My older 2011 iPad is stuck on the apple log screen.
I can push the home and power button and it will shut off, but when I turn back on it stays stuck on the Apple logo. I can hook to iTunes and it is recognized, but it tells me that I need to unlock the iPad first, which I can't do since I can't get past the logo screen.
Hello, Shanick67.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.
Similar Messages
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my iPad has been stuck on the apple log for almost 10 hrs after trying to update to ios 8, how can this be fixed?
Try reset iPad and continue with update.
Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
Note: Data will not be affected. -
my iPad has been stuck on the apple loge for almost 10 hrs after trying to update, how can this be fixed?
You may have to restore your iPad using Recovery mode, but try a reset first. Hold down on the sleep and home buttons at the same time until the Apple logo appears on the screen. Let go of the buttons when you see the logo. This takes about 10-15 seconds.
IF the update will not complete or you see the connect to iTunes message on the screen, you have to restore your iPad.
If you can't update or restore your iOS device -
My ipad is stuck on the apple icon and wont turn on..what do i do???
my ipad is stuck on the apple icon before you turn it on......and it wont turn on.
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode. -
My iPad is stuck with the apple logo!!! Please help me
My iPad is stuck with the apple logo. it just shut off, and I turned it on, and the apple logo won't go away. sometimes the screen goes black, and then the apple logo shows back up. Help!!!!!!
Have you tried rebooting your iPad?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that does not work, you can try restoring your iPad iOS Software.
iTunes: Restoring iOS software - Support - Apple
Make sure that you read the article all the way through and pay attention to the last part that talks about using recovery mode. -
Stuck on the apple logo screen.
No one seems to have the problems I'm having with my ipod. I have the 16GB silver 4G nano, and it was working fine one day while I was at work, then it slipped out of my boss's hand and fell less than a foot, but it worked fine when i checked it. But a few hours later that night, I tried to plug it into my docker and it reset itself, getting stuck on the Apple Logo screen. I tried the 5 r's a billion times, and each time it resets it gets stuck again. I've let it die, and tried to replug it in. It'll show the 'connect to power' screen, but when i plug it in it just gets stuck again. My itunes doesn't even recognize the software, even though I always download the newest versions on itunes.
Is there something I can do? I really don't want to send it in to Apple because A. I don't know how much it costs to do that, and B. It takes forever and a day for them to return it to me.
I've had my ipod since November '08 to May '09 and this has never happened before. Should I replace it, or am I doomed to send it in to Apple?Try force your iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
my iPod will not turn on when I charge it or restart it it just gets stuck on the apple icon screen what do I do to fix it
Hello crimsonflare,
Try this first:
Apple - Support - iPod Troubleshooting Assistant
If that does not work, use this:
Putting iPod into Disk Mode
and try to restore you ipod.
Hope this helps.
~Julian -
TS1365 My Macbook air turns on but is stuck on the apple icon screen
Mu Macbook air powers up and it gets stuck on the Apple Icon screen and will not go any farther. Any suggestions?
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
Reinstall OS X
http://support.apple.com/kb/PH10763?viewlocale=en_US
Additional Steps
http://support.apple.com/kb/PH10929 -
My Ipod is stuck on the Apple Logo Screen
For some reason, every time I update my Ipod touch it has restarting issues. I got it late December early January, so it's still new. The first time I updated it, it told me I needed to connect to Itunes and that it was in recovery mode and long story short I had to sync it from a computer that was not my own and it took two days for me to get it back up and running. This time, it's stuck on the apple logo screen. I tried turning it off by holding the lock and home button, but it just turned right back on. So then I was hoping that I could plug it into the computer and start it on recovery mode, but it doesn't even show up as being plugged into my computer. So now i'm lost at what to do.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my iphone 4 regularly gets stuck on the apple logo screen and stays there until it runs out of battery, and even during charging. what can i do? I have restored it, still it gets stuck on apple logo, anyone pls help.
Jai141 wrote:
... and im not sure as i brought the phone of someone else.. i will have to ask them
Good Luck.
Jai141 wrote:
Thanks
You're Welcome. -
i have a ipod nano 4G, and to sync my music, i have to put my ipod in disk mode. but when i try to turn it on regularly, it gets stuck on the apple logo screen. any idea how to keep it from getting stuck?
Did you also check under Albums? All Songs?
iPod Nano 5th Gen. User Manual -
My ipod touch is stuck on the apple logo screen and I cant seem to get it to do anything
My ipod is stuck on the apple logo screen and I cant get it to do anything
Here are Apple's step by step instructions for troubleshooting. At the end of this article it will tell you how to restore the device if nothing else works for you.
http://www.apple.com/support/ipodtouch/assistant/ipodtouch/ -
While I was updating to the new software for my iphone 4s, my wifi gave out and the update was unable to completely download. From then on, my iphone has been stuck at the apple logo screen. I have tried restarting it and plugging it in to my mac, but no luck. Any suggestions?
Did you try to connect in recovery mode to restore? iPhone and iPod touch: Unable to restore
Did you check the security software settings, to make sure iTuens can contact Apple during the process of restoring? iTunes for Windows: Troubleshooting security software issues -
IPhone 3G stuck at the Apple logo screen; will not boot!, continued
This thread is a continuation of
[iPhone 3G stuck at the Apple logo screen; will not boot!|http://discussions.apple.com/thread.jspa?threadID=1600894],
which has been locked.
The thread was too long and some browsers were timing out.
The above link goes back to the original thread.
Thank you.
Apple Discussions HostsAdd me to the list of people furious with Apple about this problem...
...I have just got back from a 2 week holiday in Spain, and on day 3 of the holiday my iPhone rebooted itself and stuck at the Apple logo.
What's more annoying, I'd purchased a data abroad plan from o2 for £50 and hardly used it because I couldn't use my iPhone because it was stuck on the **** Apple logo. o2 will not refund the plan I purchased because I had started to use it (about 2.3MB to be precise).
Good job my girlfriend had her trusty Sony Ericsson phone because at least it WORKS as a phone, unlike this **** iPhone 3G which only has one use - as an expensive paperweight.
Come on Apple, at least admit there is a problem and show your loyal customers that you are actually aware there is a serious problem that is causing your iPhones to become utterly useless.
I'm seriously thinking of gettting rid of this iPhone and getting a cheap no frills phone - at least I can use it to make calls. -
My MacBook Pro fell and now when I turn it on its stuck at the apple logo screen with a loading circle underneath it. What can I do to get passed this?
Sounds like something internal was damaged in the fall, probably the disk drive. Take to Apple and ask them to fix it.
Allan
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