My old purchased songs were gone

I purchased many songs in the past and I just recently brought new songs for my ipod but when I tried to sync them to my ipod my old songs were gone...

iTunes: Finding lost media and downloads and/or post in the iTunes for Windows forums.

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HT203167 I had to reinstall my whole computer because of a virus, but how do i get all my old purchased songs back into my ituns? (i still use the same account)

I had to reinstall my whole computer because of a virus, but how do i get all my old purchased songs back into my ituns? (i still use the same account).
Thank you for helping.

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

HT3209 i want to get old purchased songs and albums back onto my ipod. havent been connected in very long time. now old purchases have this cloud thing on them and i dont know how to access them. someone please help!

i want to get old purchased songs and albums back onto my ipod. havent been connected in a couple years. old purchases have a cloud on them and wont let me access them. someone please help!

I have tried that as well. The purchased songs are not in my playlists and they are still there. I manually deleted them on the phone but the sync puts them right back on there.
I only sync playlists and they aren't on there.

Philips mp3 go gear raga wont convert drm protected old purchased songs, goin crazy please help!

as the long title states, my old (waaaay old purchased songs) tunes wont convert from the drm protected state to get into my new mp3 player. My new purchases synch no problem.
I have downloaded drivers,updates, addons etc from phillips with no luck.
The apple itunes site is confusing as **** for support questions.
Any help would be greatly appreciated, thanks all.

Thank you for the response. I did indeed find the Itunes plus feature and when I clicked that it brought up an option to purchase drm free versions of an entire album of movie sound track songs that my ex had bought 6 years ago but I had no option to purchase drm free versions of the single track purchases that I had made years ago.
So instead of a bunch of great Pere Ubu, Suicide, and Killing joke tracks I wound up with drm free versions of Loyd Weber tracks.... I purchased the darn movie album hoping that maybe it would somehow apply to all my old songs but it did not.
My guess is that perhaps old songs purchased individually are not eligible for the plus service?
All I know is that now when I click on the itunes plus option it says I have no eligible Itunes plus songs available. Key word being eligible Im guessing, so 40 songs sit unusable.
I am going to hit up their customer service email thingee but I dont see having a happy ending.
Thanks for the response anyway.

Old Purchased Songs?????

Hi, I got a new computer and now I dont have my old purchased songs that I got ages ago, How do I get them back on my new computer.
Thanks

If you didn't make a back-up of your purchases to restore from then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service
If you have an iPod that still has the purchases on it the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
You might also want to check out this page for future reference: How to back up your media in iTunes

I just got my computer (Windows XP) fixed and my songs were gone on my ipod

I just got my computer (Windows XP) fixed and my songs were gone on my ipod. I had about 100 songs on my ITUNES and now i have none, and when i plugged my ipod in all the songs were gone too. This might sound complicated, but please answer if you can!

So, did you connect the iPod to an empty iTunes library?
If so, the chances are you allowed it to sync with this empty iTunes and so deleted the songs from your iPod.
If you did and you have no back up of the songs anyplace else, then they're gone.

I've lost my iPod so bought a new one and now I can't transfer my old purchased songs

I've purchased my new iPod and it won't let me move my old purchased songs from my iTunes to my new iPod. Is there anyway of getting around this or will I have to repurchase them? Thank you

If when you connect the iPod to your computer iTunes does not see the iPod then to get data off the iPod you need to go to a Data Recovery company. Not cheap.
However,
- If they are in an iPod backup (those in the iPod's Saved Photos/Camera Roll album are) then restore from that backup. See the restore topic of:
iOS: How to back up
- If they are in the iTunes backup then get them from the backup by:
Recover iPhone, iPad or iPod photos from backups with Picturescue
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer

I change my itunes account from UK to China as I goes back to China, how can I download my old purchased song in UK account?

Hi,
I used to live in UK and purchased many songs from Itune. Now I am moving back to China and bought a new device.
After I change my itune acc to China, I cant access my old purchase. Can you give me some advice on how to download the old songs?

You need to change back to UK account. All purchases are forever tied to the Apple ID that was used.
Settings > iTunes & App Stores > Apple ID: > sign out and sign in your UK Apple ID

My Ipod touch powered off on its own, when I turned back on, my 4000 songs were gone. Why?

Hi. Today I was preparing to use my Ipod Touch when all on it's own, it powered off. When I restarted it, it came back on and I noticed that some of the setting's(date & time) were no longer as they had been when I previously set them. Other settings were not changed and they were as I had set them. The worst thing of all that was changed was 4000 of my songs were not on the device. I do not know what happened to them. Can some one help me with answers for the device powering off on it's own, having to redo some setting's, while other settings were fine, and last but not least, 4000 of my songs were no longer on the device.
Please help me and I thank you in advance.
Bryan

I think that unless someone professional knows how to do a recovery, I may be screwed. Unfortunately, I did not have any connection with Itunes. I bought the IPod Touch from a local seller. I bought the unit mostly because of the 4000 songs that were on it.(yes I sat with the unit for a hour or so jumping from one song to another. I felt even better about the purchase due to the seller having the same likes with regards to music. When the lost songs first occurred, I immediately started wondering if the seller had tricked me some how. I may never know. Hey I have one more question. When a IPod has 4000 songs on it then that means a large portion of the original GB has been used correct? My capacity was 29.6 GBs with only 2.3 GBs left in availability. So if the songs took up the 29GBs and then the songs are deleted or lost, don't it mean that the 29.6GBs goes back to Availability?

HT201272 Bot able to retrieve old purchased song

I bought an album but there is this one song that iTunes keeps saying the location cannot be found. I already folloed the steps to retrieve it from old purchases but it does not work.

Read the article you linked.

Computer crashed, ipod synced to new computer, purchased songs are gone.

My computer crashed. I used EphPod to download my ipod mini onto the new computer. It looked like all the songs were transfered so when I went to resync it in Itunes, I clicked "erase and resync". Then a window popped up saying that some songs wouldn't be transfered because the computer was authorized to play them. I clicked resync anyway since I have no way to deauthorize the computer that crashed. I thought EphPod had downloaded the purchased songs. It didn't. Is there any way I can retreve my purchased songs? Are they stored in my Itunes account or something?
Thank you for your help.

The policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service

My iTunes got deleted off my computer before I had updated my iPhone!! When I downloaded it again all my app purchases and songs were gone!!! Is there anyway apple can help get them back and who can I contact???

My iTunes got deleted off my computer before I had updated my iPhone. When I reinstalled it everything was gone! I lost all my itune purchased apps and songs!! Is there anyway apple can help me get them back??? And who can I contact?? Please help I really need my music back!!

It has always beenv ery basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to put everything back.
If you have failed to backup, then you can redownload some content. Open itunes store, click Purchased, under Quick Links

TS1474 I have just tried to sync my iphone with my computer. All my purchased songs were replaced with what was on my computer which was nothing. How can i get them back onto my phone or computer?

Hi, I have just tried to sync my iphone with my computer. I must have clicked the wrong thing, now all the songs i purchased through my phone from itunes were replaced with the itunes that was on my computer, which is nothing. Any ideas on how can i get them back onto my phone or computer? I can see them in the itunes store under purchases, but there are no options for me to download them again.

Hi J8on,
Thanks for visiting Apple Support Communities.
You can find the steps to download past iTunes purchases to your computer or iPhone in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Regards,
Jeremy

How to remove fairplay from old purchased songs?

Hello there!!
As you know Apple removed DRM (Fairplay) from their songs some years ago. Is there anyway to remove Fairplay from songs bought before Apple removed the DRM? Or is possible to re-purchase without any kind of cost this old songs without Fairplay?
Kind regards!!!

First of all, thank you for taking the time to answer my inquire.
I was wondering that, but i supposed that Apple could has a procedure to manage this kind of situations taking in consideration that they removed the DRM only months after i purchased those songs.
Cheers!

HT1918 Put in my iTunes card. Bought 3 songs now I can't find them on my iPad. Only find my old purchased song no new ones?

Put in my iTunes card. Bought 3 songs now I can't find them on my iPad. They are not with all my old songs I bought?

Hello Mchvaughan,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4919
To unhide your purchases
Open iTunes on your Mac or PC.
If you're not already signed in, choose Store > Sign in.
Choose Store > View My Account. (You may be asked to enter your password again).
On your Account Information summary, scroll down to the "iTunes in the Cloud" section and click Manage.
Choose a content type by clicking Music, TV shows, Apps, or Books from the top.
Click the Unhide button next to the item you would like to restore.
If they are not hidden they may have been purchased on a different apple id.
Best of luck,
Mario

My old purchased songs were gone

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