My Open 'New Document' function is not working properly on Illustrator CS5

When I open a 'New Document' a message pops up saying 'Print.ai' is not working, I wanted to open a custom 'New Document Profile' not print.  The custom option is grayed out and I cannot select it.  What do I do?

If you can create a new document by any means, then set up the document the way you want the preset to be, and save the file here:
~/Library/Application Support/Adobe/Adobe Illustrator CS5/en_US/New Document Profiles
You might need to delete/replace the faulty Print.ai file.

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