My old Dell is connected to the Internet thru a modem. My time capsule will only flash yellow from the same modem.  I cannot get it to oprate with steady green light

I have hit the reset button multiple times. I have moved the cables both on the back of the Airport Time Capsule and the Modem, without achieving progress.
I have followed the instruction in the Time capsule directions multiple times. and still cannot achieve the Green Light!
I am stuck and unable to sign on with my MacBook Pro that does not recognize the Time Capsule, because it clearly is not properly functioning.

How old is the TC? Is this the AC version.. then you are stuck.
If it is gen4 or earlier download the airport utility 5.6 for windows and use that on your Dell.
If you have ipad/iphone with iOS 6 or greater you can download the latest airport utility for iOS and use that.. it is much better apparently than the Mac version.
What OS is on the Mac?
It is well worth buying the Thunderbolt to ethernet adapter.. do you happen to already have it.. so you can plug in by ethernet?
Otherwise just do the process again.
But this time do it in isolation.. turn off the modem.
Hard reset or factory reset the TC.
Wait for a few minutes for it to come backup and then open the wifi and you can locate the TC listed in the wifi.. click on it and the airport utility will come up. Setup in isolation so you can then select it and change it to bridge mode.. then plug back into the modem and turn it on.
What modem is it BTW?

Similar Messages

  • I have just update my MacBook to Snow Leopard 10.6.3.  Unfortunately I can not now connect to the internet.  I have a time capsule that is connected to a router.  This is working with other devices but if I try to connect with the MB everything stops?

    I have updated my MB to Snow Leopard 10.6.3 - I know this means I am a little behind the times but the problems I am now having seem to justify my reluctance.  Now am unable to connect to the internet!  I use a time capsule connected via a router.  Everything is still OK with every other device (PC, I phone, Ipod) in the house so I know the "Network" is still enabled and there is no problem with the ISP.  Strangley whenever I boot up the MB it appears to freeze the network such that the other devices also will then not access the internet.  To regain access I have to turn off the MB and reset the router.  Any help gratefully recieved as I have tried some of the ideas i have found in the internet but nothing is working.  Thanks.

    That's odd.
    Try this: Unplug your Time Capsule and your router. On your MBP, click the Wi-Fi icon and select "Open Network Preferences".
    Click the lock icon to authenticate, then click the "gear" and select "set service order". Wherever AirPort (or Wi-Fi - I forget what Snow Leopard calls it) appears, drag it elsewhere in the list. Click OK, then Apply, then power up your router and TC.
    If that doesn't result in any change, repeat the above but try making the service(s) you do not need "inactive".
    The purpose of this is to reset or at least change your Network Preferences, which somehow got confused upon upgrading to SL.

  • I cannot access the internet via wifi on my time capsule.

    I cannot access the internet via wifi on my time capsule even thought it was shown that I am connected to the time capsule with full wifi on my iMac. I use to be able access the internet via wifi on the TC. However, after playing around with the airport utility on my iPad I was no longer able to access the internet via the wifi on myTC. How can I fix this problem?

    Did your TC recently upgrade firmware to 7.6.3?
    I recommend you do a full factory reset.. and redo the setup.
    Use different names.. SMB type.. ie short, no spaces. pure alphanumeric for everything.
    Use only WPA2 Personal security.
    If that doesn't work, give more info.
    Age of the TC.. model number.. A1xxx from the base.
    Firmware revision.
    In the computer are you getting the correct IP and router and dns values? Please post a screen shot.

  • How do you transfer photo albums to the computer?  When I hook to USB, it only shows photos from the camera icon, not the photos icon.  I am trying to save pictures for the in-laws from their ipad.

    How do you transfer photo albums to the computer?  When I hook to USB, it only shows photos from the camera icon, not the photos icon.  I am trying to save pictures for the in-laws from their ipad.

    I have no clue that you mean by it only shows photos from the camera icon. It has to show the photos in the camera roll of the photos app since those are the only photos that you can import via the USB cable.
    There are other ways of transferring photos to a computer, but they involve using third party apps. There are WiFi transfer apps that will do this. DropBox will also let you upload photos to a public folder and then download them to a computer.
    Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support
    http://www.wirelesstransferapp.com/
    https://www.dropbox.com/ipad

  • TV no longer connects to wireless internet after installation of Airport Time Capsule

    TV no longer connects to wireless Wi-Fi internet after installation of AirPort Time Capsule.

    I am having a similar problem with a new TIme Capsule. The wifi on the Time Capsule was working fine for months with all devices, iPhone 4s, iPad Air, iMac Air, Mac mini, and vizio smart TVs.  After a recent software update the Time capsule wifi no longer connects to the smart tvs or the iPhones. It still connects to the mac mini, iPad and iMac Air. I do NOT think the software update timing was just coincidental. But I have not found any information or other users confirming a similar problem on the Apple support site.

  • C4650 Will only print black from the internet. MS Word and PS will not print in black but has color.

    Before you think I just haven't tried anything, let me run you down with the whole lot:
    -HP PhotoSmart C4650
    -Windows Vista
    -Problem: My printer won't print in black --but-- this only goes for Microsoft applications it seems. If I have a page of text in black, when printing from MS Word, the page comes out blank, however the printer is actually "printing" back and forth. IF, however I print from my browser, from email, or a webpage, picture, google docs, etc, black prints *just fine.* So far this holds true for both MS Word and PhotoShop CS5. Issue: Black ink simply doesn't print from any program other than a browser.
    -NO. The cartridge isn't empty. NO. It's not incompatible. NO. The cartridge head isn't dry and I am not going to soak it in water. This is a new cartridge. It's the official HP brand.
    I've done a search and I've found that a few people seem to have this "only print from the internet" problem, however none of these was solved. The only advice that an HP support member gave to one of them is to "install XP service pack 2" however.. I am not running XP. A few other people get the opposite issue where they can only print color from the internet and not from the computer's applications.
    I don't know much about printers but it sounds like some kind of driver issue. Yes. I've already searched for, uninstalled and reinstalled drivers. Whenever I have to print something, I now try to open it up in my firefox just so I can be able to print black. It's quite the hassle. Almost seems like some kind of ploy to cause people to buy new ink cartridges when it's not really empty.
    -Yes, I have also uninstalled and reinstalled the printer.
    -Updated my windows (although idk how that would help. But I know it's going to be a suggestion anyway.)
    Is there any known fix or should i chuck it off the balcony and go get a lexmark?

    Hi lisaloyd,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I see that you are having issues printing in colour.  I also see that you are using a Lexmark printer. I would advise you to get into contact with Lexmark so that they can show you how to navigate through the printing software that they provide.
    Please click on the following link to get to Lexmark Support.
    Thank you for your time.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • TS1253 Once I save my photos to the airport time capsule; can I delete them from the computer drive?

    Once my photos have been saved by the airport time  capsule can I delete them from my computer hard drive.

    Please think about this for a moment.
    If you move your images to the Time Capsule...and delete them from your computer's hard drive......then, the only copy of the images that you will have will be on the Time Capsule.
    So, now your "originals" are on the Time Capsule....since you deleted them from the computer's hard drive to create more space.
    When...not if....the Time Capsule has a problem and you cannot access your images.......where will your backups of your images be?

  • I have trouble getting my new Apple TV 2 to work to the internet. I have an Imac with OsX 10.6.8 using a 3G modem to connect to the internet. I have a Time Capsule with Airport. I can't get the Apple TV to see my internet connection

    I have an Imac with OSX 10.6.8 dual intel core.
    Apple TV 2
    Timecapsule
    3G modem connected to iMac for internet access.
    I have tied to get Apple TV2 to see the inernet but it does not seem to see the inernet connection either via the Airport network or even if I connect it directly with a ethernet cable to the Timecapsule or the iMac.
    I have tired to set up Home Sharing but it doen't see the Itunes Store so no go.
    I don't have wired internet but it is probably something to do with using a 3G modem
    Any tips on how I can check if the TV coonect to internet and what to do about this problem?
    I was trying to connect my HD TV earlier using a WiFi USB modem but it could not see my iMac. Apple Support told me to buy an Apple TV but that is not helping as I can't see anything there either.
    Regards from Michael

    Thank you so much Paul_31 for your suggestions, HUGELY appreciate the effort
    I have reset the printing system, a few times for good measure but nadda.
    I have also looked at getting the software from the Apple site after seeing that with Snow Leopard you should let the operating system lead the install not the manufacteurers software as it is most likely out of date.  I too found it wasn't there so I uninstalled the software got up the CLX_3300 series stuff then went from there with the USB cable.  It apparently hasn't worked either
    Unfortunately now after using the print utility to scan for a while that has now gone again on the last restart of the Mac.  I am so completely clueless
    The box says the printer is compatible, the place of purchase said it was compatible, the Samsung site says it is compatible.
    I think it's the set up of my Mac? Our maybe a glitch in the network settings?
    Thanks again

  • Time Capsule will only allow Apple products to connect to internet, PC ad PS3 shows excellent signal from TC but won't allow connection.

    I have a Mac, iPad, iPhone and several iPod touch devices that can connect to the internet through Time Capsule without a problem.  There are times when my work PC and PS3 won't connect to the internet through TC.  There doesn't seem to be any reason why this happens and it just started happening in the last month.  The PC indicates an excellent wireless connection.  If you have any suggestions please put it in very easy to understand terms (I'm not a very technical person).

    Ok.. that is very helpful. What OS is your Mac running?
    Please now take a few screenshots of your airport utility so I can see the setup of the TC.
    But it looks like it is bridged.
    Open the utility and click on manual setup.
    Take a screenshot of the summary page.
    Take a screenshot of the internet tab.
    And the other two tabs there.. TCP/IP
    And DHCP
    Yours will look different to mine.. but there is nothing in them that is needing to be hidden.. it is useless info to another person. I post mine to show it is useless in case it worries you.
    I do need some more info.
    What is the modem you have? Is it also a wifi router. In the list of wireless you took the snapshots of, you have several wireless names.. I want to know which of those are yours??
    The WEP security device is a problem. It is old and near useless.. if you don't own it that is fine.. but if it is yours get rid of it. 
    Can your PC and PS3 connect to the internet via some other wireless?
    It looks like you might be able to simply bypass the TC to connect the PC.
    Sometimes it is easier to solve this problem by using different hardware.. and a secondary wireless AP can easily be plugged into a modem router if that is what you have to provide wireless just for your PC devices.
    What model is your TC.. ?
    Please look at the bottom rubber mat.. there is a number in the top line of the rubber molding.. It will say A1254 or A1302 or A1355 .. those are the numbers for Gen1 , 2 and 3. Gen4 it is on the paper label.. where it always should have been A1409. Please tell me that number.

  • I have a 16gb iPad which was nearly full so bought a 32gb to allow me to add more music. The old one had 1200 songs on but the new one will only take 777 from the same collection. Frustrating as ****!,, any ideas why please

    We had a 16gb iPad that was close to full capacity so bought a 32 gb one to allow us to add more music. We had over 1200 songs on the old one. Just tried putting it allon the new one but it will only take 777 songs. Very frustrating!!!!! Any ideas why this is happening.

    iPhone, iPad, and iPod: Understanding capacity
    http://support.apple.com/kb/ht1867
    How much space is used by your Other? You may be able to reduce.
    How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
    http://tinyurl.com/85w6xwn
    How to Remove “Other” Data from iPhone, iPad and iPod Touch
    http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
    With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
    What is “Other” and What Can I Do About It?
    https://discussions.apple.com/docs/DOC-5142
    iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
    http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
    6 Tips to Free Up Tons of Storage Space on iPad, iPhone, and iPod Touch
    http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
    Also,
    How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
    http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
    What is Stored in iCloud and What is Not
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/what-is-s tored-in-icloud
     Cheers, Tom

  • When I change the setting on my third generation time capsule to "extend a wireless network", the update fails. Why?

    I purchased a new router. Everything is working great except for a third-generation time capsule which will not accept a change from join a wireless network to extend a wireless network as it did before. Does anyone know how to fix that?

    You cannot extend a non-apple router..
    So what new router did you buy?? If it don't have an Apple Symbol on it.. it aint gonna work.

  • HT3728 Why does time capsule every day or so stop backing up? Wifi still seems to work. Time capsule is only a few weeks old and is connected via Ethernet to the router and iMac.

    Why does time capsule go missing from the network. The green light is lit at all times. I am unable to use the software the only thing I can do is power cycle time capsule, by unplugging and plugging the mains back in.
    My time capsule is only a few weeks old, any ideas?
    I am new to apple products very impressed with iPhone 5, I pad, iMac. Really not sure about time capsule!
    Thanks

    An external drive is much more reliable.. the issue has to do with network connection and loss of something.. although I am sorry I cannot tell you exactly what. The computer is still connected, still works on internet but has actually lost the hard disk.. lost and cannot find it without a restart.
    If you want to try a few changes it can help.
    1. If you are connected by ethernet make sure wireless is off in the imac.. having only one network connection is better than two.
    2. Redo the TC setup with all short names.. no spaces.. pure alphanumeric. Apple has these long names with spaces and characters like apostrophe by default but they are not a help.
    3. If the TC is the main router then reduce the dhcp lease time.. make it 20min.. that keeps everything refreshed and up to date.
    None of those fix it but they may help stretch out the interval.

  • Time Capsule Will Not Connect to the Internet

    I would appreciate any help or suggestions with my Time Capsule problem. We have a 1TB Time Capsule, in all of 2010 it worked great. We had 2 Mac Books backing-up to it daily, never had a problem. We purchased an iMac this month and I migrated the setting from one of the Mac Books onto the iMac, no problems. However, now the Time Capsule will not back-up either the iMac or the other Mac Book. The Mac Book that I migrated all the information from hasn't been turned on since the migration. Yesterday, the Time Capsule no longer allow us to connect to the internet. I contacted my ISP to ensure internet service was active and plugged the exisiting Mac Book (we still use) into the cable modem and was able to use the internet. This morning the TC wouldn't allow audio streaming to an ATV. Any ideas on what to do to correct the problem?

    I'm good with erasing all former back-ups on the Time Capsule and starting fresh with the iMac. Please tell me how.
    o Open AirPort Utility - Click Manual Setup
    o Click the Disks icon
    o Click the Disks tab just below the Disks icon
    o Click the Erase button in the center of the window
    The Quick Erase option will be fine for your purposes. This will only take a moment or two.
    When you are ready to backup the iMac,
    o Connect it to one of the LAN <-> ports on the Time Capsule using an ethernet cable
    o Open System Preferences (gear icon) on the dock
    o Open Time Machine
    o Click Select Disk
    o Click on your Time Capsule to highlight it
    o Click Use for Backup
    The backup will begin in a few minutes. Allow a long time for the backup. A good time to start this is late at night so you can let the backup run overnight.
    Message was edited by: Bob Timmons

  • When I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet.  How can this be and how do I fix it?

    when I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet.  How can this be and how do I fix it?

    Does the iPod connect to other networks?
    Do other device connect?
    Did the iPod connect to this network before?
    Try:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>GeneralReset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

    My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

    Thanks for your response
    Let me give the history - I started with an Apple Express being fed thru a D-Link  EBTR 2310 cable Router from an RCA DCM315 Modem (Pure). Comcast service all the way.
    Got the 1st generation TC in 2008 and merely replaced the Airport Express with the TC. Worked ok
    A year or two ago I did try removing the modem and feeding the TC directly from the modem. Resulted in the same condition I have now - Continuous flashing amber on the TC. So I put the router back in the chain.
    Some time later, at the recommendation of a Comcast rep, I replaced the router with (a Belkin F5D 5231) to see if speed and dropout problems would be improved. I thought it helped some at the time but now I am not so sure.
    Last week I decided to see if a new modem would help with download speeds. So I got another pure cable modem (Motorola SB 6121- high on the Comcast recommended list).
    Got up and running easily with Comcast help and with the modem connected directly to a computer.
    Next I put the TC in the link and again could not get past the TC continuing to flash amber. Although I did get connected to the internet with this configuration I lost connection two both of my printers - one connected by USB and the other wirelessly to the TC. Again everything works fine when I put the Belkin router back in the system.
    However with the router in there, the modem shows the downstream connection to be 10/100 ethernet speed. (Modem light changes color for indicating speeds.}
    I have gone thru all of the combinations of powering down/ up, but all stays the same.
    I can live with what I have but something still doesn’t seem right.
    Thanks again

Maybe you are looking for