My OS X Mavericks Install Problem
I'm stuck on the part where it says "All other applications must be closed before you install OS X". I don't know why I'm seeing this because all my applications are closed. Even clicking on the "Close other Applications" button doesn't work. After clicking on the button, in around 2-4 minutes it presents me with the same problem. Can anyone help me out ? I can't seem to figure out what it is that I'm doing wrong.
Press COMMAND-OPTION-ESC to open the task manager. See what's still open and kill it.
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Mavericks install problems - repeatable
I have attempted to install Mavericks on my iMac 7,1 twice now with the same result. The software will download and install until the progress bar reaches one minute, at which point it may take 5-15 minutes to complete. Following that the system reboots, I get the chime followed by the spinning progress wheel and then the boot hangs. I'm left with an iMac at a white desktop with the Apple logo, I can go no further. This has happened twice and my Time Machine backups have restored my machine both time. I very hesitant to attempt again without understanding the problem.
My machine configuration is:
Model - 7,1 (20")
OS 10.8.5
RAM - 4 GB
141/500 GB disk free
Thank you,
BobI had this issue on a Mac mini. I chose to use the Recovey boot, restored my system a few times...rinse..repeat...
At this point I ran Disk Utility instead of restoring my mac. I noticed that the Mavericks disk image was laoded, so I thought that I would try to boot holding down the OPTION key, and hope that the Mavericks disk appeared in the Starup Manager. It did. I chose to boot from the Mavericks disk, on the starup volume screen, and the install proceded without a hitch - all of my settings, files and programs were intact after the update to Mavericks.
I am having Spotlight indexing issues now, but I see others are ahving the same problem, so I don't think it's related.
Hope this helps. -
Just tried upgrade to Mavericks and now have network problem! Also got message to upgrade to java 6 but can't get on network to download! Help!!!
I had this issue on a Mac mini. I chose to use the Recovey boot, restored my system a few times...rinse..repeat...
At this point I ran Disk Utility instead of restoring my mac. I noticed that the Mavericks disk image was laoded, so I thought that I would try to boot holding down the OPTION key, and hope that the Mavericks disk appeared in the Starup Manager. It did. I chose to boot from the Mavericks disk, on the starup volume screen, and the install proceded without a hitch - all of my settings, files and programs were intact after the update to Mavericks.
I am having Spotlight indexing issues now, but I see others are ahving the same problem, so I don't think it's related.
Hope this helps. -
Since Mavericks install, problem with gmail
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Have you done the Mail update?
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OS X Mavericks install problem
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Every Mac requires an admin password.
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OS X Mavericks install problems
After downloading Mavericks and when I get to select disk where I want to install, I select my hard drive and I get error that it is used for Time Machine. I use my Time Machine via my Airport Express external HDD. What can I do to fix this? Thank you.
Double clicking you may be opening two instances of the audio file, and if they are both on auto-play, they will have delays on when they play back. Be careful what you double click. Finder icons double click.
Everything else is single click. Check your Mouse System Preference to ensure it isn't too sensitive.
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Photoshop 6 Install Problems on Mavericks
I hope somebody can help?
I have just purchased a second hand copy of Photoshop 6 (year 2000)
I'm trying to install this on a Macbook Pro running Mavericks OS.
When I click to Install the software, I get this message pop up: You can't open the application "(null)" because it may be damaged or incomplete.
Any help would be much appreciated.
MarkHi Curt,
I believe the copy I have is genuine and is Mac compatible.
However, I didn't receive a licence transfer document from the seller, who I might add isn't being too helpful at the moment.
He seems to think it may be Mavericks causing problems, as opposed to it being a software issue. -
Mac App store problem after Mavericks install
I have installed Mavericks, 3 times now, on my MacBook Air. There have been a few hicups but the only one I have been unable to fix is the App Store. It will open, accept my user name and perform updates however it will not allow me to view or download new Apps. If I create a new user that user has full functionality. So the Maverick install has obviously done something to my Mac Store user settings. Has anyone any idea how I fix it?
ThanksBack up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box markedAllow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click anywhere in the following line on this page to select it:
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
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Select
▹ Restart
from the menu bar. -
I have a MacBook Pro I got in Dec. 2006. Have Mountain Lion installed. Some new apps require Maverick, any problems, like slowness, etc installing Maverick?
Thanks,
BillIf you are running Mountain Lion, you don't have a 2006 Macbook Pro. If you are running 10.8, then you can run Yosemite.
Check that your computer is compatible with Mountain Lion/Mavericks/Yosemite.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher -
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"Fix?" To my knowledge there is no widespread problem (I have none myself).
Barry -
Problems with iTunes Sync Since Mavericks Install
MacBook Air, 2011, 4GB, 1.7 GHz, 256GB Drive
Early this week I installed Mavericks (no problem). System Update also updated iTunes and iOS 7 on my various mobile devices.
Now, every other time (more or less) I connect my iphone or ipad for syncs, i get the following symptoms:
- Fans start to run at high speed, with SMC temperature indicator shooting to 200
- Activity Monitor confirms that the energy hog is iTunes
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- iTines then syncs everything, i.e. re-dowloads to my mobile devices all the music and >3000 pictures.
Went to the Apple story and, in the typical Apple answer, they said we haven't heard of the problem. Of course, I could not replicate it in fron of them.
Is this a known problem? Any hints?Go to Add/Remove Software or Manage Applications (Whatever they changed it to in Vista/7/8) Find and remove iTunes and iTunes Mobile Device support. Better yet follow this:
XP: http://support.apple.com/kb/ht1925
Vista/7/8: http://support.apple.com/kb/ht1923 -
Time machine won't back up after Maverick install
Installed Maverick today on macbook pro, then have been unable to back up to Time Machine to my Western Digital 3TB drive. Last back up was successful just before install earlier today.
Time Machine Error "Files can’t be copied onto the backup disk because it appears to be read-only.
and a second message
Time Machine couldn’t complete the backup to “My Book”. Files can’t be copied onto the backup disk because it appears to be read-only. You may need to repair or reformat the disk using Disk Utility. If the disk can’t be repaired, you must use a different disk for backups. Open Time Machine preferences to select a different backup disk.
First restarting after Maverick install I received an error message that the disk "my book" could not be repaired.
When I go to get info on the external drive, under sharing and permissions it sayes I can read only, and I cant figure out how to change this everything to try is grey'd out.
Any help in fixing the problem and understanding the issue.I'm also having this issue. I havn't had it before.
Any help would be appreciated. -
Speed (lack of) issues-Macbook pro post Maverick Install
Hi all... long time browser first time poster... this maverick install is killing my life.
Upgraded to Maverick, my computer was almost useless with spinning beach ball of death for everything I opened. I did the 'usual' useless stuff that someone at a realtively low IT base (like myself) would do, cleaned out trash, restarted etc. Check what was running etc, no love.
Read a bunch of other posts, tried some seemingly good advice, like verifying disk permissions and repairing disk permissions. This definitely helped, alot, and I was now able to use my notebook again, but it's still much slower than usual in most areas, and might be lucky to survive the day at work as I fear I will throw it at the wall next time excel locks up on me!
Here is my etrecheck output as most suggest I require before asking for help. I would LOVE any advice that may help me clean this up.
NOTE- the time machine back ups have actually occured to the best of my knowledge, so i don't fully understand this in the report.
Many thanks, Levi
PS- I am currently running another time machine back up now. And, no, stupidly i did not do a recent one before i installed.... yes i realise this was silly!
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:36:23
Disk Information:
TOSHIBA MK3255GSXF disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (121.05 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Seagate Desktop 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
Time Machine Backups (disk1s2) <not mounted>: 999.86 GB
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
Launch Agents:
[System] com.brother.LOGINserver.plist 3rd-Party support link
[System] com.citrix.AuthManager_Mac.plist 3rd-Party support link
[System] com.citrix.ServiceRecords.plist 3rd-Party support link
[System] com.teamviewer.teamviewer.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] ws.agile.1PasswordAgent.plist 3rd-Party support link
User Login Items:
iTunesHelper
Fantastical
Google Drive
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
DivXBrowserPlugin: Version: 2.1 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
CitrixICAClientPlugIn: Version: 1.0 - SDK 10.6 3rd-Party support link
OVSHelper: Version: 1.0 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0
Safari Extensions:
DivX HiQ: Version: 2.1.1.94
1Password: Version: 3.9.20
DivX Plus Web Player HTML5 <video>: Version: 2.1.1.94
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
3rd Party Preference Panes:
Citrix ShareFile Sync 3rd-Party support link
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Perian 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
ControlCenter: Version: 2.5.3 - SDK 10.5 3rd-Party support link
/Library/Printers/Brother/Utilities/ControlCenter/ControlCenter.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Applications/iWork '09
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 184.55 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 0 B
Total number of backups: (null)
Size of backup disk: Too small
Backup size 0 B < (Disk used 184.55 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% Safari
3% WindowServer
3% mdworker32
1% Mail
1% Microsoft Excel
Top Processes by Memory:
172 MB Microsoft Excel
156 MB com.apple.IconServicesAgent
135 MB Safari
131 MB Mail
111 MB com.apple.WebKit.WebContent
Virtual Memory Information:
574 MB Free RAM
1.67 GB Active RAM
900 MB Inactive RAM
781 MB Wired RAM
471 MB Page-ins
0 B Page-outsLast post on this topic.
Problem solved.....
Apple support on phone could not work it out.
Apt at genius bar saw many expected thoughts- First assumption was hard drive was gone, tested this, all ok. Next was the disk needed a full repair, this would fix it. No good either. Final call- erase the entire system. Re-install the OS, and then manually trasnfer back my files from the time machine back ups, NO restore.
this has solved it.
Clearly my computer could not handle the Maverick install without a full erase prior. Be warned, it can absorb a **** of a lot of your time, and if like myself your computer is your day-to-day work horse... it could cause you some serious down time.
Levi
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