My old iphone 4 is showing the latest icloud backup as today, why is my new iphone showing the only backup is from 12/3/2013 ...where is my current backup ?

Please help ! Where is my current icloud backup ?? It shows backed up on my old iphone but not on my new one. I updated my new iphone and it updated with an icloud backup from 12/3/2013 which restored a bunch of things that are no longer valid. How can i get the correct backup restored to my new iphone ??

Hello Shelly700,
The following article provides details and troubleshooting steps that can help get your iPhone to reappear in iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

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I downloaded the latest I tunes update today. Now when I click on the itunes icon I get an arror box :R6034 and cannot access my itunes library. How can I fix this problem?

I annot open my Itunes library ever since installing the latest version of Itunes today. I get an error "R6034." How can I fix this problem?

Hello Steven.
First and foremost, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at [http://www.getfirefox.com getfirefox.com].
In any case, and since you seem to be in the process of updating (you should have done so a while ago, since Firefox 2.0 has been discontinued years ago, I believe), your problems may exist because you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

My iPhone has my old email set up throught iCloud. How do I reset my new username with the device without deleting everything. And if I have to delete my old account, will everything (contacts, pictures, games, apps, etc.) be erased from my phone.

My iPhone has my old email set up throught iCloud. How do I reset my new username with the device without deleting everything. And if I have to delete my old account, will everything (contacts, pictures, games, apps, etc.) be erased from my phone.

Your old ID connects to an icloud account containing all your data (email, contacts, etc.) If you then use a different ID, you will connect to a different account, which results in losing all your "apple" data, like emails, contacts, calendars, etc.
However, Apple IDs are also used to connect to an itunes store account, with is different. You can keep using the old itunes store ID to keep all your purchases (but if you change to a different ID, you will lose all purchased items) and use the new ID for icloud (but losing emails, contacts, etc. from the old account).

I did an icloud backup on my old 4S with iOS 8.3 and wanted to install on my new iPhone 6 but it only has iOS 8.1.3! Can I do/use the backup after I chose "install as new iPhone"?

I did an icloud backup on my old 4S with iOS 8.3 and wanted to install on my new iPhone 6 but it only has iOS 8.1.3! Can I do/use the backup after I chose "install as new iPhone"?
Because I cannot update the software until I chose if I want to begin with a new phone setting or download a backup.
But the backup is of course not compatible with the old iOS.
So will it be possible to get the new iPhone going, then do the software update to 8.3 and then download / use the data from
my 4S icloud backup?

1. Settings > General > Software Update > Update the to 8.3
2. Settings > General > Reset > Erase All Content & Settings
3. Reactivate phone and follow prompts to restore iCloud (or iTunes) backup.

Can't pick up the latest iCloud backup on my iPhone 5s

When I'm trying to restore my iphone 5s from the latest icloud backup, it sows me the latest backup, but I can't pick this option to start the restoring process.
How can I slove this problem ??

Hi sapird,
If you are having difficulty restoring your iPhone from a backup you may want to follow the steps detailed in this article to resolve the issue -
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Thanks for using Apple Support Communities.
Best,
Brett L

How to update phone to the latest iCloud backup??

Just got a new iPhone 5 to replace my old one. The new phone's software wasn't up to date so it couldn't process the latest iCloud backup. I'm now stuck with the iCloud backup from last year. I've updated the software now how do I update the iCloud backup?

Hey Lucy_love!
In order to get back to the screen where you will be able to choose the backup to apply to your phone, you will have to restore your phone according to the instructions in the following article:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

In between my new iPhone and a old one, I used a replacement iPhone. On the replacement phone there were two backups created. I have a new iPhone now, but only the 2 old backups from my replancement phone. How do I get a older backup on my new phone?

In between my new iPhone and a old one, I used a replacement iPhone. On the replacement phone there were two backups created. I have a new iPhone now, but only the 2 old backups from my replancement phone. How do I get a older backup on my new phone?

Not sure where you backup to.
ITunes keeps the latest backup only.
Icloud keeps the 3 last backup.

TS4425 How can i do when the latest iCloud Terms & Condition does not pop up?

When I go to photo stream on my appletv, it says "unable to sign in The icloud terms of service have changed. For more info, go to http://www.apple.com/support/icloud".
I have tried this resolution on my iphone and ipad already:
On your iOS device, tap Settings > iCloud.
Note: Verify that this is the same Apple ID you are using on the Apple TV.
After a moment, the latest iCloud Terms & Conditions will load.
Unfortunately, it does not pop up the icloud terms and condition for me to accept.
Anyone can help me?
Thanks all~

Caused by the Ask Toolbar extension in Firefox 3.6.13, disable that extension or un-install it.

How to get access to my iCloud back up when setting up a new iPhone 5s which needs the newest version of iOS7 first?

how to get access to my iCloud back up when setting up a new iPhone 5s which needs the newest version of iOS7 first?

Set up the new phone as a new iPhone (without using your backup), then update it to the latest iOS (7.1.2). Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens again and when given the option, choose Restore from iCloud Backup and follow the prompts. This process is explained in more detail here: iCloud: Restore your iOS device from iCloud.

I just updated to the latest aperture, i have projects previously saved on a drive (in the old version) that now won't load... how do i update them?

Hi,
i just updated to the latest aperture, i have projects previously saved on a drive (in the old version) that now won't load... how do i update them?

But, unless I missed something, you are doing the repair with Aperture 3.5 so if 3.5 can't open an earlier library before doing the upgrade then unless I'm missing something the library will be upgraded before the repair is run, no?
OT:
You got me there, Frank - I wondered about the same thing, but Aperture is behaving differently, when upgrading a library, depending on if you are launching into the First Aid Tools or not.
I repeated my experiments, to explore this difference:
I restored an Aperture 3.4.3 library and launched the First Aid Tools:
Apertur went directly into First Aid Mode without first asking to upgrade.
Then "Repair" asked to be allowed to upgrade the library as you predicted.
During the upgrade "Aperture"showed "Rebuilding", not "Repairing" or "upgrading".
Second experiment: When I only double-click the 3.4.3 library instead of repairing, the upgrade alert is very different:
It takes a shorter time and does not show "rebuilding".
I am quite certain, that Aperture will use a different upgrade prodecure, when launched into the First Aid panel for repairing or rebuilding.

HT202759 Do you need to have the latest iCloud running to sync all devices?   Thanks.

Do you need to have the latest iCloud running to sync all devices?   Thanks.

Thank you.   New, but similar issue. Running XP and early iCloud on laptop. iOS 8+ on iPad and iPhone. Photos do not sync from iPad to itunes to iPhone Nor from iPhone to iPad. Both iOS devices are configured exactly the same. This leads me conclude that my laptop running XP is the weak link. Make sense?

I wonder if I buy a new iphone but I will use my old simcard is everything in the simcard will stay if I place in a new iphone ?? Exp: contact numbers photoes application and messages.

I wonder if I buy a new iphone but I will use my old simcard is everything in the simcard will stay if I place in a new iphone ?? Exp: contact numbers photoes application and messages.

Hey JustEhlan,
Thanks for the question. When it comes to iPhone, very little is stored on the SIM card. Contacts, Photos, etc can be backed up with iTunes or iCloud and then transferred to a new device. For information on how to do so, see this resource:
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Thanks,
Matt M.

HT203167 i downloaded the latest update ios 7.0.4 and update my iphone 5, but to my surprise i couldnt locate the downloaded file on itunes and i've also checked my itunes folder, still cant see the file. pls anybody who can help.

i downloaded the latest update ios 7.0.4 and update my iphone 5, but to my surprise i couldnt locate the downloaded file on itunes and i've also checked my itunes folder, still cant see the file. pls anybody who can help.

The downloaded file is probably stored at C:\Users\<User>\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates. In general it is probably best to "download and install" updates than download and then install later. Note that you cannot revert to the older firmware if you don't like the update, even if you have the old .ipsw files.
tt2

I have an iphone 4 (ios 4.3.1). I want to update to the latest ios, but it wouldn't load onto my iphone, I got error message code 3014. I tried again and it said I would lose all the contents on my iphone if I continued - help!

I have an iPhone 4 (IOS 4.3.1) and it was synced and backed up today.
I wanted to upgrade to the latest ios on iTunes (today's date is 3rd Jan 2013), it seemed to download ok (it took about 30 minutes or so), but when it tried to update onto the iPhone (I think this was what it was doing!) I got an error message that had code 3014 in it. Nowhere on Apple's website can I find a way to resolve this error code.
I then thought I would just try again from the beginning, but I then got an error message saying that if I continued I would lose all the contents on my iPhone so I cancelled it as I don't want to lose everything on my phone.
Can anyone help me as I am not very good at technical things and I really want to upgrade the ios on my iPhone without losing all the data I have on there already. An idiots guide would be great.
Thanks.

Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.

TS4425 How do you agree to the latest iCloud Terms of Service if you don't have an iOS device only a Mac computer and an Apple TV with an iCloud account?

How do you agree to the latest iCloud Terms of Service if you don't have an iOS device only a Mac computer and an Apple TV with an iCloud account?

Part 2
Thanks for the feedback Skhorchid. Glad it worked for you too.
A bit later I discovered that Photo Stream was not working on my Windows 7 PC either. If I opened the iCloud control panel and put a check in the box to turn on Photo Stream, and then closed and reopened the control panel, the check mark was gone again. Also, nothing happened when I clicked on the options button beside the Photo Stream check box. I already had version 2 of the iCloud control panel so I could not upgrade further.
I ended up uninstalling the iCloud control panel, rebooting, downloading a fresh copy from Apple, and reinstalling it. This worked and I now have photo stream working on my Windows 7 system as well.

My old iphone 4 is showing the latest icloud backup as today, why is my new iphone showing the only backup is from 12/3/2013 ...where is my current backup ?

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