My old PC died before I could deauthorize it

My laptop died before I could deauthorize it an allow me to sync to the new PC. Now I have all my apps and music, etc. on the iPad but it won't let me sync onto the new laptop because I'm "still sharing" with the old (now dead) laptop. Is there a way to deauthorize the old laptop without it being on?

Open itunes on an authorized machine, go to the iTunes store, click your Apple ID in the top right corner, choose Account, enter password, choose "Deauthorize all" on the right hand side. You can only do this once per year.
However, machine authorization has nothing to do with device synchronization. The problem can be solved by copying all iTunes library files from your old machine over to the new one. If you can't do this, then you need to start from scratch and tell iTunes to set up a new sync relationship with your new computer, effectively deleting all synchronized content (music, tv shows, movies, etc..)

Similar Messages

  • Old computer died before I could deauthorize- help!

    I had iTunes set up on a Windows XP system. I had recently bought materials that I had not backed up to a cd, and I have about 15 bucks left on a gift card. My computer died.
    I bought a Windows Vista system, and now I see that I had to set up a transfer of purchases and deauthorize my old computer... how can I do that when it's dead???
    Am I totally out of luck here? What can I do to save all of my purchased music? If I have to reload all of my CD's, that's fine by me. I just want my 90 some purchased songs and I want what's left of the gift card.

    You can't deauthorise a 'dead' installation on it's own, however you can authorise your new computer without deauthotising the old one. Also once you reach the limit of 5 authorisations, you have the option once a year to deauthorise them all in one go which will eventaully take care of the "lost" authorisation: About iTunes Music Store Authorisation and Deauthorisation

  • HT1727 My old computer died before i could put my new itunes purchases on it. Is there anyway to get them to my new computer? The hard drive somehow fried and is of no use.

    I had just purchased like $30 worth of new songs and my old computer. two days later it died on me before i could upload them onto my ipod touch. i tired to get geek squad at best buy to transfer all of my music from my old computer to the new one but they said it could not be done since i somehow fried the hard drive. so i was wondering if there is anyway to get at least my newly purchased songs back? i got my old purchased songs off of the ipod i just want the new ones.

    It has always been very basic to always maintain a backup copy of your comptuer for this very reason.
    Use your backup copy to put everything back.
    If for some reason you have failed to maintain a backup, not good, then you can redownload some itunes purchases in some countries:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • We have three computers in the house--2 crashed before I could deauthorize home sharing.  Now, with my new MacAir, the total computers in our household is 3 but home sharing will not allow me to add the other device.

    We have three computers in the house (iMac, MacAir and the new MacAir I just received) in addition to 2 iPhones and 2 iPads.  2 Macbook Pros are no longer in use (both crashed before home sharing could be deauthorized) but now I have reached my maximum device allowance (5), even though only 2 computers are currently active.  How can I reset the authorized computer numbers?

    You can de-authorize individual computers, but only by using those computers. Otherwise you can "deauthorize all" from your iTunes account.
    Open iTunes on a computer
    From the Store menu, select "View my Account..."
    Sign in with your Apple ID and password.
    Under "Computer Authorizations" select "Deauthorize All".
    Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "deauthorize all" your authorized computers, authorize each one as required.

  • PC died before I could deactivate

    PC just died. Will replace ASAP. How can I reinstall photoshop CC and Lightroom on the new computer not being able to deactivate them from the dead computer?

    just install and activate.  if you're exceeding your 2 activations you will be prompted to deactivate your other 2 activations.

  • My old computer crashed before I could deauthorise it.

    I had an iMac G5 that totally crashed without the itunes being deauthorised before I sold it to an enthusiast. It still wasn't working when I sold it.
    How do I deathorise that computer?
    blessed be
    Samantha

    You don't until you have reached the max of 5 authorized computers.
    http://support.apple.com/kb/HT1420

  • My old computer crashed before I could de-install cloud - how do I get it on my new computer?

    I got Creative Cloud through my school last semester. Just a month ago, my computer crashed and I had to have my hard drive replaced, losing my entire creative cloud. I got a new computer and tried to reinstall cloud but when I put in my depemption it says that its already been redeemed. Which, I would expect, since I was never able to deactivate cloud on my last harddrive.
    How do I go about getting the programs onto my computer now?

    You simply sign in with your Adobe ID in CC app. There is no need to run the redemption procedure just for a reinstall. If you need to reset activations, contact support by web chat.
    Mylenium

  • Computer died before I could deactivate.

    How do I deactivate on a dead computer so I can load it to the new one? 

    Call support to reset activations.
    Mylenium

  • How can i transfer my Ipad Library and Apps to a new laptop - my old one died

    How can i transfer my Ipad Library and Apps to a new laptop - my old laptop died before i could backup my library to an external hardrive

    You will need to do this via iTunes to start with as you need to copy your iTunes files to the new computer.
    If you have everything on your iPad you can select "transfer purchases..." when plugging your iPad into your new computer and in iTunes (right/ctrl click the iPad icon) after telling iTunes to not sync this iPad.
    Once the items are in the new iTunes then when it asks if you wish to sync to this new iTunes your items will be copied to the iPad again.
    However if you do not have all iTunes items on your iPad, then you will need to follow the instructions on to move iTunes first, then deal with your iPad.
    Transfering your iTunes to a new computer:
    http://support.apple.com/kb/HT4527?viewlocale=en_US&locale=en_US

  • Old computer died, need iPod music on new laptop

    My old computer died before I could make files and transfer library. How do I get my music from my iPod to my new laptop? I need help!!

    Hello kris10new,
    And welcome to Apple Discussions!
    There are several ways you can pull the music off your iPod and onto iTunes. The first link after the Apple support document below provides step-by-step instructions for the direct method if you have a PC as well as a few third party applications (for both the Mac and PC) if you choose to go that route instead. You can also do a simple Google search for "copy music from iPod to computer" and you should receive a number of sites that can help you out.
    Just make sure that when you have your iPod plugged into your computer, that you don't hit "Erase and Sync" before completing the task of copying your music over.
    Also, if you have any purchased music, you will probably have to re-authorize your computer by heading to the Store drop down menu and choosing "Authorize computer."
    [5 Ways to Copy Music OFF your iPod and onto iTunes|http://www.metaphoriclabs.com/articles/5-ways-to-copy-music-off-your-ipo d-windows-mac-os-x>
    Here are a few more helpful sites.
    [Copying Content from your iPod to your Computer - The Definitive Guide|http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipo d-to-computer]
    Or
    [How to copy songs your iPod to your PC|http://lifehacker.com/software/ipod/how-to-copy-songs-from-your-ipod-to-your -pc-105256.php]
    Hope this helps.
    B-rock

  • Sir, I have lost my iphone4 yesterday. Before my warranty expires I bought a new piece in exchange with old one die to so software prob. I have imei number of my old phone but didn't remember new ones.How could I retrieve IMEI no. of my new one to traceit

    sir, I have lost my iphone4 yesterday. Before my warranty expires I bought a new piece in exchange with old one die to so software prob. I have imei number of my old phone but didn't remember new ones.How could I retrieve IMEI no. of my new one to trace it.

    You can't use the IMEI number for tracking it, you can only potentially do that if you had Find My iPhone enabled on it - if you did then you can try locating it via http://icloud.com or the Find My iPhone app on another iOS device.
    For the IMEI number, do you have you got the phone's box or have a backup of the phone on your computer's iTunes : http://support.apple.com/kb/HT4061 ?
    If it was stolen then you should report it to the police. You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.

  • Old computer died and I am trying to install Illustrator CS5 on new computer. Last version I had before CS5 was/is Illustrator 10, which has been installed in new computer. CS5 install says I need CS2,3, or 4 before installing 5, but old computer went dir

    Old computer died and I am trying to install Illustrator CS5 on new computer.
    Last version I had before CS5 was/is Illustrator 10,which has been installed on new computer.
    CS5 install says I need CS2,3 or 4 before installing 5, but old computer went directly from 10 to CS5.
    How can I repeat this 10 to CS5 install?

    It does not seem likely that CS6 was upgraded from version 10.  You might want to check your purchase history in your Adobe account to see if there is some missing link in the chain of purchases you made.
    You can always try contacting Adobe support thru chat to see if they can find information or otherwise assist you in this matter.
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • HT201471 I have an iPad 3 model A1416 16GB.  It is about 1 1/2 years old. When I opened it today the pad for my password came up and then before I could put in my password the screen went black and now I can not get it to work at all.  What should I do?

    I have an iPad 3 model A1416 16GB.  It is about 1 1/2 years old.  When I opened it today the screen for my password came up and then before I could enter it the screen went blank. I can not get it to do anything now. It had about 24% of charge left. I plugged it into the charger and still nothing. What do I do?  How do I get it to work?

    Try the following:
    1. Reset
    Hold the Sleep and Home button down until you see the Apple logo
    2. Restore:
    http://support.apple.com/kb/HT1414
    3. Recovery:
    http://support.apple.com/kb/HT1808

  • Computer died & had to be restored before I could sync new iTune purchases

    I made several purchases through iTunes store and before I could sync to iPod my computer died. With new computer, I can ee past purchases on activity but how can I get them to iPod without having to purchase again?

    If you didn't make a back-up of your purchases to restore from then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
    "Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
    You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service
    You might also want to check out this page for future reference: How to back up your media in iTunes

  • Old computer was wiped clean before CS6 could be deactivated. New computer and CS6 require  serial number/activation code that I don't have recorded.

    Old computer was wiped clean before CS6 could be deactivated. New computer/ CS6 require serial number/activation code that I don't have recorded.
    How do I proceed?

    Sign in to your Adobe account online and see if your serial number is available via the My products section.  If you regstered your software then it should be available there.
    Your only other hope beyond that would be to contact Adobe Support thru chat and see if they can help you.  Also ask them to reset your activations so that the lost installation is essentially deactivated.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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