My optical drive in my Early 2011 MacBook Pro doesn't work...

Hi, my optical drive stopped working on me...  I have an Early 2011 MacBook Pro and do you guys have  fix for this?

Greetings TheSnapDude,
It appears your optical drive is not responding. Based on the information you have provided, your MacBook Pro's optical drive may need to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
Apple - Support - Service Answer Center
There is an additional method which allows you to use another computer's optical drive. Take a look at this link which will help you learn how to share drives and check if your computers meet the requirements:
OS X Yosemite: Use another computer’s DVD or CD drive
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

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              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
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              QuickTime Plugin: Version: 7.7.3
              googletalkbrowserplugin: Version: 3.18.3.12840 3rd-Party support link
              npgtpo3dautoplugin: Version: 0.1.44.28 - SDK 10.5 3rd-Party support link
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              JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
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              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
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              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
              EMusic: Version: EMusic 1.0.0 3rd-Party support link
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              AppTrap  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Hazel  3rd-Party support link
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              Mobile backups: ON
              Auto backup: YES
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                   5%          Google Chrome
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                   1%          Fantastical
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              98 MB          mds_stores
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              1.47 GB          Active RAM
              601 MB          Inactive RAM
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    After extensive research and testing I have determined the issue to be related to improper application thermal paste. I involuntarily became involved in this pursuit as a result of the problems I was experiencing and I did not initially come at from an objective viewpoint but rather one of cautious skepticism. I had anticipated before purchasing my computer that there may be a thermal issue. This anticipaion came as a result of reading an article on ifixit.com about the disassembly of the brand new early 2011 MacBook Pro. When the technician performing the disassembly removed the main heat sync he expressed concern about how much much thermal paste was present, expressing that it seemed excessive. This lead the technician to question wether or not it would cause heating problems.
    Proper application of thermal paste is critical to the functionality of the active cooling system and when applied improperly will not properly transfer the heat to the heat-sync which in turn gets cooled by the fan. Proper application of thermal paste insures the heat is removed from the case as efficiently as possible. Doing this both reduces the speed at which the fan needs to run in a lot of situations and prevents too much heat from the processor needing to be cooled by passive means. If is is not applied properly it will eventually lead to overheating of the case as well as the other components of the computer. This can cause damage firstly to the computer's battery and can also significantly shorten the life computer. (Or any other kind of electronic device for that matter.)
    The problem can be diagnosed by testing the computer using a program called System Load or any other software that will put your computers proscessor use up to its maximum and keep it there indefinitely. Placing full load on your GPU at the same time during the test is also recommended. Keep in mind, if you are using your computer the fan will spin up if needed for additional cooling. You should expect the fan go up to its maximum speed during the test, it is not in of itself an indication of a negative result. Make sure to have the computer plugged in, fully charged and on a proper surface. A desk or other flat surface should be fine. Exceptions would include the top of a refrigerator since it has insulation just underneath the metal exterior or any surface that is heated by any means such as a dryer or other appliance.
    (The temps to follow are in ºF)
    Run the test for up to 1 hour. If the case of the computer breaks 93 degrees your unit is likely affected. Expect the unit to even possibly reach temps approaching and exceeding 100º, if this happens immediately abort the test. Also look for the processor temp shooting up to around 180 in the first 30 seconds and the fan spinning up right away. Typically on a properly functioning unit the temperature of the case will end up being somewhere in the neighborhood of 88-91º. If this test is preformed in a room with a normal ambient room temperature of about 68 degrees. Even after an hour the case of the computer should not be significantly hot, just warm to the touch. On a normally operating unit the fan will start to kick in within 90 seconds or so and may not reach full speed even after several minuets.
    At one point the case of my computer actually reached 95º during normal web browsing.
    This is a problem that I have had successfully corrected twice by reapplication of thermal paste. The first time was on a machine produced prior to may and the second was after a logic board was replaced at the repair depot. (I suspect the inventory turnover is lower for boards than whole computers resulting in a board from the initial production run being installed in my computer.)
    If you forget everything I just wrote remember this. #1 if you are using your computer hard enough the fan will end up running at high speed at some point. #2 This problem is not in any way related to the design of the MacBook Pro, or its use/application. #3 This mostly not a problem of the CPU being too hot; these Sandy Bridge CPUs are rated for 212ºf and will routinely be in the neighborhood of 200º, this is hotter than other chips but well within design limits. #4 I have done everything in my power to make sure that this problem has been corrected and I have every logical and evidenced based reason to believe it has been resolved in machines produced after may. #5 This is not an Apple acknolidged issue. Technicians will tell you that there is no problem because these higher temps are normal and within operating limits and if they weren't the machine would shut itself off. (This is a bit extreme; just like a lot of other devices such as electronics, toaster ovens and space heaters with thermal overload protection this automatic shutoff is intended to occur when damage or risk of fire is imminent because the device is WAY outside of normal operating paramaters.) They will also not tell you when asked what these limits are, that they know what they are or in some cases that such figures they even exsist.
    I stake my personal and professional reputation on the accuracy of my findings, it is my job as a private consultant to help my clients to resolve complicated and expensive issues just like this one.
    Bottom line if you are having a problem and Apple won't fix it on warranty don't ditch your machine, just pay to have it done yourself. In most cases you can pay have it done at the Apple store. It will probably cost you less than 100.00, and it will not void your warranty as long as the work is done by Apple certified technician. It will be well worth it; after all in spite of this MacBook Pro's are hands down the best portable computers on the market, with an industry leading warranty and support to back it up. On it's worst day Apple's service and support is better than any computer/ consumer electronics company, even on its best day.
    I hope this helps to clarify this issue! I also hope it will help anyone affected to resolve the problem instead of resorting to a refund and settling for something else.

    hello all
    you can try this:
    Go to system preferences > settings > built in display >  see bottom of window.
    check "show mirroring options in the menu bar when available". then click "airplay display" > and select your device.
    That's what happened to my MBP - 15-inch, Late 2011 model.

  • How to downgrade from OSX 10.8.5 to Snow Leopard, on an Early 2011 MacBook Pro, without the original installer disk?

    Hello! So here are the specs.
    I have an Early 2011 MacBook Pro, which came with OSX 10.6.6 by default.
    I've lost my installer disk so I though I'd buy a retail one from the online Apple Store, and version 10.6.3 is what they sent me.
    Simply running the install OSX app won't work, I get a msg saying:
    -- You can't use this version of the application "Install Mac OS X" with this version of OS X. You have "Install Mac OS X" 23.1.1. --
    So, I've tried booting from the new disk hoping to erase my current drive and install Snow Leopard, but no can do, I get 3 beeps and have to force shutdown (not RAM related, see below). Laptop works fine when I spare it this maneuver.
    After some research I understand 2 things:
    1. Only the original installer disk will let me restore factory settings (and I don't have it).
    2. I can only install the default OSX (10.6.6) or a later version (that 10.6.3 DVD may not have the correct drivers for my system).
    Are these conclusions right? If so, would the Apple Store replace my disk for an updated 10.6.6. one? If not, then what are my options?
    Thank you!
    References:
    http://manuals.info.apple.com/MANUALS/1000/MA1172/en_US/Snow_Leopard_Installatio n_Instructions.pdf
    http://support.apple.com/kb/HT3910
    http://support.apple.com/kb/ht2186
    https://discussions.apple.com/message/19444837#19444837
    https://discussions.apple.com/message/18085179#18085179
    http://forums.macrumors.com/showthread.php?t=1163160

    Phone AppleCare and order the computer's original disks.
    (92307)

  • Early 2011 Macbook Pro GPU

    I know this question has been asked before. My problem is similar to what is mentioned here but I hope someone can explain the error log attached below and hopefully I'm able to find a DIY solution without much cost.
    I'm using a early 2011 MBP with Yosemite installed. Not too long ago, I manually upgraded my hard disk to a OWC SSD.
    Recently my MBP screen went into white blank screen AGAIN while I was working on a python script which crawls the web with about 10 threads. I used to run this same script without *much* problems before yosemite (ie: i encounter the same problem with Mavericks but not so frequent. I never install mountain Lion before so I can't comment on that. I came from Snow Leopard to Maverick and Yosemite). Other times, my MBP will go into the same white blank screen while doing other misc stuff and this usually doesn't involved me watching any HD video.
    A couple of solutions that get my MBP up and running are:
    1) I hard shutdown and bootup my MBP. After the apple logo it freezes at the white blank screen. While it stays in the white screen, I will unplug my power adapter and wait for my battery to drain out completely. Once the battery is completely drained out, I will plug in my power adapter and I'm definitely able to boot up my MBP without any problem the first time. I did the same and thus I'm able to post this question.
    2) Bootup into safe mode and restart. It works once
    3) I have also disabled dynamic switching of graphics card but that didn't work.
    Below is my error report. I don't quite understand it. I hope someone explain to me?
    Wed Nov 26 23:00:48 2014
    *** Panic Report ***
    Machine-check capabilities: 0x0000000000000c09
    family: 6 model: 42 stepping: 7 microcode: 40
    signature: 0x206a7
    Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz
    9 error-reporting banks
    Processor 0: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400
    IA32_MC3_ADDR(0x40e):   0x00003f7fa25f70af
    IA32_MC3_MISC(0x40f):   0x000000000003ffff
    Processor 1: IA32_MCG_STATUS: 0x0000000000000005
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400
    IA32_MC3_ADDR(0x40e):   0x00003f7fa25f70af
    IA32_MC3_MISC(0x40f):   0x000000000003ffff
    panic(cpu 0 caller 0xffffff802161f12a): "Machine Check at 0xffffff7fa25f70af, registers:\n" "CR0: 0x000000008001003b, CR2: 0x000000010bd43000, CR3: 0x0000000018e1e03e, CR4: 0x00000000000626e0\n" "RAX: 0x0000000000000000, RBX: 0x0000000000000040, RCX: 0xffffff814f6e042c, RDX: 0xffffff814f6e0340\n" "RSP: 0xffffff812ae23898, RBP: 0xffffff812ae238d0, RSI: 0x0000000000000004, RDI: 0xffffff812b337fd8\n" "R8:  0x0000000000000040, R9:  0x00000000ffffffff, R10: 0x0000000000000000, R11: 0xffffff812b337eec\n" "R12: 0x0000000000000012, R13: 0xffffff812b2d7fd8, R14: 0x0000000000000040, R15: 0xffffff812b2d7fec\n" "RFL: 0x0000000000010202, RIP: 0xffffff7fa25f70af, CS:  0x0000000000000008, SS:  0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/trap_native.c:168
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81034d5cf0 : 0xffffff802153a811
    0xffffff81034d5d70 : 0xffffff802161f12a
    0xffffff81034d5ed0 : 0xffffff802163acef
    0xffffff812ae238d0 : 0xffffff7fa25f91ec
    0xffffff812ae23920 : 0xffffff7fa25fbd85
    0xffffff812ae23940 : 0xffffff7fa25fc241
    0xffffff812ae23990 : 0xffffff7fa22bd0bb
    0xffffff812ae239d0 : 0xffffff7fa22bfcb4
    0xffffff812ae23aa0 : 0xffffff7fa22c5190
    0xffffff812ae23ac0 : 0xffffff7fa22c50dd
    0xffffff812ae23ad0 : 0xffffff8021ad8008
    0xffffff812ae23b30 : 0xffffff8021b01c92
    0xffffff812ae23b60 : 0xffffff8021b02859
    0xffffff812ae23bc0 : 0xffffff8021b00003
    0xffffff812ae23d00 : 0xffffff80215ea517
    0xffffff812ae23e10 : 0xffffff802153e91c
    0xffffff812ae23e40 : 0xffffff80215235a3
    0xffffff812ae23e90 : 0xffffff8021533e8d
    0xffffff812ae23f10 : 0xffffff802160a142
    0xffffff812ae23fb0 : 0xffffff802163ac66
          Kernel Extensions in backtrace:
             com.apple.iokit.IOHIDFamily(2.0)[917971EF-5947-3DF5-BB9F-D353D05C0484]@0xffffff7fa229b000->0xffffff7fa2310fff
                dependency: com.apple.driver.AppleFDEKeyStore(28.30)[3BAA7FEE-7EF3-3A9A-A0B1-902A4AB7171F]@0xffffff7fa2290000
             com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0xffffff7fa25ef000->0xffffff7fa2629fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7fa1d24000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    14B25
    Kernel version:
    Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
    Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
    Kernel slide:     0x0000000021200000
    Kernel text base: 0xffffff8021400000
    __HIB  text base: 0xffffff8021300000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 44905012498
    last loaded kext at 7194739946: org.virtualbox.kext.VBoxNetAdp 4.3.12 (addr 0xffffff7fa4795000, size 28672)
    loaded kexts:
    org.virtualbox.kext.VBoxNetAdp 4.3.12
    org.virtualbox.kext.VBoxNetFlt 4.3.12
    org.virtualbox.kext.VBoxUSB 4.3.12
    org.virtualbox.kext.VBoxDrv 4.3.12
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AppleHDAHardwareConfigDriver 267.0
    com.apple.driver.AGPM 100.14.37
    com.apple.driver.AppleTyMCEDriver 1.0.2d2
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDA 267.0
    com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.ApplePolicyControl 3.7.21
    com.apple.driver.AppleMikeyDriver 267.0
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.kext.AMDFramebuffer 1.2.8
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.driver.AppleIntelHD3000Graphics 10.0.0
    com.apple.AMDRadeonX3000 1.2.8
    com.apple.iokit.IOBluetoothUSBDFU 4.3.1f2
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
    com.apple.driver.AppleThunderboltIP 2.0.2
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
    com.apple.driver.AppleLPC 1.7.3
    com.apple.kext.AMD6000Controller 1.2.8
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleHV 1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleMuxControl 3.7.21
    com.apple.driver.AppleBacklight 170.4.12
    com.apple.driver.AppleMCCSControl 1.2.10
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyEventDriver 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 327.5
    com.apple.driver.CoreStorageFsck 471
    com.apple.driver.AppleFileSystemDriver 3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.7.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.5
    com.apple.driver.AppleUSBHub 705.4.1
    com.apple.driver.AirPort.Brcm4331 800.20.24
    com.apple.driver.AppleSDXC 1.6.5
    com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
    com.apple.driver.AirPort.Brcm4360 901.19.10
    com.apple.driver.AppleFWOHCI 5.5.2
    com.apple.driver.AppleAHCIPort 3.0.7
    com.apple.driver.AppleUSBEHCI 705.4.14
    com.apple.driver.AppleUSBUHCI 656.4.1
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 267.0
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.iokit.IOAudioFamily 200.6
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOSerialFamily 11
    com.apple.iokit.IOAcceleratorFamily2 156.4
    com.apple.iokit.IOSurface 97
    com.apple.driver.AppleThunderboltEDMSink 4.0.2
    com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
    com.apple.iokit.IOBluetoothFamily 4.3.1f2
    com.apple.driver.AppleHDAController 267.0
    com.apple.iokit.IOHDAFamily 267.0
    com.apple.kext.AMDSupport 1.2.8
    com.apple.AppleGraphicsDeviceControl 3.7.21
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.8.0d49
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleGraphicsControl 3.7.21
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleUSBMultitouch 245.2
    com.apple.iokit.IOUSBHIDDriver 705.4.0
    com.apple.driver.CoreStorage 471
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
    com.apple.driver.AppleThunderboltNHI 3.1.7
    com.apple.iokit.IOThunderboltFamily 4.2.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
    com.apple.iokit.IOEthernetAVBController 1.0.3b3
    com.apple.iokit.IO80211Family 700.52
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOFireWireFamily 4.5.6
    com.apple.iokit.IOAHCIFamily 2.7.0
    com.apple.iokit.IOUSBFamily 705.4.14
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 389.1
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f4
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
    Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: OWC Mercury Electra 6G SSD, 240.06 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: IR Receiver
    Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

    Hi all, I had many problems with the GPU of my Early 2011 MacBook Pro and the MLB was replaced three times so far. The first time was about a year ago and I went to an authorised retailer and not to an Apple Store. They first incorrectly diagnosed the problem and told me that they had to replace the hard drive. After that, they still did not really find the problem but said that the MLB had to be replaced, which I did given that my computer was only two years old and running fabulously. About a month later the problem reappeared and the MLB was replaced again, this time by using the 3-months guarantee of the MLB. The first time I had to pay. A few weeks ago I again had problems (the computer was very hot and fans were running at maximum speed most of the time although I was running only Mail and Preview). I'm, I took it directly to the Apple Store and after about five minutes of looking at it they decided to replace in the MLB for free. There is no official replacement program but I think Apple has now recognised the issue and they don't charge you anything if you had the issue before (they call this a repeat repair). So good luck if you haven't solved your problem yet. If the problem reappears there should be no problem.

  • My Early 2011 Macbook Pro Continues to shut off at random

    I own an early 2011 Macbook Pro, 4GB RAM, intel 3000 384mb graphics, 250gb SATA hd. I now have OS X 10.8.2 and my macbook randomly shuts off and its not just once or twice a day. It is more along the lines of over 20 times a day. Can somebody give me some advice to resolve this issue? I used mackeeper and ran every scan and I went to disk utility and repaired the drive. I don't know what else i could possibly do. This issue is making me wish i never bought this mac. The macbook is great and all but now i can't even use it because it shuts off at random. I can't enjoy the macbook if i have to use it in fear that it will shut off at any moment. Can someone please help me with this issue quickly?

    If you have Apple Care or are still under warranty, give them a call and get a case number.  Otherwise, take the computer to an Apple store or an AASP.  Whichever is more convenient for you.

  • Early 2011 MacBook Pro - Pristine Condition - should I buy?

    I'm a PC user -- not a conscious decision, just what I started and stuck with because it was easier. I've always salivated at the thought of having a Mac, but it was always cost-prohibitive.
    HOWEVER, I' have the opportunity now to buy an early 2011 MacBook Pro -- standard 4GB RAM, 500 HD, non-retina, you MAC users know the specs without me spelling it out. This machine is in pristine condition -- they barely used it. Literally not a scratch on it. I took it for a diagnostic at a local computer repair store and they verified the battery and hard drive were in supreme condition. The seller was originally asking $750, but because she knows me she's willing to come down to my budget of $600. I've checked eBay selling prices and this seems fair especially considering the condition, but I thought I'd check with you experts first. My other real question is, I'm a photographer and would like to use this machine mainly for programs like Photoshop and the rest of the Adobe suite of products -- what kind of upgrades would I have to make to the machine so that those programs would run smoothly? The first things someone suggested was upgrading to 16GB of RAM -- that's an extra $200 right there. Would it be better to look for a newer machine?
    Thanks in advance.

    Well I ran it here:
    http://www.mac2sell.net/
    Your Computer is a
    MacBook Pro unibody 15 inch Intel Quad Core i7 2.00 GHz 4096 / 250 GB / superdrive
    The Mac2Sell Quoted Valueis :
    870 $
    So if it is indeed a 2012 then that's a great deal. Did you verify that it is a 2012? Because there are issues with the 2011s. You can run the serial number here and verify the year:
    http://www.chipmunk.nl/klantenservice/applemodel.html
    I would at least bump the RAM to 8 GB and install an SSD from OWC:
    http://eshop.macsales.com/owcpages/ssd-bootest-mbp-101112.html

  • Early 2011 Macbook Pro shuts off when charger unplugged.  Worked fine yesterday.

    Hi,
    I have an early 2011 Macbook Pro, which I purchased brand new; it's just over one year old.  Yesterday the laptop held a charge no problem for 6 hours or more.  Today, when I disconnect it from the charger it goes to sleep.  When I plug it back in and press the power button it wakes up, and I can use it.
    This cannot be a battery issue, since it was holding a charge without trouble yesterday.  Does this appear to be a serious issue?  My one year warranty expired 2 months ago yesterday, and I had forgot to purchase AppleCare.  Sigh.  It almost seems like surgically-planned obsolecense or punishment for not purchasing AppleCare.
    I would immensely appreciate any help/suggestions on this.
    Thanks.

    OK, in that case:
    Reinstall OS X without erasing the drive
    Do the following:
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install the Mac OS X 10.6.8 Update Combo v1.1.
    Upgrading to Lion or Mountain Lion will not solve the problem.

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