My original Apple ID is associated with an email address that I no longer have access to. How do I reset the system to recognize my new email address as my primary point of contact and erase the other one?
My original Apple ID is associated with an email address that I no longer have access to. How do I reset the system to recognize my new email address as my primary point of contact and erase the other one?
If when you go to icloud.com and sign in with your current iCloud ID you see all your iCloud data there, you can safely sign out of the iCloud account on your Mac and choose Delete at all the prompts, then sign back in with the current ID. This only deletes the data from your Mac, not from iCloud. Your iCloud data will reappear on your Mac when you sign back in after a brief delay as it redownloads. If you have automatically imported your photo stream photos to your iPhoto library you won't lose them either (if you haven't, save them to your library first).
Again, only do this if when you go to icloud.com with your current ID you see your iCloud data there.
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My iPad Air will not recognize my newest Apple ID e-mail address for cloud access. It continually reverts back to an old e-mail address that I no longer have access to and don't remember the PW for. How can I fix this?
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My old Apple ID was tied to an email address that I no longer have access to. My security question answers don't seem to work. Is there any other way to retrieve my password?
I have a new Apple ID - I would love to be able to merge them. Is that possible?You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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can I retrieve contacts that I deleted from an email account on my IPhone that I no longer have access to? I have synced the contacts with my computer and have not synced since I deleted the mail account on my Iphone. Can I still retrieve the contacts on my home computer?
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I am locked out of iTunes because I can't remember the answer to my security questions, and my 'rescue email' is one that I no longer have access to... Help!
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Hi, I need to sync my phone to our home laptop. Phone was synced to a Mac that I no longer have access to. Can I sync my phone to the home laptop (MacBook Pro) and not lose all of my photos and contacts??
Hi Michela27,
Thanks for visiting Apple Support Communities.
If you have content on your iPhone that isn't on your computer, the best thing is to use the advice in this article to transfer it to your new computer before setting up sync:
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/HT1209
Cheers,
Jeremy -
I can't seem to sync my calendar on my iphone to iCal because the default email address associated with my calendar on my iphone was to an old work email address that I no longer have. When I go to ICal it asks for the username and password which I no longer have. The calendar is still on my phone (even though the email account is on my phone but doesn't work) Is there a way to copy my calendar to a different email address on my iphone? I have now set the default email account for the calendar to a current email address but I still can't figure out how to merge my iphone calendars, copy the iphone calendar to iCal, or save my iphone calendar to my mac. Also, I read in ITunes to check "sync to ICal" but my ITunes under my iphone and info just says "Sync Calendars" which doesn't transfer it to iCal when I sync my phone.
iCloud: Troubleshooting iCloud Calendar
iCloud: Advanced Calendar and iCal troubleshooting -
Hi How do i change my rescue email address if i no longer have access to it and forgot my security answers?
You won't be able to change the address until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use -
I recently re installed itunes (due to pc crashing). When I connect my iphone to sync it is telling me my Iphone is already synced to another library. I no longer have access to that library. How do I delete that old library to enable me to sync to my new library?
You don't need to delete the old library, but it will take a little effort to transfer the allegiance of the device to your new one.
You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2 -
I no longer have my Comcast account how do I get all my old iTunes Facebook etc from my old email to my new phone and centurylink email account
[email protected] when I no longer have the password to the Comcast accountI really can't comprehend the logic that leads to believe that password for old apple id will come to e-mail for new id. Buy may be I just misunderstood something. Contact Apple for assist with password retrieval. If you can verify yourself as account owner they may be able to help you.
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I have a macbook that I bought second hand. The mac has a dual boot system with bootcamp on one side and snow leopard on the other. I would like to be able to hook to a larger hdmi monitor so that in both systems I could see better since on the leopard side the computer has PS4. I have purchased the dvi to HDMI accessory and purchased the HDMI to DVI cable, and can see fine on the bootcamp side, but nothing on the leopard side. Could somebody help me with configuring things so that it will see both side?
Also on a minor note, I need to purchase a new battery for this item and don't know which one to purchase. Any help would be greatly appreciated, especially with the display/monitor issue.
Thanks Sue
ps sorry but the operating system is OS XWhen you try to use the Mac side on your external monitor do you get a blank screen or do you see the aurora background?
It would help to know which one of the 9 different models of MacBook you have. To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up check the Model Identifier and post it back here. -
How do I deauthorize other computers from my homeshare that I no longer have access to?
I am trying to add a new pc to my homeshare network. When trying to do so it tells me that I already have 5 devices sharing my itunes. How do I deauthorize these other devices that I am no longer using, when I don't have access to them any longer?
If you no longer have the computers you want to deauhtorize,
go to "view your account info" on the itunes store,
deauhtorize all five, and then re-authorize your Computers one at a time.
Authorise / Deaurhorise About
http://support.apple.com/kb/HT1420 -
I authorized 5 PCs in the past in different places. Now I want to deauthorize each of them selectively. I can not deauthorize all as I need one to remain authorized. So, how can I deauthorize the last 4 PCs?
Thanks.Individual computers can only be deauthorised directly on them, but you can 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need - deauthorising a computer doesn't remove any content from it, it just means that you can't use/play your iTunes downloads on it until you reauthorise it : authorising and deauthorising.
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