My old laptop has crashed and I'm using a new machine.

How do I go about re-downloading software (Photoshop) already purchased onto my new laptop?

Bonjour Barry,
si votre Photoshop (PS) est une partie de Adobe Creative Cloud (CC):
Parce que le programme était déjà sur votre ordinateur, s'il vous plaît suivez ces instructions à partir de ce lien suivante:
http://helpx.adobe.com/fr/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
Je cite:  L'outil CS Cleaner Tool pour les problèmes d’installation | CC, CS3-CS6. L’outil Adobe Creative Cloud (CC) Cleaner permet de résoudre des problèmes d’installation des applications Adobe Creative Cloud et Adobe Creative Suite (CS3-CS6). Il supprime les enregistrements d’installation des versions bêta des applications Creative Cloud ou Creative Suite. Il n’a pas d’incidence sur les installations existantes des versions antérieures des applications Creative Cloud or Creative Suite.
Note en particulier:
5. Installation de l’application CC ou CS.
Après vous pouvez installer le programme à nouveau de
http://helpx.adobe.com/fr/x-productkb/policy-pricing/cs6-product-downloads.html > voir: Photoshop CS6, Photoshop CS6 Extended.
Au cas où vous utilisez une version plus ancienne  ça suffit désinstaller puis réinstaller.
Bonne chance!
Hans-Günter
P.S.
Préférez-vous une réponse en anglais?

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