My OS X Mountain Lion download was interrupted and now I can't get it to download at all.
My OS X 7 Mountain Lion download was interrupted and now I have a Mountain Lion shadow on my doc saying "paused" but I can't seem to restart the download
If the download does not resume, then Quit the App Store app and delete the partial download in your Applications folder. Then you will have to start the download all over again from the "Purchases" section of the App store.
Similar Messages
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My ipad was running a backup and it was interrupted and now I can't get it to sync
I can't even do a restore. All I get is that there was an error when backing up
Try a force-restore:
1. Launch iTunes but do not connect the iPad.
2. Hold down the iPad's Home and Sleep buttons at the same time. This will force the screen to fade and the Apple Logo to reappear. KEEP holding the two buttons down until the screen goes black.
3. Once the screen is black, release the Sleep button but keep holding down the Home button while you plug the cable into the iPad. Contunue holding the Home button until the you see the iTunes logo and the picture of the cable on the screen. This may take up to 30 seconds.
4. iTunes should now detect the iPad and you can perform a Restore. -
i downloaded the new itunes version and now i can't get itunes to pop up. all i get is error 6034
Hello CHENSLER68,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My ipad was accientally turned off whilst it was updating and now I can't get it to start up.
Hello there,
My ipad was accientally turned off whilst it was updating and now I can't get it to start up. Please can anyone help?
ThanksTry a force-restore:
1. Launch iTunes but do not connect the iPad.
2. Hold down the iPad's Home and Sleep buttons at the same time. This will force the screen to fade and the Apple Logo to reappear. KEEP holding the two buttons down until the screen goes black.
3. Once the screen is black, release the Sleep button but keep holding down the Home button while you plug the cable into the iPad. Contunue holding the Home button until the you see the iTunes logo and the picture of the cable on the screen. This may take up to 30 seconds.
4. iTunes should now detect the iPad and you can perform a Restore. -
What do I do when a download is interrupted and then will not continue to download?
I really do not think it is the iPad or your network connection. Other users have reported this very same issue. Try this and see if it works for you - it may not work - but it's easy to try - harmless - and it has worked in the past for others.
Try signing out of your account and restart your iPad.
Go to Settings>Store>Apple ID and tap the ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>Store> Apple ID and sign in again. -
As I was Importing, it kept freezing, so I unplugged my phone and now I can't exit or do anything on iPhoto because I have to wait for my non existent download to finish.
Apple menu ==> force quit
LN -
Help, my email was hacked, now I can't get in at all. Can I reset the password through an alternate email?
You do realize that there are many, many email providers and without knowing which one you are talking about, there is no way to answer your question?
Which then leads to this ..... Have you contacted your email provider about this? That's probably the best place to start. See what they recommend. -
Downloaded iPad update and now i can't get wifi for my personal hotspot
downloaded ipad update and now I cant seem to be able to use the wifi from my personal hotspot.
you can try system restore, restore point where the critical update is
▬JM▬ -
I recently upgraded to Snow Leopard and was missing the drivers for my HP 5000 printer. I got the drivers from HP and downloaded them. When I unzipped the file, my computer went to the login page. I logged in but it stays on that page. Can't get to desktop or do anything. Can anyone help with this?
See if you can boot into the Safe Mode.
Safe Mode - About
Safe Mode -
HT1725 I got "error=-36" while downloading a movie, and now I can't get it to resume
I got the error 36 while downloading a movie that I purchased. However, I had to pause it as I was downloading another movie and wanted that one to download a little quicker. Initially, I got error-50 and so I followed the instructions from that feed such as go to Itunes>preferences>restore cache and then restarted my computer (macbook pro) and restarted itunes. Now, I get error-36 and the movie still won't download. According to my account in the itunes store, it's already downloaded. I looked in Music>Itunes Library>Movies and it's not even there....so now what do I do???
Thanks for any helpI had the exact same problem...i just deleted the download and re-downloaded it...seemed to have solved the issue
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HT1727 My laptop was stolen and now I can't get my library back.
My laptop was stolen six months ago, and I just reinstalled iTunes on a new PC. I tried to login with my original username and password and got an error message, so I had to change my username and password. Now when I login, my libraries are empty. How can I get them back? Thanks.
Of course they are empty. Logging into iTunes has NEVER caused content to magically appear.
Use the backup of your computer to put everything back.
If your backup was also stolen, or for some foolish reason you never created a backup, it is possible to download past iTunes purchases. -
I need help retrieving my ITunes the way it was before my computer was restored and upgraded.
This is why it has always been very basic to always maintain a backup copy of your computer. Certainly you did nhot restore your computer without making sure your backup copy was up to date.
Use your backup copy to put everything back. -
My computer restarted while it was installing the shuffle for the first time. Now I cannot get my computer to register the connection and I cannot put music on my shuffle. How can I get my computer to install the driver again and start using my shuffle?
Hey jessandmatt17,
If you cannot get your iPod Shuffle to show up in iTunes, check out the following articles depending if it shows up on your computer within Windows Explorer. With the iPod Shuffle plugged in check in Windows Explorer to see if it shows up as a removable device. They both will help no matter how the iPod Shuffle shows up.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I downloaded software updates and now I can't get online with airport
Hello!
This morning, I got asked by my software update on my Mac (which automatically asks me every week) to install some software updates. I stupidly did not think much about it and clicked ok.
The software updates that I installed were:
1.) Java for Mac OS X 10.3, Update 5 version 5.0
2.) Quicktime version 7.1.6
3.) Security Update 2007-005 version 1.0
4.) Security Update 2007-006 version 1.0
Now I cannot connect to the airport. Everyone else around me is fine. The airport icon in the top right corner shows 4 bars. When I go into Network Status, it says that the AirPort is turned on but is not connected to the internet with a yellow dot next to it.
I went into keychain access and under access control, I noticed that the box was checked next to "confirm before allowing access". However, whenever I try to connect to the internet either via Firefox or Safari, there is no pop up that asks me to confirm. Also, I tried to change the settings in Keychain Access, I changed the setting to "Allow all applications to access this item" and when I click save changes, I get the color wheel of death and the program is listed as not responding.
When I try to enter the WEP 40/128-bit hex password, it either says the computer cannot connect to this network or I get the spinning color wheel and nothing happens and I have to restart the computer.
Does anyone have any suggestions? Perhaps I can uninstall whatever I installed or I need to reconfigure the IP address (I have no idea how to do this)
Thank you so much for your help!! It is much appreciated.First, try repairing permissions. It's often recommended to be done both before AND after installing software updates.
Find Disk Utilities in the Utilities folder (on the Applications folder). Launch it and, in the left-hand pane, single-click your boot volume (if you have multiple volumes/drives/partitions on you hard drive). A "Repair Permissions" button is under the main window. Click it and let the program work.
If that doesn't work, post back.
A -
Help.
I was trying to down load a song from Itunes in UK that's not available in Canada but now its overridden my itunes account in Canada. How do i restore my Canadian itunes default?It is a violation of the terms of service of itunes to use an itunes store from another country. If you did this, then itunes could deactivate your account.
You need to make sure that all of your Canada information is in your account.
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