My ON OFF button

My ON OFF button on the phone does not work. And my phone is warranted. What should I do?

Seriously?  Bring it to Apple for replacement under warranty.

Similar Messages

  • TA44551 My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work.

    My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?

    - After charging for 1/2 hour or so, does iTunes see the iPod?  If yes, restore the iPod from backup.
    - If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up

    Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.

    This is a user to user help forum only. You are not addressing Apple here.
    My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

  • Attempting to open Firefox freezes computer, requiring system shutdown via On/Off button. Opening FF in Safe Mode doesn't help anything.

    I was using Firefox just fine as I have been for years, and when I tried to open it today after restarting the machine, it froze the computer almost completely (mouse works, but clicking it anywhere does nothing and ctrl + alt + del does not work). Sometimes even the mouse ceases to work. The only way to react to this is to shut down the system by cutting the energy (On/Off button) as I have waited up to 5 minutes and the system does not recover.
    I have tried opening the Safe Mode dialog box (start -> run -> firefox -safe-mode) and choosing the options to disable extensions and toolbars and "reset user preferences to FF defaults" and click "apply and restart" and the computer freezes. If I hit the "continue with Safe Mode" button instead, I get to see the FF screen with a blank tab on it but the computer freezes as well.
    I am completely baffled by this sudden problem. I am having to type this from Google Chrome and thus I cannot supply troubleshooting information, sadly. I am sure it is not conflict with antiviruses because I have not installed any new firewalls or antiviruses before the problem started.
    I tried downloading Firefox 8.0 and installing it (was previously on 7.0) but it didn't help at all. I also tried running FF with Windows on Safe Mode, but the freeze still happens.
    Please help me, my life depends on ReminderFox reminding me of stuff and now I can't access it :,-(. I need FF back ASAP!
    Thanks a whole lot!
    '''Addendum:''' The freeze is also happening at random even without opening Firefox, it has a chance of happening when I click something. My computer has frozen when I: 1- clicked the "reveal desktop" button to minimize all windows; 2- Attempted to close a tab in Chrome; 3- Clicked "play" in a Youtube video that had been loaded and waiting for some time). It will also almost always freeze when I leave it idle for more than about 10 minutes.
    But it will '''guaranteedly''' freeze when trying to open FF, which doesn't happen with any other program.
    I think my computer is breaking down. :(

    '''Addendum:''' The freeze is also happening at random even without opening Firefox, it has a chance of happening when I click something. My computer has frozen when I: 1- clicked the "reveal desktop" button to minimize all windows; 2- Attempted to close a tab in Chrome; 3- Clicked "play" in a Youtube video that had been loaded and waiting for some time). It will also almost always freeze when I leave it idle for more than about 10 minutes.
    But it will '''guaranteedly''' freeze when trying to open FF, which doesn't happen with any other program.
    I think my computer is breaking down. :(

  • My home screen is gigantic. As a result I cannot see the keypad for entering in my passcode. Somehow, everything on my home screen has expanded to gigantic size. I've tried to reset the phone by holding the home button and the on off button...

    My home screen is gigantic… So much so that 1/200 of the normal screen display now fills up the entire screen. As a result, I cannot even see my keypad to enter in my passcode. I've tried a hard reset a few times (holding the home button and the on off button at the same time until the iPhone restarts). This has not resulted in any changes. Any ideas?

    Thank you Lawrence. that worked! I have another question for you as well. I just got this 6 Plus and it is already saying that I am nearing the end of my storage. My  iCloud is apparently 20gb and I have 6gb left. I'm attaching a screen shot. Any thoughts on how I can make available some more storage?
    I Also wanted to get an enhanced quality Speech voice Alex, but it is saying I don't have enough Memory (I think it says memory because I can't read the message fully). Lastly, in your opinion does Grayscale really improve battery life above and beyond what can be achieved by closing out all apps etc. Thank you.

  • Log off button in a web report (bw 3.5)

    Hi,
    I'm trying to add a log off button in my default web template, but it seems not working properly.
    My web template, including simple query result, without user input variable :
    <HTML>
    <!-- BW data source object tags -->
    <object>
             <param name="OWNER" value="SAP_BW"/>
             <param name="CMD" value="SET_DATA_PROVIDER"/>
             <param name="NAME" value="DATAPROVIDER_1"/>
             <param name="QUERY" value="ZTESTGC_QUERYLOGOFF"/>
             <param name="INFOCUBE" value="SUZ_C01"/>
             DATA_PROVIDER:             DATAPROVIDER_1
    </object>
    <object>
             <param name="OWNER" value="SAP_BW"/>
             <param name="CMD" value="SET_PROPERTIES"/>
             <param name="TEMPLATE_ID" value="ZTESTGC_LOGOFF"/>
             <param name="STATELESS" value="X"/>
             <param name="USE_PAGE_WRAPPER" value="X"/>
             TEMPLATE PROPERTIES
    </object>
    <HEAD>
          <link href="/sap/bw/Mime/BEx/StyleSheets/BWReports.css" type="text/css" rel="stylesheet"/>
    </HEAD>
    <BODY>
    <P><A class=SAPBEXBtnStd title="Log Off" href ="<SAP_BW_URL CMD='LOG_OFF'>&sap-sessioncmd=cancel"><nobr> Log Off</nobr> </A></P>
    <P><object>
             <param name="OWNER" value="SAP_BW"/>
             <param name="CMD" value="GET_ITEM"/>
             <param name="NAME" value="TABLE_1"/>
             <param name="ITEM_CLASS" value="CL_RSR_WWW_ITEM_GRID"/>
             <param name="DATA_PROVIDER" value="DATAPROVIDER_1"/>
             ITEM:            TABLE_1
    </object></P>
    </BODY>
    </HTML>
    When I click on my button, i'm redirected on a blank page but :
    - if i click on the back browser (IE6) button, I see query results again, without see logon screen.
    - if i stay on the blank page and i relaunch my web template using WAD button 'Execute in browser ...' it doesn't ask me my logon information
    Why ???
    Thanks to help me,
    CG.

    Hi,
    try something like this:
    button, which calls javascript function
    function logoff()
    // releases the current session and calls the log out page
    SAPBWOpenURL(SAP_BW_URL_Get()+'&CMD=LOG_OFF&REDIRECT_URL=/sap/bw/Mime/Customer/WebApplications/htm_logoff.html');
    it works correctly.If you press the button you will be at first loged off and after that redirected to htm_logoff.html (it is a simple html site, which you have to build)
    Regards
    Erwin
    Edited by: Erwin  Buda on Jan 9, 2009 3:31 PM

  • I have apple iPhone 4S upgraded to iOS 6.0.1 and everything was working fine suddenly my Wifi was not connecting and found the wifi on/off button is greyed out and to enable it I tried all resets but still my problem have not solved, still wifi is off

    I have apple iPhone 4S upgraded to iOS 6.0.1 and everything was working fine suddenly my Wifi was not connecting and found the wifi on/off button is greyed out and to enable it I tried all resets but still my problem have not solved, still wifi is off

    Same here.... No fix. Replacing is the option apparently and if you're out of warranty, you're SOL. That was as per the "Genius" at Apple.

  • I have a Mac G4 double mirrored model and everytime I shut it off it will not go on when I hit the power off button. However, if I unplug and plug in the power cord it boots fine and everything is OK. The PMU and logic board have been reset. Any ideas?

    I have a Power Mac G4 double mirrored model and everytime I shut it off it will not go on when I hit the power on/off button again. However, if I unplug and plug in the power cord it boots fine and everything is OK. The PMU and logic board have been reset. Sometimes my Mac goes on just by pressing the power on button but most times I have to pull the power cord and put it back in. Any ideas or help out there for this? Could it be a failing power supply? Apple Care says that this model is obsolete so there is no help from there. John
    <E-mail Edited by Host>

    Hi John,
    That's often a sign of a bsad Capacitor in the Power Supply, but...
    Might be time to replace the PRAM Battery, 4 years is close to their lifespan, far less if ever without AC power, & can cause strange startup problems...
    http://eshop.macsales.com/item/Newer%20Technology/BAA36VPRAM/ 

  • After upgrading to Yosemite my mac doesn't shut off. The off button doesn't work

    After upgrading to Yosemite, my mac doesn't shut off.  The off button no longer works. I want to shut the thing off.

    Jehreth,
    On my Macbook Pro you have to hold the power button down a moment till a little window pops up and asks what you would like to do. Also you can go to:
    (  ) Menu > Shut down ...
    to shutdown your Mac. Or are you saying that these options do not work?
    Hope that helps,
    Weston
    Supporting article,
    OS X Yosemite: Log out, sleep, restart, and shut down

  • How do I get my 4S to turn off?  The on/off button seems to be frozen.  Help?

    How do I get my 4S to turn off?  The on/off button seems to be frozen in the down position.

    Make a Genius Bar appointment. In the meantime go Settings > General > Accessabilty > Assistive Touch.
    There's a lock screen option for aid when hardware fails.

  • My iphone 4's display is completely blackout and even its battery is not charging. I tried to restart my iPhone by pressing home and on/off button but it is also not worked. Now I'm in Nepal and here not even a single apple service center. What to do? Ple

    Its been one month, my iphone 4's display is completely blackout and even its battery is not charging. I tried to restart my iPhone by pressing home and on/off button but it is also not worked. Now I'm in Nepal and here not even a single apple service center. What to do? Please help me.

    You clearly did not notice that you have joined a USER TO USER COMMUNITY FORUM
    This is NOT Apple ,Apple do not read nor do they  therefore respond
    So if you would like to wind your neck in ........................
    try a reset of iPhone and then a restore,best, as new and if it then functions correctly try restoring with your backup

  • While i was updating my ipod touch it had an error and froze at the apple logo with a loading bar underneath.How do I fix it? Its stuck there,  tried everything, turn off button home screen button even the volume buttons, nothing is working.

    I was updating my ipod touch and the updation had an error and it froze at the apple logo with the loading bar underneath. How do I fix it? I tried the turn off button home screen button and even the volume buttons. I cant get anything to work. Please help me.

    Connect to itunes and retore.

  • My on and off button got stuck is there any way to fix it?

    I have a Ipod Nano 6th Gen and i was just laying down listening to music when i tried to shuffle it by double clicking and the button got stuck. I just want to know if there is anyway to get it unstuck or will i have to get another one.

    I had the same problem with my iPod touch 4th gen.
    1. Reset
    You can hold the on/off button and the home button at the same time. Don't release until the screen goes black and the apple logo appears. After doing this it should restart your iPod completely.
    But depending on the screen problem, this may or may not work.
    If the first solution doesn't work, then try this:
    2. Restore
    You can restore it to factory settings if you sync it with your computer.
    If you can do this (sync with your iMac) then when you plug it in, go onto iTunes, and when it reconnizes your device it should have a section on the sidebar that says "iPod touch". Click on that, then click "restore iPod". It may confirm it and you will probably have to enter your Apple ID.
    ***Beware that with this method, all the data on your iPod will be lost***
    If this does not work, and your device is now restored, don't worry, you can get the data back and your iPod will be as normal.
    I hope this helps, sorry for any spelling errors, I'm only 13
    Happy New Year, and hopefull you can get your iPod fixed!!

  • On/off button not working on brand new iPod touch 5th gen

    My daughter has just unboxed a brand new iPod touch 5th gen that arrived today.
    It wouldn't turn on so I assumed the battery was flat which I thought was odd but I plugged it in and it came on - 90% + battery.
    The on/off button does not do anything. We've pressed it, held it - nothing. If I press the on/off and the home button together, Siri starts.
    It will only switch off after a minute has elapsed. We can't do it manually.
    What's going on? Any ideas?

    If you have an Apple store nearby I would make an appointment at their Genius Bar.
    Apple Retail Store - Genius Bar
    Otherwise I would call Apple. You get at least 90 days of free telephone support.
    http://www.apple.com/support/contact/

  • The on off button no longer works on my iPhone 4s. If I update my iOS will my phone turn itself off as part of the process? If it does I won't be able to turn it back on so I need to know but can't remember from last time!!!

    Will my iPhone 4s turn off as part of the process of updating my iOS? The on/off button on my iphone doesn't work so I can't allow my phone to run out of battery or turn off because I will not be able to turn it back on.

    Ok here is a nuance
    Try it - when your phone locks
    Insert the charging cord which is connected to a power source on the other end  - wait about a minute - and then take it out
    The screen will "wake up"
    That is always your way out
    I use assistive touch as well to lessen the wear and tear on my home button
    Sleep mode is what your phone does when you are asleep
    (906)

  • On/off Button and brightness buttons don't work in the Apple Cinema Display

    I write you because I bought a new apple cinema display 20" a month ago and I have problems with the on and off button and the brightness buttons. Thew work sometimes. I think that te problem is windows XP but I am not sure. My graphics card is a ATI RADEON X800 GT Gecube 256 Mb DDR2.
    Would yo mind telling me how can repair that? If I need something to repair o it is better to buy the new windows to avoid that problem.
      Windows XP Pro   ATI Radeon X800GT Gecube 256 Mb DDR2

    Thank you very much. I didn't know this driver.
    But the problem was when I was installing this driver, Windows said that it's imcompatible with windows XP.Is this normal? o I need to download a special edition for windows xp.

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