My one year old macbook pro will no longer play DVD's.. why?

After a year, without any problems playing DVD's, my macbook pro has suddenly decided that it no longer wishes to have anything to do with DVD's and spits them out at the first opportunity. Can anyone out there help to rebuild this once loving relationship.

SuperDrives can fail and you don't have many options in replacing them. You can get Apple to replace it or travel over to OWC - here - and look at the options for replacing the SuperDrive yourself.
Before doing anything, however, I'd take your computer into your local Apple Store and have them diagnose the problem. That won't cost you a thing. If you're still under AppleCare warranty, they should replace the drive for nothing. If you're not under warranty go in knowledgeable, at least, at what it would cost you to replace your SuperDrive yourself - and then find out what Apple would charge.
Good luck - it just sounds as if you SuperDrive has bitten the dust...
Clinton

Similar Messages

  • My one year old macbook pro is full.  :  (   How can I see what's taking up all the GB?

    My one year old macbook pro is full already.  :  (   How can I see what's taking up all the space?  I cannot download anymore pictures.  It's running slower than usual.

    OmniDiskSweeper (free) - http://www.omnigroup.com/applications/omnidisksweeper/download/
    Archive files onto other media until your hard drive has at least 10% of its total size free, or at least 15+ GB at all times.

  • One year old macbook pro moving slow

    I've had a MacBook Pro for just one year now and it appears to be moving much slower than it should be.  I haven't downloaded many photos or music.  Otherwise, mostly use it for word processing and general internet browsing.  What's the deal?

    First, back up all data immediately, as your boot drive might be failing.
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    Reset the System Management Controller.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Check your keychains in Keychain Access for excessively duplicated items.
    Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
    If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
    Otherwise, take the steps below when you notice the problem.
    Step 1
    Launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
    Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
    Step 2
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
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  • Trying to deal with a recurrent problem regarding my one year old Macbook Pro

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    AkiraScrolls wrote: I have restored my hard drive three times and already took my Macbook Pro to a check up where it got supposedly repaired... What should I do?
    Take the computer right back to the repair shop for them to fix it like they should have done in the first place.  You should have gotten a case number.  You should not be charged for the repair work under the same case number.  Were the original repairs done under warranty?  Do you have Apple Care?  If yes to the above, call Apple Care and explain the situation to them.  Or Call Apple Customer Relations (1-800) 275-2273.  Wait for a human to come on the line and ask politely and firmly that you want to be transferred over to the Customer Relations department.

  • I currently have a one year old MacBook Pro, and right when I boot up the system, the kernel_task is using about 1GB of the 4GB of RAM that I have. Is this normal? Or if not, how can I reduce the kernel_task?

    I have noticed that my computer is running super slow, even when I only have one application (like Chrome) running for a short amount of time.

    First, back up all data immediately, as your boot drive might be failing.
    Step 1
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    Triple-click anywhere in the line below on this page to select it:
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    Copy the selected text to the Clipboard (command-C).
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V).
    The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
    A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
    Step 2
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    Reset the System Management Controller.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Check your keychains in Keychain Access for excessively duplicated items.
    Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
    If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
    If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
    Step 3
    When you notice the problem, launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
    Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
    Step 4
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

  • My 4 year old macbook pro will not boot up. Help!

    My 4 year old mac book pro has recently had a few episodes where it freezes up during operation, and then when I force shut down, I cannot boot up. When I try to reboot, I get a beep and the little circle spins for a while, then the screen turns a darker grey and I get a message to hold the power button for a few seconds to reboot, but this last time, it didn't reboot.  It just does the same thing again and again.  Does anyone have any idea what might be wrong?  Is this mac book salvagable or is it time to buy a new one???
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    Jackie

    the little circle spins for a while, then the screen turns a darker grey and I get a message to hold the power button for a few seconds to reboot,
    Disconnect all peripherals from you computer and follow the instructions in this link - "You need to restart your computer" (kernel panic) message appears (Mac OS X v10.5, 10.6)
    I try to reboot, I get a beep
    Power On Self-Test Beep Definition - Part 2
    Is this mac book salvagable
    Maybe

  • My old Macbook Pro will no longer turn on (black screen)....

    ..... but I finnally got an external harddrive to transfer my music and photos to my new Macbook Pro yesterday. Great timing. Is there a way to transfer files to the external harddrive even though my computer wont start?

    here's what you can do,
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    once that's done, you can transfer all the files you need from your old hard drive.

  • I installed Mountain Lion on my one-year-old MacBook Pro and now the fan runs every time I use it.  That very seldom happened before.  Does Mtn Lion ,ake it work harder?  If so, can I go back to the old OS for some peace and quiet?

    This is my first time trying to post a question so I'm not sure I did it correctly...

    Hi JoeyR.  Well, according to this link at the Apple Store, OS X Moutain Lion became available in July and I downloaded it for $19.99.  I figured I would do that before renewing my Norton security SW.  Are we talking about the same thing?
    http://www.apple.com/osx/

  • I have a 3 year old MacBook Pro with MAC OSX 10.6.8, iPhoto '09 version 8.1.2 and have downloaded two software programs: one is Aperture 3.2 and the other is Photoshop Elements 9 (which I got from a friend who didn't need it). I am totally happy with the

    I have a 3 year old MacBook Pro with MAC OSX 10.6.8, iPhoto ’09 version 8.1.2 and have downloaded two software programs: one is Aperture 3.2 and the other is Photoshop Elements 9 (which I got from a friend who didn’t need it).
    I am totally happy with the way iPhoto organizes my photos and how I can work with iMovie to create slide shows with music from iTunes, etc.
    I have been shooting mostly high resolution jpegs and I continue to learn more and more about photography, post processing etc. I realize that the small adjustments I can make in iPhoto are good, and are adequate most of the time. However, a have started to experiment with shooting RAW images and would like to go the next step, ie. post processing.I am totally technically challenged and need SIMPLE, INTUITIVE programs and am certainly NOT anywhere ready for Photoshop CS whatever!
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    “Welcome to Aperture 3.2
    Your library needs to be upgraded to work with this version of Aperture. Once upgraded, you will not be able to use this library with previous versions of Aperture.
    Upgrading a library from previous versions of Aperture 3 generally takes a few minutes or less, though larger libraries will take longer. After that, Aperture 3.2 will upgrade your library's thumbnails, but you can use the application during that time.
    Tip: To open a different library, quit Aperture and hold the Option key down while starting Aperture
    Current Library Location:
    Jadzia (home)   -----Pictures------Aperture Library
                                                      QUIT             UPGRADE”
    I have heard horror stories  about moving your entire library to Aperture, ending up with 2 libraries, etc. etc. hence my previous reluctance in attempting Aperture. In addition, many of my photography friends are saying: Go with Lightroom 3.....you’ll love it!
    So here is my dilemma.  I don’t want to mess around with my iPhoto library. All I want to be able to do, is to isolate a few photos, export them to Aperture, Elements, and work on them there, then bring them back into iPhoto.
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    Export those few photos via the File ➙ Export ➙ File Export menu option with Kind = Original to the Desktop.  Then import them into the Aperture library. That would keep one copy in your iPhoto library and another in your Aperture library to edit, etc.
    You can use Photoshop Elements 9 from within iPhoto as your editor of choice. However, if you edit a raw file in iPhoto with PSE9 the resulting edited version must be saved outside the iPhoto Library and imported back in as a new file.  For editing jpegs just do a Save (not a Save As) and it all will be kept within iPhoto. 
    Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
    1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
    2 - double click on the thumbnail in iPhoto to open it in Photoshop.  When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done. 
    3 - however, if you get the navigation window
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    This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
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    Note:  to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
    OT

  • My 3 year-old macbook pro is very slow. I have run disk utility and virus scan with no improvement. The "beach ball" will spin for minutes at a time when opening, closing or changing windows. Apple Store looked at it a few months ago with no help.

    my 3 year-old macbook pro is very slow. I have run disk utility and virus scan with no improvement. The "beach ball" will spin for minutes at a time when opening, closing or changing windows. Apple Store looked at it a few months ago with no help. What can I do?

    Under CPU: 3.5% user; 5% system; 91% idle; 441 threads; 90 processes.
    Under System: out of 2GB - 54.7MB free; 530MB wired; 603MB active; 862MB inactive; 1.95GB used.
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  • I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected

    I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected, i have tried shutting down and restartinf while holding down the trackpad, as recommended on some forums but that has done nothing
    It might be a huge coincidence but the drive was working fine before i installed lion?

    Installing Lion would not cause the superdrive to stop working.  Are you unsure as to whether or no a cd/dvd is inside?  Something may be broken inside and you should consider bringing it in for service.

  • HI there all, have got a 2 year old macbook pro that just recently wont start up. Even if I know the battery is fully charged. What I have to do is remove the battery, wait a minute or so, insert back in and it will fire up. Any ideas?

    HI there all, have got a 2 year old macbook pro that just recently wont start up. Even if I know the battery is fully charged. What I have to do is remove the battery, wait a minute or so, insert back in and it will fire up. Any ideas?

    Try the old two stand-by's first:
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    Reset SMC.
    If that doesn't help, call back,
    Clinton

  • I am going to replace my 3 year old MacBook Pro with a new MacBook Pro Retina display machine.  I have been told by Apple that I can use the Migration Assistant ON MY WIRELESS NETWORK (no cables) to transfer data... I've read this can take AGES.. True?

    I am planning to replace my 3+ year old MacBook Pro with a new MacBook Pro, Retina display... I have been told by "chat" on the Apple site that I can transfer my data wirelessly... on my network.. Is is a good option?  I don't want to invest in cables if I can help it... since the old machine has firewire and the new one has thunderbolt!  Will the wireless transfer take forever... as in 30-50 hours???  I've been hearing these horror stories...

    Ralph Landry1 wrote:
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    Wow, shocking in comparison.  You have the patience of a Saint ! 

  • Hi, I have a 3 year old Macbook Pro 13" and I accidentally cracked the outer screen of my mac book, however the LCD panel is fine and works well. Please advise what to do

    Hi, I have a 3 year old Macbook Pro 13" and I accidentally cracked the outer screen of my mac book, however the LCD panel is fine and works well. Please advise what to do. I live in India and I have gone to authorised Apple technicians and they infomed me that I will have to replace the LCD panel as well even though it is not cracked, is this really true or can I just change the outer shell? Also they say that they cannot do it in India... can I do it myself at home?

    Since it is 3 years old find a local repair shop that can replace the glass Only. you may have to send it out to a Non Local shop for that but there are some that specialize in doiing that on Mac notebooks.
    Apple will ony replace the complete screen enclosure with all normal parts included, LCD, Camera, Aluminum housing and glass as one unit. Which is very expensive. Or you could just use it as a desktop system with external monitor and buy a new notebook.

  • Is it normal that 2 years old macbook pro logic board died

    is it normal that 2 years old macbook pro logic board died.i Went to apple repair plase and they said that logic board is ded.is it really OK that in 2 years it dies.

    Hi,
    No it is not normal nor it is a gamble. It will be a shame if anyone within Apple thinks that you were gambling on the quality of their products by not buying an extended warranty.
    When someone buys a machine like a MacBook Pro from Apple you are not gambling with quality. But investing by forking out a higher amount of money than people do find less expensive solutions. This is, of course, a personal choose.
    When a computer dies within two years anyone can see that the machine was not build for such a period and therefore it is not more than reasonable to have it repaired or replaced on the costs of the manufacturer.
    In growing amount of (European) countries customers are protected against the approach of limited warranty. Apart from the one year warranty, people are entitled to have a device (in your case a computer) on which they can rely on for many years, unless stated differently (except for wear and tear for which a manufacturer is not responsible for).
    Buying an extended warranty (as a warranty against a failure of the product) is no more than a commercial exploitation against which consumers should be protected. Which only can be achieved through proper legislation in the country you live in.

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