activate.  You will have to figure out whether it is for CS5 or CS5.5 though.
    CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
    CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html
    If you get any message regarding your activations being used up you can contact Adobe Support thru chat and ask them to reset your activations.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I got a new laptop and downloaded iTunes, when I put new music on it for the first time, my entire music library disappeared, leaving me with only newly downloaded music in my library. My iPod still has all my old music.

    Recently, I bought a new laptop (a Lenovo), so I downloaded iTunes to it. When I bought new music from iTunes for the first time on the new computer, I went to my music library and there was no music, except for the new songs I had just bought. I have no idea what happened, I've had hundreds of songs I've bought from iTunes or downloaded from bought CDs over the years, which are all still on my iPod (nano, from 2008), and suddenly they just didn't seem to exist. I have yet to access the iTunes account on my previous laptop to see if my music is still there, but I would assume yes. When I went to sync my iPod to my iTunes to at least get the new songs to the iPod (so that my complete library can be on at least one device), I realized that in order to sync my iPod to my iTunes, I would be deleting all my old music and replacing it with the new. So now, I only have a few new songs on my laptop's iTunes, and only my old songs on my iPod. In both cases I paid for all the music, so I don't want to just delete any of it. Is there any way to fix this?

    Also-I tried to use my backup hard drive, but I wasn't able to drag/transfer/send/move any of my muic files onto my iTouch when the iTouch was connected to my computer.  I can't figure out why it won't let me do that. 
    The only thing I can see when I open my iTouch on my computer is my file with photos.  I can't see videos, music, or anything else.  What's going on?

  • HT1923 I had a computer crash with Windows XP.  I was able to copy all my songs are on to a ZIP Drive.  My iPod is up to date.  I bought a new computer with Windows 8 and I installed iTunes.  How do I import all of my files and playlists from my iPod?

    How do I recover from a crash? 

    Hey Captain Kenny,
    I would follow the External drive section in this link to transfer the music to your new computer:
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/HT4527
    Welcome to Apple Support Communities!
    Have a good one,
    Delgadoh

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