My old Laptop is dead. Trying

Trying to Sycn with my new laptop. Sign into my existing account but my dead PC is not there.

Hi wagonball,
It will only show active synced devices unfortunately. However if you attach the account to the new computer, do you see data from the last sync from the dead PC? One way to check is to look at the timestamp of the last visited in the list of bookmarks when you show all bookmarks.

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HT4527 my old laptop is dead how do I sync to new computer without losing everything

I am trying to sync my ipod classic to a new computer my old one is dead, but it wants to erase everything how do I do this without losing all my music?

I think you were saying your computer was very slow when I first clicked on this thread... If so start at the beginning, otherwise skip to the last paragraph.
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data. If you don't have any Apple devices then see HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
tt2

How do I transfer my iPhone 5 from one laptop to another. Old laptop is dead, I only have its hard drive.

Hi,
My laptop recently bit the bullet and I have now bought a new Samsung laptop running Windows 7. I have the hard drive from the old laptop in a caddy so I can access anything from it via USB.
How can I setup my iPhone 5 to run with the new laptop without losing any contacts,music, pictures etc?
Thanks,
Jamie

Copy everything (contacts, calendars, files, pics, docs, music, etc) from the old hard drive to the new computer.

Epic problem old laptop is dead.

hi guys,
i had a laptop with vista which completly died on me and now doesnt even turn on now i have a new laptop with windows 7. the problem i have is that i need to transfer evrything off my iphone to the laptop i know how to get my music off my iphone with 3rd party software but i need a way of getting my messages and contacts off aswell. please help me. thanks.

Welcome to the discussions,
You'll need to backup manually.
Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your phone without syncing. Transfer your purchases by selecting "transfer purchases".
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
About backups and what's saved: http://support.apple.com/kb/HT1766
How to back up and restore: http://support.apple.com/kb/HT1414
How to download apps for free again: http://support.apple.com/kb/HT2519

I have two apple id's one from my old laptop and one from my iPhone. I saved my iTunes library to my external hard drive and then tried to transfer it to my iMac. My music skips like a scratched cd now and I can't add any to my iPhone. Help please!

I have two apple id's one from my old laptop and one from my iPhone. I saved my iTunes library to my external hard drive right before my old mac laptop died and then tried to transfer it to my new iMac. Now when I try to play my old music it skips like a scratched cd. Also, now I can't add any music to my iPhone unless it was purchased recently through itunes and downloaded through icloud. I tried to "Organize" my library in hopes of correcting the problem but my iMac just ejects my external harddrive part way through. Please help!

Ejects the harddrive?
Of what did your old Mac die?
It sounds to me like you have some file corruption somewhere. Either in the transfer of your library to the external or the external itself is flaky if it keeps ejecting.

Hi, just need to know how to get my music, video, pictures and apps form my iPhone to my new laptop as the old computer, which I used before was stolen. I only have my phone left and if I try to conect it to my new laptop it's trying to delete everything.

Hi, just need to know how to get my music, video, pictures and apps form my iPhone to my new laptop as the old computer, which I used before was stolen. I only have my phone left and if I try to conect it to my new laptop it's trying to delete everything.

I have also noticed all my settings won't stay set, example....I removed the check mark from "third party cookies", the when I close Firefox and reopen the check mark is back, also my tool bar has screwed up....can't reset, been having trouble the up grade.

My old music liburary is no accessible as the laptop is dead but all my music is on my ipad. I have I pad match but it wont copy from my ipad. any ideas on how i can resuce my music libruary?

my old music liburary is not accessible as the laptop is dead so I cannot sync yto the cloud but all my music is on my ipad. I have I pad match but it wont copy from my ipad. any ideas on how i can resuce my music libruary?

See here: https://discussions.apple.com/docs/DOC-3141

TS4062 I've done all of these recommended steps. My problem is that I have a new laptop that I am trying to sync my iPhone (and iPad for that matter) via Wi-Fi but both devices are looking for the old laptop to sync. Any other suggestions?

I've done all of these recommended steps. My problem is that I have a new laptop that I am trying to sync my iPhone (and iPad for that matter) via Wi-Fi but both devices are looking for the old laptop to sync. My iTunes is version 11.0..3.42, iPhone is 6.1.4, and iPad 6.1.3. Any suggestions?

All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.

Trying to install adobe acrobat pro 9 on a new laptop after deactivating it on old laptop. After installation I get Update check for some reason then doesn't let me go any further Anyone know why this is?

OK so I have deactivated and uninstall the version off the old laptop, then reinstalled the version on the new laptop. When you go to open a document it says it wants to do an upgrade check for some reason, anyone know why this is? It will not take the serial number after that and it doesn't show the version we have in the drop down list.

Hi johnb49273320,
What operating system are you running on the new laptop? If it's a current OS, then it may be incompatible with Acrobat 9. Please see https://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-acrobat-family-prod ucts.html.
It could also be that you're trying to install an upgrade, and the installer is looking for the serial number for the previous version (is the previous version listed in the drop-down list?).
Best,
Sara

My old laptop broke so I got a new one. I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it. How do I fix this?

My old laptop broke so I got a new one. I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it. How do I fix this?

There is no serial number for CC Cloud versions. They are authenticated via your Adobe ID.
Sign in to your Cloud account with your Adobe ID and download the software via the Cloud app.

I have a brand new mini mac and a new apple TV. Both have been updated and can see my movies in itunes. I can use Netflix and stream music. I have tried to use my old laptop and it streams video fine. But my new computer only see a spinning circle.

I have a brand new mini mac and a new apple TV. Both have been updated and can see my movies in itunes. I can use Netflix and stream music. I have tried to use my old laptop and it streams video fine. But my new computer only see a spinning circle.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

I purchased a new laptop. I'm trying to find the same version of Acrobat Pro 9.5 I have on my old laptop to install on my new computer. Any help?

I purchased a new laptop. I'm trying to find the same version of Acrobat Pro 9.5 I have on my old laptop to install on my new computer. Any help?

I'm using an iMac with the newest OS X Yosemite. I tried to reinstall Creative Cloud, removed all the programs. But I still get the 'old' 2014 version with the Lionhead, not the Sunglasses (october 2014) with interactive libraries. I use Adobe iPad apps, for instance Adobe Brush, Adobe Shape and Adobe Color and it's so great to have all the things you make with these apps in your Illustrator & Photoshop libraries. Somehow it worked om my laptop, but not om my home computer.

IPhone 4 - tried updating with new software and now it's asking me to plug it to iTunes. The problem is that my laptop is dead. Is there anything I can do now? Thank you for help!

iPhone 4 - tried updating with new software and now it's asking me to plug it to iTunes. The problem is that my laptop is dead. Is there anything I can do now?
I Don't know if I can turn it of or do I just leave it and take it to service?
I'd appreciate some advice!

Same thing happened here ~ tech guy at a local authorized Apple repair store said it had something to do with improper backup from which the restore would be made. Still have a phone that asks to be connected to Itunes but won't do anything else . . . frustrated.

I'm trying to update my very old iPod on my old laptop and it says "Attempting to copy to the disk "Kims iPod" failed. You do not have the privilege to make changes?

I'm trying to update my very old iPod on my old laptop and it says "Attempting to copy to the disk "Kims iPod" failed. You do not have the privilege to make changes. Then another window pops up the ipod 'kims ipod' cannot be synced. you do have the privilage to make changes. Then another saying itunes could not copy "awake (name of track) to the ipod Kims ipdo because an unknown error occured (-61)
What does this mean and how can I fix this? I am operating on a very old mac laptop however it is not the same one that the ipod was set up on ... I have authorised this computer to make changes
Any help would be amazing!

try the steps in this support article.

I need help moving my Photoshop 7 from my old laptop to my new laptop which is running Windows 7 Enterprise. I've tried two routes unsuccessfully. I install the CD, it does not autoplay. I execute Autoplay.exe at the root directory, I am welcomed, I ch

I need help moving my Photoshop 7 from my old laptop to my new laptop which is running Windows 7 Enterprise. I’ve tried two routes unsuccessfully. I install the CD, it does not autoplay. I execute Autoplay.exe at the root directory, I am welcomed, I choose English, I accept the EULA, I get the Install/Explore choices window, with the Install button already selected, I click the Photoshop button, the CD spins, and nothing happens. In the 2nd attempt I execute Setup.exe in the Photoshop directory, and nothing happens at all. I’m never even offered the opportunity to enter my product code. What should I do?

There could is likely a compatibility problem between the old software and the newer operating system.

My old Laptop is dead. Trying

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