My on/off button and volume buttons stopped working.

For no apparent reason, the on/off button and volume buttons stopped working. iPod touch 4th gen with 4.3.3 installed.

You can try a couple of things.
First a hard reboot: hold the sleep/wake and home button down until the unit shuts off and boots back up to the Apple screen.
Second restore the device py plugging it into iTunes and under the device summary screen click restore. You want to restore from backup to make sure all your info is synced back to the iPod at the end. Depending on how much stuff is on there this can take a while.
Thrid, take it to the Apple Store and have a Genius look at it. Depending you how bussy your local Apple store is you probably want to make a reservation first.

Similar Messages

  • My sleep button and volume button stop working. what shall i do?

    my sleep button and volume button stop working. what shall i do?

    Try to restore "as new ipod" without using the latest backup, in case it contains corrupt data causing your problem. How to back up your data and set up as a new device

  • Shut off button and volume button wont work on ipod touch. How do I fix this?

    The on/off button and volume button won't work on my ipod touch!

    You can try the standard fixes to rule out a software problem:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod
    If you still have the problem that points to a hardware problem. Apple will exchange your iPod for a refurbished one for this price.
    Or you can turn on the Assistive Touch Accessibility feature. See chapter 30 of the Users Guide
    iPod touch User Guide (For iOS 5.0 Software)

  • Sleep/wake button and volume buttons aren't working..

    iPhone 3GS.. The sleep/wake button and volume buttons aren't working.. Can't shut my phone off, can't put it in sleep mode, can't higher or lower volume or can't put phone on vibrate. Does anyone know how to fix this? It just stop working out of the blue.. I tried to reset my phone to network setting but that doesn't do anything for my problem and I am not able to restart phone by hold sleep/wake button and home button.. I am at a lost and don't know what to do!! Please help!! Thank you

    Try the standard fixes to rule out a software problem:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod
    if still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.
    You can also turn on Assistive Touch in Settings>General>Accessibility to add those buttons to the iPods screen.

  • HT201412 my ipod 4G power button and volume button not working after updated to ios6. i also experience wifi issue. so deppresing!

    my ipod 4G power button and volume button not working after updated to ios6.
    i also experience wifi issue. my ipod can't detect any wifi signal.
    so deppresing!
    what should i do?
    i can't put my ipod to sleep, can't adjust volume, can't shut off.
    should i update to ios 6.1?
    HELP

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    When iOS 6.1 comes out I would update.

  • My 32GB 4G itouch's lock button AND volume button won't work.

    I got my 4G 32GB on Christmas and about two weeks later the lock button and volume button just stopped working. My hands weren't even wet. How do I fix it and how can I restart it without the lock button?

    You may need to make a trip to an Apple Store or other authorized place to have it repaired, assuming it's a hardware issue. If it's a software issue, you can try going to Settings > General > Reset > Erase All Content and Settings. This will force the iPod to reboot and restore it to factory settings, but you will be able to get your data back from a backup. If it is a hardware issue, then it's time for a trip to the store.

  • I forgot my ipod password and i didnt use it for along time so it wont even connect to itunes plus it fell in the toilet so my home button and volume button doesnt work what do i do?

    I forgot my ipod password and i didnt use it for along time so it wont even connect to itunes plus it fell in the toilet so my home button and volume button doesnt work what do i do?

    Place the iOS device in recovery mode using this program
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    http://jaxov.com/2010/05/recboot-iphone-recovery-mode/and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    Enter DFU mode without home button or Power Button | technoNix
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My power button and volume keys dont work!!!!!

    HELP!!!!!
    My power button and volume keys don't work so I can't restart my iPod touch 4g and whenever I try to reboot it a voice control thing comes up

    Make an appointment at the genius bar or call Apple to arrange for repair/replace.

  • The hold button and volume buttons have stopped working on my iTouch 4. How can I fix it?

    I've only had it for about 6 months. It's never been dropped or abused in any way. All of the sudden, the buttons just stopped working. How can I fix it? Please help!!

    The issue with the battery is a problem.  The last battery I purchased was at the end of September, so it is NOT old.  I would think that a battery would last longer than 6 months, considering the original one lasted up until that point.  Granted it would not hold as much of a charge, but it still worked at least.  So, at this point, I would think it would be a problem with the laptop and not the battery.  I have asked a few friends of mine, who are IT professionals and they said that it is probably an issue with the internal power supply.  I've also tried replacing the AC adapter and that did not work either.  As you said, you get what you pay for.  Since I paid a good price for this laptop I would think it would last longer than it has.  The other 2 I have do not have this issue.  The DV5215us is on it's second battery, which is reasonable, and it does not have this charging problem.  The tx1115nr also does not have this problem and is still on its original battery.  One would think that since the earlier generations of product would have more problems than the latter, but I guess that is not the case.
    Like I stated eariler I am rough on my laptops and I should probably look at ones that are built more rigid.

  • Sleep button and volume buttons not working

    Just got an Ipod Touch(4th Generation) for Christmas. It seemed to have been working fine, Untill the sleep button and the volume buttons stopped working. They came back on after and hour or so, And several times in the past few days this has happened. Yesterday though, They cut off again and haven't worked at all since. Anyone know how I could fix this without sending it in to Apple? Any answers are strongly appreciated

    Sounds like a short; however, you can try restoring and updating from within iTunes.
    Restoring iPod to factory settings

  • HT4085 My power button and volume won't work any advice

    My Ipad2 got trouble when power button won't work and volume increase didn't work either, any advice to repair it

    Try closing all Apps
    1. Double tap the home button to bring up the multi-tasking view
    2. Swipe up on the screenshot of the app you want to exit.
    3. The app will fly off the screen

  • Win 8.1 Start button and Charms randomly stops working BUG (workaround)

    To anyone experiencing this, it is a bug in Win 8.1 which I can replicate at will.
    Reinstalling your system as suggested by MS engineers will not fix this.
    To force the bug to appear:
    1. Grab a desktop Icon (recycle bin, any shortcut) and move this up to the top left hand corner without letting go of the mouse button. Drop shortcut anywhere on desktop. Without an Icon the mouse pointer would initiate the recent apps.
    2. To check that the first step has worked, try and invoke charms by moving mouse to top right hand corner.  If Charms do not appear then the bug has been triggered.
    3. Now move mouse over start button (no click), move away then back again. Now the start button is locked.  If you unlock the taskbar you can move it to any other position (top, left or right) and the start button works.  Move taskbar back to the
    bottom and the start button still does not work.  Only way to get it working again is to restart window explorer in task manager.
    To avoid this happening all you need to do is disable recent apps corner.
    1. Right click desktop.
    2. Click Taskbar and Navigation
    3. Click Navigation tab in the properties window
    4. Uncheck "When I click the upper-left corner, switch between my recent tabs."
    Now the bug cannot be triggered as above to make the start button stop working. You have to remove this feature which is pretty hopeless on a desktop anyway.  Its better than restarting Window explorer every time.
    I can replicate this on any desktop or laptop, fresh install or old. Not sure about any touch screen machines. I can also trigger this in VMPlayer\Virtual Box and the Modern IE VM images that MS provide.
    Now the MS engineers can replicate this on their machines, and maybe if we are lucky they will FIX it!!!!
    MS please acknowledge that this is a bug.
    Maybe the issue is due to the windows button not being redrawn on the screen once triggered as it still works when taskbar is moved (graphic card drivers). Could not find anything use full in the system logs.
    Just noticed also that the charms also breaks if you drag an Icon up to the right hand corner. Once triggered Charms stops working, start button is not affected with the above work around configured.
    MS please read this and reply.

    suspect it is local to your environment.
    Others seeing the same symptom.  Note that originally I was not using the
    Top left hover for thumbnail  feature and then also claimed not to see it.
    Oh.  And here is another factor that someone else is using as a workaround.  A link to the first thread I was thinking of can be found in this one
    https://social.technet.microsoft.com/Forums/ie/en-US/d4526a1c-f811-4b67-9e4f-8a2e8f301917/charms-bar-and-start-button-freezes?forum=w8itprogeneral#2a21ea9a-4924-4808-9c2f-c4a7c0de8223
    Robert Aldwinckle

  • Home button and volume doesn't work

    My iphone 4 home button and the volume doesn't work.  Have Besy Buy black tie protection plan but they want me to be without my phone for almost a month to repair.  I can't do that.  What can I do to fix myself?

    You don't.
    If you are under warranty, you can bring it to tha Apple Store and have them look at it.

  • N86 media buttons and volume don't work with music

    I used my N86 on a trip last week as my music player, and used the nokia remote attachment which I used to play/pause, skip, repeat and adjust volume with no problems.  Just today I used my phone again, this time without the remote, or headphones, and now the media buttons on the end of the phone (when slid oposite the keypad) don't work, and the sound volume won't adjust with the volume key.  I even tried with the remote and that didn't work either.  The volume works fine with phone calls.  Any ideas on what caused this?
    PS I just updated to 20.115 and this did not correct the problem.  
    Bruce
    Message Edited by Erhard on 18-Nov-2009 02:43 PM
    Solved!
    Go to Solution.

    Sigh.. sorry to hear that. What is it with these phones that you have to format them all the time? (a rhetoric question, knowledgeable presons needn't answer )
    (Trivia: search results for 'hard reset': 6738, search results for 'format': 16063, search results for 'factory reset': 4329)
    You'll probably soon have that same problem again - my all means I don't hope you will, but I'm just guessing
    kvirtanen.deviantart.com

  • Home button and volume buttons

    My home button is not sensitive, but work. The volume button does not work. It has no sound, too. Is that under warranty?

    You can put the serial number in here to see if there is still a warranty.
    Even if there is a warranty left, if Apple detects that the screen was replaced, they will most likely reject it under warranty.
    There are outside services that will repair your phone.  Google for one near you.  If in the USA, http://www.drcellphone.com/ is pretty good.

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