My old laptop crashed, and took my iTunes account with it. I got a new laptop, and want to sync my iTouch to my new iTunes account. It gives me an error message stating that I can't sync to multiple iTunes accounts, but I can't access my old one! Help!
My old laptop crashed, and took my iTunes account with it. I got a new laptop, and want to sync my iTouch to iTunes. It gives me an error message stating that I can't sync to multiple iTunes accounts, but I can't access my old one!
How can I get my new iTunes account to allow me to Sync my iTouch? The only option it gives me is to "transfer purchases" from my iTouch to iTunes, but that is only about 25% of my iTunes library-most of it is CDs I have uploaded. How can I Sync without losing all my music from my iTouch???
Also, I have lectures and photos, etc. on my iTouch that I don't want to lose.
I've tried a few of the iPod copy programs-the free ones and the ones you have to pay for, but I can't find one that will work for ALL my content on an iTouch.
Right now, I can't get anything from my iTouch to iTunes, and I can't update my iTouch with my new iTunes purchases, so I'm stuck! Help!
Also-I tried to use my backup hard drive, but I wasn't able to drag/transfer/send/move any of my muic files onto my iTouch when the iTouch was connected to my computer. I can't figure out why it won't let me do that.
The only thing I can see when I open my iTouch on my computer is my file with photos. I can't see videos, music, or anything else. What's going on?
Similar Messages
-
Good morning
Having had to buy a new ipod ( something wrong with the drive) I attempted to download all my purchases onto the new ipod.
Then I get this error message saying I need to authorise the computer to retrieve some 100 tracks ....the computer has already been authorised and I am now finding half the albums missing. All tracks were previously downloaded onto old ipod and this computer.
Checked icloud and all tracks downloaded....bit annoyed to be honest...Also-I tried to use my backup hard drive, but I wasn't able to drag/transfer/send/move any of my muic files onto my iTouch when the iTouch was connected to my computer. I can't figure out why it won't let me do that.
The only thing I can see when I open my iTouch on my computer is my file with photos. I can't see videos, music, or anything else. What's going on? -
Since I'd installed the new version of iTunes, iCal and Address book do not sync with my iPhone 3GS through iTunes anymore and I get an error message stating that iTunes can not sync with this iPhone. Was must i do to correct this issue and if i must, how dI reintall iTunes without loosing my content?
P.S. I am able to sync postcasts and music though!http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125
http://support.microsoft.com/kb/299357 -
My ipod touch (model A1213) is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed.
2.2.1 is not the latest available for any ipod touch.
Is yours the original ipod touch?
If so then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
I am trying to update iTunes on my desktop (running Windows XP Professional Service Pack 3) and I continue to receive an error message stating that the update cannot continue because Bonjour and Quicktime are older versions and to contact technical support. I have tried repairing both and tried to uninstall iTunes and all of it's componants and still receive the same message. Any help getting this issue resolved as soon as possible will be much appreciated.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Next, select any QuickTime entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
On January 24, 2014 I received a prompt on my Sony Vaio laptop that there was an iTunes program update ready. I allowed my computer to install it, I received an error message stating it could wasn't completed. Since then I can't access my iTunes and continuously receive an error message stating that a file MSVCR80 is missing. A second message pop-up box states that I need to reinstall iTunes. My question is if I remove the program how do I locate my file to reinstall it and am I going to lose any of my music?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters of any sort.) -
I purchased an iTunes card in the United States yesterday. I arrived home in the Bahamas today and tried to redeem the card but got an error message stating that I can only redeem the card in a United States store. How to redeem a card outside the US?
Sorry - iTunes cards can only be redeemed in the country in which they were purchased.
GB -
I've been getting a error message stating that I can't download any apps to my ipad 3 ?
I recently went to update my Kindle app to the newest version, my ipad has been running great until now. After I went to install the latest version I noticed that I received an error message stating that I couldn't install at this time. I have tryed rebooting the system, I deleted the app & went back to re-install and I am still getting the same message. I also tried to download a random app to see if I received the same message & I did...any help would be greatly appreciated! Thanks
Here are a couple of things that you can try.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. -
I downloaded Yosemite last night and tried to look at my photos in iPhoto and noticed that needed updating. When I tried to update as requested, I got an error message stating that the app (and several others including Pages and Numbers) couldn't be updated because they weren't purchased by the user ID I had entered. I'm the only user of the computer and now I can't find my photos anywhere! Any help would be appreciated.
ThanksSome folks have solved this issue by dragging the apps to an external disk, then disconnecting it, and then are able to download. Apparently it can arise if you upgraded from an OS the than Mavericks.
Failing that: Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues. -
My itunes and Ipod software are both the current version, doesn't seem to change anything. It works perfectly until there's around 3 GB loaded on it, then there is an error message saying that it couldn't sync because of an unknown error.
Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David -
Hi I have a question about shooting in Raw with my Canon EOS 6d.
I'm in the process of learning photography and my goal was to start shooting in raw.
I have Photoshop CS5. When I tried to edit my images in raw I received an error message stating, "The photoshop camera raw plug-in did not recognize the format. If these files are from a camera, you may need to update your camera raw plug in."
In researching the issue I read that to edit in raw you need a camera model requirement of at least 7.3 which only works with CS6. My version of CS5 is 6.0.0.205. Being new to all this I see that my options are to upgrade to CS6 or convert by using DNG converter and paying a monthly fee. Two things I know nothing about and don't know which is would be more beneficial.
I'd appreciate any advise on which route to go and how upgrade and what it may cost. THANKS in advance!
HeatherIn researching the issue I read that to edit in raw you need a camera model requirement of at least 7.3 which only works with CS6.
That is correct. Your camera was first supported by Camera Raw 7.3. Camera Raw 7.3 will not work with CS5. You need CS6 or CC.
Being new to all this I see that my options are to upgrade to CS6 or convert by using DNG converter and paying a monthly fee. Two things I know nothing about and don't know which is would be more beneficial.
I'd appreciate any advise on which route to go and how upgrade and what it may cost.
It all depends on your preferred workflow and your budget.
Using the DNG converter is free. There is no monthly fee. You use the converter to convert all Raw files from the EOS 6D to DNGs then edit the DNGs in CS5. That's an extra step every time - every photo. Some people don't like the extra step. Others don't mind.
Camera raw, DNG | Adobe Photoshop CC
Or you can upgrade to CS6 (non-Cloud) and pay the upgrade fee
Creative Suite 6
Or join the Cloud and pay the monthly fee
Or join the Photoshop Photography Program (US9.99/month) and get PS CC+LR -
Now when I plug in the device I receive an error message stating that the disk was not ejected properly & that next time I connect the 'disk', MAC OS X will attempt to repair any damage to the information on the disk.
It has not repaired.
The data I am trying to import is photos & even when I change to a different SD card I receive the same message.
I am a recent convert from Windows and am new to the MAC way of things.You can repair the SD card using Disk Utility.
I suggest you copy the photos from your SD card, if you haven't done so already, before using Disk Utility to repair your SD card. -
When I try to send e-mail I get an error message stating that the e-mail address was rejected by the server. When I send to e-mail from another address, I get back an error saying the e-mail address is unknown. My e-mail has worked fine for years until yesterday. HELP!
The specific text of the error message is very important here — I'm not sure exactly you're encountering here.
If you're able to connect to your email server and are able send email to other email addresses and if the failures are specific to one email recipient address, then please contact the intended recipient of the failing email, and confirm their address is valid. (This is the way I'm reading your question.)
If you are unable to send any email to any other email addresses and this is specific to your email address, then try the web mail client interface (if one is available) to verify your login user and password, and check with your email ISP for assistance. If your email password works via web mail, follow this Apple troubleshooting guide, then — if everything else fails — I'd probably then entirely remove the email account from Mail.app and re-add it per your email ISP's particular setup requirements. (Some issue with the setup or maybe a corrupt setting in OS X or a problem at the mail ISP servers is a common problem, but this effects attempts to send to all email addresses via that account.)
An email account setup is specific to an email provider, unfortunately. If you're using one of the more common email ISPs, then there are usually setup guides and frequently-asked questions posted online. -
I have had a problem with my iMac running Safari with the error message stating "safari quit unexpectedly" each time I try to open it. Can anyone offer me advice on how to remedy this issue please.
Thanks Carolyn,
It says:
Process:
Safari [2396]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
6.0.5 (8536.30.1)
Build Info:
WebBrowser-7536030001000000~6
Code Type:
X86-64 (Native)
Parent Process: launchd [183]
User ID:
501
Date/Time:
2013-08-23 09:30:13.088 +0100
OS Version:
Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report:
18231 sec
Crashes Since Last Report:
7
Per-App Interval Since Last Report: 36 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID:
621AAEC4-4C9D-6640-8458-8D48CE14770F
Crashed Thread: 4 WebCore: IconDatabase
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
VM Regions Near 0x18:
-->
__TEXT
000000010b432000-000000010b433000 [
4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Enabled Extensions:
com.divx.DivXHTML5-KZYJ7HJ34P (2.1 - 2.1.2.145) DivX Plus Web Player HTML5 <video>
com.codec.extension-9FHEC8C8B8 (1.0.0.1 - 1.0.0.1) codec-M
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff91b5effa read + 10
1 com.apple.CoreFoundation
0x00007fff958d9855 fileRead + 37
2 com.apple.CoreFoundation
0x00007fff958d9549 CFReadStreamRead + 409
3 com.apple.Safari.framework
0x00007fff8b4f2e7a Safari::getSHA1HashFromFileContents(Safari::CF::URL const&, ***::Vector<unsigned char, 0ul>&) + 137
4 com.apple.Safari.framework
0x00007fff8b52e2a6 Safari::ExtensionExtractor::verifyAgainstContentsInDirectory(Safari::CF::URL const&) const + 792
5 com.apple.Safari.framework
0x00007fff8b52de6b Safari::ExtensionExtractor::extractExtension(Safari::CF::URL const&, Safari::ExtensionExtractorClient&, Safari::ExtensionExtractor::CertificateRevocationCheckType, ***::PassRefPtr<Safari::CertificateRevocationObserver>) + 249
6 com.apple.Safari.framework
0x00007fff8b537924 Safari::ExtensionsController::extensionFromDictionaryRepresentation(Safari::CF: :Dictionary const&, bool&) + 328
7 com.apple.Safari.framework
0x00007fff8b53878f Safari::ExtensionsController::loadInstalledExtensions() + 379
8 com.apple.Safari.framework
0x00007fff8b537692 Safari::ExtensionsController::reloadAllExtensions() + 54
9 com.apple.Safari.framework
0x00007fff8b3ff250 -[AppController awakeFromNib] + 1541
10 com.apple.CoreFoundation
0x00007fff9590b8e9 -[NSSet makeObjectsPerformSelector:] + 201
11 com.apple.AppKit
0x00007fff8d3f3136 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1168
12 com.apple.AppKit
0x00007fff8d3d211d loadNib + 317
13 com.apple.AppKit
0x00007fff8d3d1649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
14 com.apple.AppKit
0x00007fff8d3d147e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
15 com.apple.AppKit
0x00007fff8d3d125e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
16 com.apple.AppKit
0x00007fff8d3cd9ff NSApplicationMain + 398
17 com.apple.Safari.framework
0x00007fff8b617564 SafariMain + 166
18 libdyld.dylib
0x00007fff94db67e1 start + 1
Thread 1:
0 libsystem_kernel.dylib
0x00007fff91b5e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff91b83f4c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff91b83d13 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff91b6e1d1 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff91b5ed16 kevent + 10
1 libdispatch.dylib
0x00007fff90ddedea _dispatch_mgr_invoke + 883
2 libdispatch.dylib
0x00007fff90dde9ee _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib
0x00007fff91b5e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff91b83f4c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff91b83d13 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff91b6e1d1 start_wqthread + 13
Thread 4 Crashed:: WebCore: IconDatabase
0 com.apple.WebCore
0x00007fff8f77e761 std::__1::pair<***::String, WebCore::IconRecord*>* ***::HashTable<***::String, std::__1::pair<***::String, WebCore::IconRecord*>, ***::PairFirstExtractor<std::__1::pair<***::String, WebCore::IconRecord*> >, ***::StringHash, ***::HashMapValueTraits<***::HashTraits<***::String>, ***::HashTraits<WebCore::IconRecord*> >, ***::HashTraits<***::String> >::lookup<***::IdentityHashTranslator<***::StringHash>, ***::String>(***::String const&) + 33
1 com.apple.WebCore
0x00007fff8eff4f6a WebCore::IconDatabase::getOrCreateIconRecord(***::String const&) + 42
2 com.apple.WebCore
0x00007fff8eff44ee WebCore::IconDatabase::performURLImport() + 590
3 com.apple.WebCore
0x00007fff8eff2c7f WebCore::IconDatabase::iconDatabaseSyncThread() + 479
4 com.apple.JavaScriptCore
0x00007fff8d1d325f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff91b817a2 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff91b6e1e1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff91b5e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff91b83f4c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff91b83d13 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff91b6e1d1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff91b5e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff91b83f4c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff91b83d13 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff91b6e1d1 start_wqthread + 13
Thread 7:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x00007fff91b5c686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff91b5bc42 mach_msg + 70
2 com.apple.QuartzCore
0x00007fff95cac17b CA::Render::Server::server_thread(void*) + 403
3 com.apple.QuartzCore
0x00007fff95d30dc6 thread_fun + 25
4 libsystem_c.dylib
0x00007fff91b817a2 _pthread_start + 327
5 libsystem_c.dylib
0x00007fff91b6e1e1 thread_start + 13
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff91b5c686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff91b5bc42 mach_msg + 70
2 com.apple.CoreFoundation
0x00007fff958b0233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation
0x00007fff958b5916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation
0x00007fff958b50e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation
0x00007fff8cb73546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation
0x00007fff8cbd1562 __NSThread__main__ + 1345
7 libsystem_c.dylib
0x00007fff91b817a2 _pthread_start + 327
8 libsystem_c.dylib
0x00007fff91b6e1e1 thread_start + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x00000000000001ff rbx: 0x000000010c8b07b8 rcx: 0x000000014d829000 rdx: 0x000000014cab1e18
rdi: 0x0000000000000000 rsi: 0x000000014cab1e18 rbp: 0x000000014cab1cb0 rsp: 0x000000014cab1c70
r8: 0x0000000000000061 r9: 0x000000014d824478 r10: 0x0000000000000001 r11: 0x0000000000000019
r12: 0x000000010c8b0978 r13: 0x000000010c8b0680 r14: 0x000000014cab1df0 r15: 0x000000010c8e7000
rip: 0x00007fff8f77e761 rfl: 0x0000000000010202 cr2: 0x0000000000000018
Logical CPU: 0
Binary Images:
0x10b432000 -
0x10b432fff com.apple.Safari (6.0.5 - 8536.30.1) <7E1AB8E9-8D8B-3A43-8E63-7C92529C507F> /Applications/Safari.app/Contents/MacOS/Safari
0x7fff6b032000 -
0x7fff6b06693f dyld (210.2.3) <6900F2BA-DB48-3B78-B668-58FC0CF6BCB8> /usr/lib/dyld
0x7fff8a7cb000 -
0x7fff8a816fff com.apple.framework.CoreWLAN (3.3 - 330.15) <047FA8CB-7447-3171-9518-6C88DA71F20E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8a817000 -
0x7fff8a866ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8a867000 -
0x7fff8ab0bff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8ab0c000 -
0x7fff8ab0dff7 libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8ab60000 -
0x7fff8ab8cfff com.apple.framework.Apple80211 (8.4 - 840.22.1) <7CFDDBBB-87DF-3CB5-AB69-A77D73F26239> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8b373000 -
0x7fff8b377fff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff8b378000 -
0x7fff8b3acfff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8b3df000 -
0x7fff8b3f2ff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
0x7fff8b3f3000 -
0x7fff8b8faff7 com.apple.Safari.framework (8536 - 8536.30.1) <5C62034A-BAA0-32BB-84C2-2559389B72C4> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x7fff8b8fb000 -
0x7fff8b9cdff7 com.apple.CoreText (260.0 - 275.16) <5BFC1D67-6A6F-38BC-9D90-9C712684EDAC> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8b9ce000 -
0x7fff8ba04fff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff8ba5f000 -
0x7fff8bbd4ff7 com.apple.CFNetwork (596.4.3 - 596.4.3) <A57B3308-2F08-3EC3-B4AC-39A3D9F0B9F7> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8bbd5000 -
0x7fff8bc24ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff8bc29000 -
0x7fff8bcc7ff7 com.apple.ink.framework (10.8.2 - 150) <3D8D16A2-7E01-3EA1-B637-83A36D353308> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff8bcc8000 -
0x7fff8bcdffff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8bce0000 -
0x7fff8bdd5fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff8bf22000 -
0x7fff8bf22fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8bf23000 -
0x7fff8bf32ff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x7fff8bf34000 -
0x7fff8bf4bfff libGL.dylib (8.9.2) <B8E5948D-BCF2-3727-B74E-D74B8EDC82D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8bf4c000 -
0x7fff8c8dc4af com.apple.CoreGraphics (1.600.0 - 332) <5AB32E51-9154-3733-B83B-A9A748652847> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8c8dd000 -
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0x7fff93e23fff com.apple.MultitouchSupport.framework (235.29 - 235.29) <617EC8F1-BCE7-3553-86DD-F857866E1257> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff93e53000 -
0x7fff93e58fff com.apple.OpenDirectory (10.8 - 151.10) <3EE3D15A-3C79-3FF1-9A95-7CE2F065E542> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff93e59000 -
0x7fff93e5bfff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
0x7fff93ea5000 -
0x7fff93edbfff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff93edc000 -
0x7fff93efbff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff93f35000 -
0x7fff94032ff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x7fff942a6000 -
0x7fff942aeff7 libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib
0x7fff942b9000 -
0x7fff94346ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff94347000 -
0x7fff9434afff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff9434b000 -
0x7fff94359ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff94365000 -
0x7fff943e4ff7 com.apple.securityfoundation (6.0 - 55115.4) <9291CE2A-37D9-39DF-956E-7B2650A9F3B0> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff947a7000 -
0x7fff947a7ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <EC55FB59-2443-3F08-9142-7BCC93C76E4E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff947a8000 -
0x7fff947acfff libGIF.dylib (850) <D4525F87-759C-338C-B283-BB8DE815D3D5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff947ad000 -
0x7fff947bbff7 libkxld.dylib (2050.24.15) <A619A9AC-09AF-3FF3-95BF-F07CC530EC31> /usr/lib/system/libkxld.dylib
0x7fff94899000 -
0x7fff948d5fff com.apple.GeoServices (1.0 - 1) <DB382348-EBFA-3AD5-888B-7F4640F41834> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff948d9000 -
0x7fff94938fff com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff949c9000 -
0x7fff949dbff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff94a30000 -
0x7fff94a3efff com.apple.Librarian (1.1 - 1) <5AC28666-7642-395F-A923-C6F8A274BBBD> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff94a3f000 -
0x7fff94b3cfff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff94b3d000 -
0x7fff94b4aff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff94bdb000 -
0x7fff94bdffff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff94be0000 -
0x7fff94cf9fff com.apple.ImageIO.framework (3.2.1 - 850) <C3FFCEEB-AA0C-314B-9E94-7005EE48A403> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff94cfa000 -
0x7fff94d11fff com.apple.CFOpenDirectory (10.8 - 151.10) <F7AD9844-559A-366E-8192-BB4FCF9EE7A3> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff94d19000 -
0x7fff94db3fff libvMisc.dylib (380.6) <714336EA-1C0E-3735-B31C-19DFDAAF6221> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff94db4000 -
0x7fff94db7ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff94df4000 -
0x7fff94e43fff com.apple.framework.CoreWiFi (1.3 - 130.13) <CCF3D8E3-CD1C-36CD-929A-C9972F833F24> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff94e94000 -
0x7fff95094fff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
0x7fff952f3000 -
0x7fff952fffff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff95300000 -
0x7fff95452fff com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <62770C0F-5600-3EF9-A893-8A234663FFF5> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff95453000 -
0x7fff9556b92f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff9556c000 -
0x7fff9561dfff com.apple.LaunchServices (539.9 - 539.9) <07FC6766-778E-3479-8F28-D2C9917E1DD1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff9561e000 -
0x7fff9563fff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff95732000 -
0x7fff9579aff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff9579b000 -
0x7fff9579dfff libCVMSPluginSupport.dylib (8.9.2) <EF1192AC-3357-3A0B-BFAF-6594D7737892> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff9580e000 -
0x7fff9582efff libPng.dylib (850) <203C43BF-FAD3-3CCB-81D5-F2770E36338B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff95875000 -
0x7fff9587ffff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff95880000 -
0x7fff95a6aff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff95a6b000 -
0x7fff95a92ff7 com.apple.PerformanceAnalysis (1.16 - 16) <E8DA9FDB-3A58-3934-A7C9-2728B683D741> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff95a93000 -
0x7fff95a94ff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x7fff95aed000 -
0x7fff95aedfff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff95bc2000 -
0x7fff95bcbff7 com.apple.CommerceCore (1.0 - 26.1) <40A129A8-4E5D-3C7A-B299-8CB203C4C65D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff95bcc000 -
0x7fff95beeff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff95bef000 -
0x7fff95d9dfff com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff95faa000 -
0x7fff95fc7ff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff95ff5000 -
0x7fff9609bff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <FFDDD2D8-690D-388F-A48F-4750A792D2CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff960c4000 -
0x7fff9611afff com.apple.HIServices (1.20 - 417) <BCD36950-013F-35C2-918E-05A93A47BE8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff969d2000 -
0x7fff969f3fff com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff969f4000 -
0x7fff96a33ff7 com.apple.QD (3.42.1 - 285.1) <77A20C25-EBB5-341C-A05C-5D458B97AD5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff96ce4000 -
0x7fff96ce9fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff96cf6000 -
0x7fff96e81fff com.apple.WebKit (8536 - 8536.30.1) <56B86FA1-ED74-3001-8942-1CA2281540EC> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff96e82000 -
0x7fff96fa2fff com.apple.desktopservices (1.7.4 - 1.7.4) <ED3DA8C0-160F-3CDC-B537-BF2E766AB7C1> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff96fa3000 -
0x7fff96fa7ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff96fc3000 -
0x7fff96fc9fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff9728f000 -
0x7fff972fdff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <04BFB138-8AF4-310A-8E8C-045D8A239654> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff972fe000 -
0x7fff9762efff com.apple.HIToolbox (2.0 - 626.1) <656D08C2-9068-3532-ABDD-32EC5057CCB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff97721000 -
0x7fff97721fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2440
thread_create: 3
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=173.9M resident=136.4M(78%) swapped_out_or_unallocated=37.5M(22%)
Writable regions: Total=1.1G written=5988K(1%) resident=8720K(1%) swapped_out=4K(0%) unallocated=1.0G(99%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
96K
CoreServices
1216K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
44.5M
MALLOC guard page
48K
SQLite page cache
768K
STACK GUARD
56.0M
Stack
12.1M
VM_ALLOCATE
40K
__DATA
14.0M
__IMAGE
528K
__LINKEDIT
52.2M
__TEXT
121.8M
__UNICODE
544K
mapped file
27.2M
shared memory
308K
===========
=======
TOTAL
1.3G
TOTAL, minus reserved VM space
331.2M
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3 -
When I try to download music an error message appears that says "We could not complete your itunes store request. An unknown error occured (-1202)
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting
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