My old Mac crashed and I am unable to access the app on new mac

How do I access the creative clouds apps downloaded from my old Mac?

>downloaded from my old Mac?
Mac Migration and Time Machine DO NOT WORK with Cloud program activations due to hidden files
Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is needed
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall

Similar Messages

  • I changed my Apple ID and password, but when I attempt to update Apps I am prompted to enter my Password for my OLD Apple ID, and I am unable to override the Old Apple ID. How to proceed ?

    I changed my Apple ID and password, but when I attempt to update Apps I am prompted to enter my Password for my OLD Apple ID, and I am unable to override the Old Apple ID. How to proceed ?

    Delete everything bought with the old Apple ID and buy it again.
    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

  • I have just sought  to update my lightroom and am now unable to access the develop function and get a note stating that I have reduced functionality what it this about and how do I get my product back

    I have just sought  to update my lightroom and am now unable to access the develop function and get a note stating that I have reduced functionality what it this about and how do I get my product back

    Hi there
    I have version 5.7 and every time I opened it I was told that updates are available and to click on the icon to access these.  Instead it just took me to the
    adobe page with nowhere visible to update.  I then  sought to download lightroom cc and this is when I could not access the 'develop' section due to reduced
    functionality  It was apparent that my photos had been put in cc but no way to access them unless I wanted to subscribe. 
    I have since remedied the problem as  my original lightroom 5.7 icon is still available on the desktop and have gone back to that.  I do feel that this is a bit
    of a rip off and an unnecessary waste of my time though.
    Thank you for your prompt reply by the way.
    Carlo
    Message Received: May 04 2015, 04:52 PM
    From: "dj_paige" <[email protected]>
    To: "Carlo Bragagnolo" <[email protected]>
    Cc:
    Subject:  I have just sought  to update my lightroom and am now unable to access the develop function and get a note stating that I have
    reduced functionality what it this about and how do I get my product back
    dj_paige  created the discussion
    "I have just sought  to update my lightroom and am now unable to access the develop function and get a note stating that I have reduced functionality what it
    this about and how do I get my product back"
    To view the discussion, visit: https://forums.adobe.com/message/7510559#7510559
    >

  • I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

    I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • My iphone froze last nite and i was unable to exit the app i was on, it then switched the screen off as if it was not in use, now i am unable to open my iphone or switch it off, calls are still comin thro as phone is vibrating but im unable to answer

    my iphone froze last nite and i was unable to exit the app i was on, it then switched the screen off as if it was not in use, now i am unable to open my iphone or switch it off, calls are still comin thro as phone is vibrating but im unable to answer as cant activate the screen?????
    pls help

    See Here for  >  Frozen or unresponsive iPhone
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430
    More Info here...
    https://discussions.apple.com/message/19521062

  • HT204003 I put my Walgreens reward card in passbook and now whenever I open the passbook app, the Walgreens card is on the screen and I am unable to access the passbook App Store

    I put my Walgreens reward card in passbook and now whenever I open the passbook app, the Walgreens card is on the screen and I am unable to access the passbook App Store

    You can also get back to the list of apps via http://itunes.com/passbookapps.  Hope that helps.

  • HT3843 I install the Genius for Apps and I can no longer access the Apps Store on my I phone

    I installed the Genius for Apps on my new IPhone 5 and I can no longer access the App Store and when I tap App Store I just get a white screen with the heading Genius for Apps with a white screen and no active keys.

    You can not merge accounts.
    Apps are tied to the Apple ID used to download them, you can not transfer them.

  • HT203167 I purchased a new computor, because my old computor crashed and burned. when I resumed iTunes I used a new username and password. How do I retrieve my music libraries from my old iTunes account

    Old computor crashed and burned. purchase new lenovo lap top with windows 7. got new itunes account. with new usename and password. how do I retrieve my old music libraries from my old itunes account.

    Why did you start a new itunes account?  This will just cause problems.
    Your library will only be where you put it.
    It has alwasys been very basic to always maintain a backup copy of your computer for this very occasion.
    If for some reason you have failed to maintain a backup, not good at all, then you can redownload some itunes purchases in some countries:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I just detatched a first generation I pad from an old Apple ID and am now unable to add the device to my current ID.  What ight the problem be

    I just detatched a first generation I pad from and old Apple ID and an now unable to add this ipad to my account and of course I cannot download my updates

    In iTunes on your computer, select the Purchased section under STORE in the left column. Click on the first track and choose "Get Info" from the "File" menu.
    In the "Summary" tab you'll see details of the purchaser of the track. Click Next to go through all your purchased music one by one until you find the ones you need to get rid of.
    Unfortunately, there are no smart playlist rules that can filter tracks by the purchaser that I know of.

  • My old laptop crashed and i want to re-establish my iPhone with new laptop including saving all info on phone

    My old laptop crashed and I want to re-establish my iPhone with a new laptop. I had no chance for backing up just before the crash, so I need some other way of transfering ALL files, contacts, calendars, photos, etc simply. Can I transfer any data out of my old laptop HDD ? The iTunes on the new laptop doesn't like the idea of me using it for the old phone either !!

    If the hard drive in your old laptop still works you could put it in an external enclosure in order to copy your entire iTunes folder to your new laptop.  If that isn't possible, the first thing you would need to do is copy any music you didn't purchase from iTunes from your phone to your iTunes library on you new laptop using 3rd party software such as Touch Copy.  This can't be accomplished with iTunes (iTunes will only transfer purchased music from your phone).  You would also need to do the same thing with any Photo Library pictures on your phone that were synced from your old computer.  These can't be transfered with iTunes either.  Once you've done this, carefully follow the steps in wjosten's post here in order to sync your phone to your new laptop without losing data: https://discussions.apple.com/message/13356770#13356770.  (For Windows, substitue Outlook for Address Book/iCal in step 2.)

  • My screen is crack at the bottom and I am unable to access the numbers key to enter the numbers in my log in password for my apps

    my screen is cracked at the bottom and I am unable to press the number key to access te numbers I need to log into my apps. HELP.  Thanks.

    Hi,
    Turn it round.
    Can you access it Landscape ? or even 180 degrees round ?
    Or are you talking about Unlocking the iPhone for use ?
    8:57 pm      Monday; February 24, 2014
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    Message was edited by: Ralph Johns (UK)

  • I am unable to access the app store and certain websites on my ipod touch. I already tried restoring nothing changed. Also it is post ios 6. Can anyone help?

    Not sure what happened but after I downloaded iOS 6 to my iPod touch 4th gen i was unable to use the app store and go on certain websites like yahoo.com, cracked.com and other websites I ussually visit. On top of that the yahoo weather app does not update and always says it fails. I just restored my ipos and nothing changed. Does anyone have an idea of whats going on here?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I have been using pse11 on wondows vista and it has certainly started freezing on starting and I am unable to access the organizer, the editor is ok. Have removed and reinstalled but is the same have changed the files as suggested. Have been unable to ope

    I am using pse 11 0n windows vista for years and it has suddenly started freezing on starting, I am now unable to access the organizer it freezes on the blue screen, the editor can be opened. Have removed and reinstalled but is still occurring. Have changed the files as suggested, am unable to open as administrator

    'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • My old iPhone crashed and i went to apple today to get a new one. The new one they gave me wont connect to my iTunes and activate. It gives me a message on iTunes that says "We're sorry, we are unable to continue with your activation at this time." help.

    It wont let me do anything on the phone except make emergency calls and it has a message saying "restore needed. iphone cannot make or recieve calls. restore from iTunes." The tech people i called and verizon didnt know what to do. i'm very confused. i restarted the phone, restarted my computer, updated my itunes and everything and nothing has worked.

    Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
    Two things come into my mind:
    1) Your iTunes can't access the internet.
    2) Apples activation servers are down.
    That's just my cents, maybe anyone else has an idea.

  • TS2972 My old computer crashed and I am trying to access my account on a different computer in my house.  I have credit on an old Itune card that was redeem  to the old computer of $14.00 and need to know how to get it

    I am trying to access my account that was on an old computer of mine, but crashed.  I have a balance on the old account, from an Itune card that I no longer have.
    How do I access from this new computer

    On itunes open the store tab and click manage accout, once your in there should be a settings tab called devices, remove the old computer and then try to authorize yours under the store tab in itunes.

Maybe you are looking for