My open tabs are not being restored/remembered after closing

Hi,
I have my settings set to "Show windows and tabs from last time", however for some reason its not working anymore. Whenever I close my tabs, Firefox warns me that I'm closing multiple tabs and when I reopen Firefox, I only get my homepage.
In the options menu, I've set the options to be "Show windows and tabs from last time" and in the Privacy setting, I have "Firefox will remember history", so I don't think its my settings.
I saw a thread about "browser.sessionstore* prefs" on a previous page that seemed to work for them, but all of my prefs seem to already be set to default (which is what was recommended), so I'm not sure what I should do there? I'm not tech savvy, so I dont feel comfortable mucking around with those settings when I dont really know what I'm doing, and they all seem to be set to default anyway.
Also, my 'restore previous session" and "restore recently closed tabs" are greyed out in the history section, so the only way I have to get my tabs back is to open "recently closed windows".
If anyone could please point me in the right direction to solving this it would be MUCH appreciated! I rely on this feature heavily, and am finding it really frustrating to not have easy access to my tabs from last session.
Thank you!

When updating to version 36, if you are updating from more than two versions before, the session file structure changed in your profile. This is now in sessionstore-backups folder. However this should not affect if updating from 35.
Are these also greyed out:
Recently Closed Tabs & Recently Closed Windows
It is greyed out "either due to:
* your startup setting ([[Startup, home page and download settings]])
* Firefox recovering from a crash during shutdown, or
* a user.js file overriding your normal startup setting (your system info doesn't show the third file, so I think we can rule that out)"
For future times that this may happen, the add on: session-manager is a nice backup to have.
Reference this for restoring a session file in a previous version of Firefox: [https://support.mozilla.org/en-US/questions/1026370]

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