My other computer is on Version 29 but this one is stuck on 28 and says it has the latest version. How do I fix this?

Hi, I have one computer that just updated to Version 29. My other computer is on Version 28, but says it has "the latest version of Firefox". How do I fix? I would like to take advantage of the sync features.

Firefox 29 (beta) has the new 1.5 version of Sync, where Firefox 28 (earlier) uses the previous version of Sync. Once a Sync account has been upgraded to the new 1.5 version of Sync it won't connect with a pre-29 version of Firefox. So you are looking at a 6 week period of incompatibility, until your release version is updated to Firefox 29.
On a positive note, the new version has a greatly simplified ''(for the user)'' method of adding new devices to an existing Sync account and for re-connecting a device that was "un-linked" from the Sync server. The 3rd authentication "key" - using the Sync Key - has been eliminated. The data encryption "key" will be created (and "compared" at time of login) using the account / user name and the account password; the 3rd key won't be needed by the user.

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I tried to play a song. But it says I need to authorize my computer with a very old apple id I dont use anymore and I cant play the song. How do I fix this?

I am trying to play a song I bought and it is saying I need to authorize my computer to use it with a very old id that I no longer use for apple. How do I get all my music back?

You need to authorize the computer with that specific Apple ID. If that account's inaccessible, delete the song and then purchase it from your current Apple ID, or click here and ask the iTunes Store staff for assistance.
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HT201210 I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Copied from this website.
http://support.apple.com/kb/TS3694#error3194

I have Itunes10.6 on my macbook but just got a new iphone and it says i need to upgrade my mac but the mac says it has the latest version??? Should I download the newer version?

I have Itunes10.6 on my macbook but just got a new iphone and it says i need to upgrade my mac but the mac says it has the latest version??? Should I download the newer version? If I do will all my content merge?

http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
And see http://support.apple.com/kb/SP575

Im try to import a large amount of pictures to Iphoto. I have pleant of space on my HD. But half way thru the transfer an error message comes up and says not enough disc space. How can I fix this?

Im trying to import a large amount of pictures to Iphoto. I have pleanty of space on my HD. But half way thru the transfer an error message comes up and says not enough disc space. How can I fix this?

I. I want to import 58.64 GB of Photos from an external HD
2. I have 278.28 GB space left on my HD
3. The exact error message goes like this......
Insufficient Disk Space
iPhoto cannot import your photos because
there is not enough free space on the
volume containing your iPhoto library
I Have researched this and most advice is to empty the iPhoto trash. I have already done this and it did not help.
Thank you for helping

Error message when connecting to iTunes says my new iPad 4 can't be connected as it requires version 10.7 or later. Surely a new iPad already has the latest version, and if it doesn't how do I get it?

Error message when connecting to iTunes says my new iPad 4 can't be connected as it requires version 10.7 or later. Surely a new iPad already has the latest version, and if it doesn't how do I get it?

Not the iPad - your computer must be running iTunes 10.7 in order to sync. It has nothing to do with iTunes on the iPad.
You can download iTunes for your computer here.
http://www.apple.com/itunes/

A camera icon (with the ends cut off) is on my lock screen, and it wont open the camera app. how do i fix this?

A camera icon (with the ends cut off) is on my lock screen, and it wont open the camera app. how do i fix this? does anyone else have this problem with the iphone 4s?

What do you mean "with the ends cut off"?
You swipe the screen upwards starting on this icon to open the camera app.

HT4972 updating from ios 5.1.1, ipad keeps saying it has the latest version

How to update from 5.1.1 when ipad says it has the latest version?

The Original iPad can only be updated to IOS 5.1.1

New Computer- XP to windows 7 and I transfered my music with an external hard drive and will not locate the music. How do I fix this?

I just copied all my itunes mucis folders onto my external hard drive and copied them over to my new windows 7 computer and I itune cannot "locate" the music. How do I fix this?

I suspect your library has been transformed from the old layout into the new one. See make a split library portable for details. The empty but for artwork folders you're seeing are likely to contain orphaned artwork and .ini files generated at some point by Windows Media Player. iTunes doesn't move these when it shuffles things around. Once you've made sure you can move the artist folders sideways or down into another folder, make sure nothing else has been affected, then remove.
tt2

I have updated my firefox version but it keeps on telling me that I do not have the latest version, even though I just updated it.

On the homepage of firefox it sayd that I do not have the latest version of firefox. So i desidet to update it, but after that it kept on telling me that I do not have the latest version. I am sure that I have the latest version because I just updated it. Is it possible that the update did not work or is just an advertisement firefox shows to everyone? Hopefully you can provide me an answer, which would be helpful.
Computer's operating system: vista (I do not know whether this is relevant)

The machine could be repaired by a company that does circuit board re-soldering, since it is possible a heat-flex solder break on the main board may have caused either the processor or graphics chips to lose connection and that could manifest itself in a few somewhat documented ways.
There is an on-board RAM chip that may also have something to do with a kernel panic, if it no longer is functioning correctly; that is the non-removable one soldered on the board you never usually worry about.
Companies such as powerbookmedic, wegenermedia, and others can take in portable macs of vintage or newer (contact them for details on what they do, and how they accept work orders) for repair and can fix most anything; and have a parts inventory. Modern repair workstations allow the equipped service company to fix complex issues and they do troubleshooting. Sometimes the cost is less than a replacement logic board.
The links above may help isolate the general cause of a kernel panic. There are other articles in Support database including a deeper look into them.
•Technical Note TN2063: Understanding & Debugging Kernel Panics
https://developer.apple.com/library/mac/technotes/tn2063/_index.html
•Resolving Kernel Panics - The X Lab:
http://www.thexlab.com/faqs/kernelpanics.html
•Troubleshooting Kernel Panics:
http://www.thexlab.com/faqs/kernelpanics.html#Anchor-Troubleshooting-49575
Usually the issue is caused by hardware, especially if there is an indication of machine failure in the crash log or other screen image text.
A working last model MacBook (mid-2010) would be a better 'first mac' to have.
Hopefully you can sort it out.
If not, there likely are fair parts in it.
Good luck & happy computing!

Since I downloaded and installed adobe reader 10, I can't see web page pdf files in safari but I can copy and paste into firefox and I can see the pdf. How can I fix this?

Ever since I downloaded adobe reader 10, safari won't display web page pdf's but I can paste the URL in to firefox and can see it there. How can I fix this?

Quit Safari.
Go to /Library/Internt Plug-Ins.
Move the AdobePDFViewer.plugin to the Trash.
Relaunch Safari.

If two iphones were updated using the same apple id and now are receiving the same messages, how do i fix this?

Hey guys. So i recently downloaded ios7 for my iphone 4s and so did my mom. But my mom decided to update her phone as well using the same apple id. Now she is recieving all of my messages instead of me. Please let me know how I could fix this. Thank you.

Have your wife log in to her user account on the laptop. Launch iTunes, then connect her phone to the computer with the USB cable. Sync. That should put back all apps and media. Since you already upgraded her to iOS 5 she'll have to manually enter all her settings and preferences, and organize her home screens.

On my Yahoo emails and certain websites I get an error message. I download and install Flash Player and I still get the error. How can I fix this? It's very annoying because I have to use IE instead.

When I use IE I don't have this problem. It's only with Firefox.

Update your Flash Player which is way out of date, even your newer one won't work well with Firefox and many security updates have occurred since..
* http://www.adobe.com/software/flash/about/
The current Flash is Shockwave Flash 10.3.181.26 You have both Shockwave Flash 7.0 r19 and 10.0 r45 -- you will probably have to uninstall the 7.0 version through the control panel, do that first. Use the Adobe page to update as you are less likely to get crapware install suggestions from that page.
Afterwards run a plug-in update type in about:plugins into location bar and hit enter at the top of the list is a link for for plugins test which you should check out<br>
http://www.mozilla.com/plugincheck/
When installing updates, watch out for crapware installs, the checking and the updates are supplied by the plugin makers -- not by Mozilla.
* Example of Yahoo Toolbar loaded on with Java<br>
http://imageshack.us/photo/my-images/266/javainstall.png/
You are on Windows 7, which means you've got decent hardware and software, you should be on Firefox 4. www.mozilla.com to get the latest version.
Next week Firefox 5 comes out, your toolbar changes changes to Fx4 will still work in Fx5. Then ...
You can make Firefox 4.0.1 look like Firefox 3.6.17, see numbered items 1-10 in the following topic
* [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6)]
If you install "Adblock Plus" extension with a filter subscription such as "EasyList US" which you can subscribe to from the extensions options options once installed. That will eliminate many flash ads, and help somewhat with news sites which have a lot of Flash pages but possibly only the ads start automatically.
Some additional tips on stopping AutoPlay in
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#autoplay

My MacBook is 5 years old. Until recently, I had no problems. I had a CD that got stuck in the drive and I was able to remove it. But now there is a grey screen with a file folder and question mark in the middle. How do I fix this?

I have tried rebooting the MacBook several times as well as resetting it. If I turn it off and then turn it back on while holding "option" a mouse appears on the screen but nothing else. This started earlier today when the screen froze and I had to restart the computer (with the CD still in it). I have not been able to get back to the computer since.

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the operating system files on the hard drive are somehow corrupted or damaged.
If you don't have your install disks you can get the 10.4 gray disks by calling AppleCare. 1-800-APL-CARE (1-800-275-2273) They can send them to you for about $16 per disk plus S & H. Just give them your serial number and they'll know which ones you need. With the original disks you also get the iLife that was current when your MacBook was bought included on the #2 disk.
Or if you don't have any files you want to recover from your hard drive you can get Snow Leopard for $29 if you have at least 1gb of RAM and a working DVD drive. http://store.apple.com/us/product/MC573Z/A?mco=MTY3ODQ5OTY You would then erase and reformat your hard drive and install Snow Leopard. You won't need the box set unless you want the latest iLife and iWork. If you only want iPhoto or other single apps you can get them from the App Store in 10.6.6. iPhoto, iMovie and Garage Band for $15 each and Pages, Keynote and Numbers for $20 each.
If you have files you want to recover you can get a larger hard drive and put your old hard drive in an external case. After you install the Mac OS on the new hard drive you can plug in the old hard drive in the external case by the USB connection and try to access it that way.
To buy a hard drive try Newegg.com http://www.newegg.com/Store/SubCategory.aspx?SubCategory=380&name=Laptop-Hard-Dr ives or OWC http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/
Here's instructions on replacing the hard drive http://creativemac.digitalmedianet.com/articles/viewarticle.jsp?id=45088
Here's a cheap SATA external hard drive case on eBay http://cgi.ebay.com/USB-2-5-SATA-HDD-HARD-DRIVE-EXTERNAL-ENCLOSURE-CASE-BOX-/120 636286623?pt=PCC_Drives_Storage_Internal&hash=item1c167ba69f

I update to latest version but browswer home page always tells me i am not on the latest version

this has happened several times when i have downloaded he latest version - currently the one released 21 dec 2011 i downloaded did the same - everything goes fine with the download and the older version it says is replaed - i am on a mac but that shouldn't matter i guess - what do you think

This - http://www.google.com/firefox - is the old Firefox Start Page used by the Firefox 3.6 and earlier versions of Firefox, I don't think it is being maintained by Google.
Starting with the Firefox 4 version, Firefox is using a "local" Start Page with the address of '''about:home'''. It looks similar to the old Start Page, but it isn't exactly the same.

My other computer is on Version 29 but this one is stuck on 28 and says it has the latest version. How do I fix this?

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