My Order has shipped but cannot be tracked

Hello my name is isolina and i cannot track my package this is the error im getting UPS could not locate the shipment details for your request. Please verify your information and try again later.   My usps tracking number is {removed per forum guidelines} and my bestbuy order number is {removed per forum guidelines} Thanks for your help

Hello Isolina ,
Thank you for joining us on Best Buy Unboxed. I was sorry to hear that you've had trouble tracking your package.
Using the information you provided when you signed up for our Community, I was able to locate your order and verify that the shipping is proceeding as it should.
If you have further questions or concerns, please let me know!
Regards,
John|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • Order says shipped, but cannot be tracked.

    I received a tracking number for my order but when I click the link to track the order, I get the "Select a tracking number to see the full tracking detail" message on UPS.com. Is my order lost?

    Hello fattymac21,
    Thank you for choosing BestBuy.com as your online shopping destination! Typically, our ordering and shipping process is smooth and pleasant, and I’m sorry to hear you may be experiencing difficulties with tracking your order.
    It appears that avm5689 provided you some accurate information, as it can take a couple days for tracking information to update with UPS. Sadly, I was unable to locate your order utilizing the email address registered with the forum, preventing me from looking into this more closely.
    That being said, I am sending you a private message to gather further details from you in regards to your order. You may check your private messages by signing into the forum and clicking the envelope icon in the top right corner of the page.
    I look forward to your correspondence!
    Regards, 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Purchase Order has approved but Status show as Unapproved

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    http://bit.ly/LapMagWin

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  • Titanfall Collector's Edition Pre-order has disappeared from my account!!

    Hello,
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  • Two phones ordered, only one shipped. The iPhone 6 has shipped with tracking number and charge to my card. iPhone 6 Plus has no information available, no one at CS can tell me if this is normal, if it is delayed, any info appreciated.

    I placed an upgrade order for two phones, an iPhone 6 and 6plus.
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               J. Craig Currie
    [cid:[email protected]]  
    1600 Market Street, Suite 2500 - Philadelphia, PA 19103
    [email protected]<mailto:[email protected]> - www. phillylaw.net
    T: 215-564-0833 - Toll Free: 877-478-8529 - F: 215-523-7911

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    JenniferH_VZW
    Follow us on Twitter @VZWSupport

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