My Outgoing IOS E-Mail SMPT says OFFLINE and I cannot send email, only receive. suggestions please?

Hello, My Outgoing IOS e-mail says OFFLINE (SMPT) and I cannot send e-mails, only receive. Internet connection is fine and my Internet Company says all connections are fine with their server and passwords are good too. Says issue is with Apple. Any suggestions please?

Hello Fab A.,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning Mail:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

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TS2998 Help!!! All of a sudden my "send" in Mail is greyed out and i cannot send emails. Any ideas, I can receive them ok.

Can anyone help me......... All of a sudden my "send" in Mail is greyed out, I can receive mail but cannot reply or send a new mail message.

Austin,
Connection doctor says all accounts are connected.
I have two email accounts setup and my business one appears to be ok (can reply and send ok).
The main account has the "send" button greyed out.
And now my F4 button does not open the set apps e.g. calender/calculator etc instead it opens "manage widgets"
This all seems to have started since the system updated OSX to 10.6.8

I downloaded Lion and now 3 of my mail addresses are offline and I cannot access or send messages. Any ideas?

I downloaded Lion and now 3 of my mail addresses are offline and I cannot access or send messages. Any ideas?

If it's because you were using Office 2004, the eight year old version of Office that was written when Intel processors were not used in Macs, then there will be no fix. Lion dropped support for PowerPC applications, as has been widely reported since Lion's release last August.
You can upgrade Office 2004 to Office 2008 or Office 2011. You can use iWorks 2009 that can open Microsoft files. You can use a number of free applications that are also capable of working with Microsoft documents. You can go back to Snow Leopard, if you have a backup. Or, if you have an external drive or room to add a partition to your current drive, you can install Snow Leopard on it.
Search these forums for more information. If this is your issue, it's been posted and answered several times a day since August 2011.

Just downloaded iOS 7.0 on iPhone and now cannot send email -sender address rejected by server???

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What happens when you go to the web based mail for your email account?
Are you able to login and send / receive messages from the web?
If so, you might need to check outgoing email settings on your iPhone
Settings > Mail, Contacts Calendars
Tap on the account you are having an issue with
Tap on the email address beside the word Account
Tap on info beside SMTP (SMTP = outgoing mail server)
Tap on the SMTP server name again.
Make sure server is turned on
Check settings & port info, password, etc.
Good luck!

I can receive AOL mail on my iPhone but I cannot send email.

I can receive email for my AOL account on my iPhone but I cannot send email from the iPhone. I can send email OK from a computer. I have AT&T service.

razmee209 (and others in this community)... HELP!
I have the same issue - I can receive email on my iPhone, but cannot send messages.   Keep getting error message: (Cannot Send Mail - The user name or password for "SMTP:[email protected]" is incorrect
This issue occurred when I changed my AOL password.   I also updated my password on my iPhone.   After exploring this issue more deeply, it appears that my iPhone did not update my password for outgoing mail (as that are more "dots" in the password field for my outgoing server account, than for the incoming server passward that was just updated.
I am unable to change ANY of the information or settings in any of the outgoing mail server accounts - except only to toggle each account ON or OFF.   All other information is "greyed" out, and unavailable and inaccessible.
I know that if I could just change (or somehow sync) the outgoing password to match the new incoming password.
PLEASE HELP!!

How do I fix Mail in Snow Leopard where I cannot send emails from my account to another account I've set up in Mail, but the reverse works fine?

I have a problem with Mail in Snow Leopard in that I cannot set up two email accounts for myself and my wife with the same ISP and have them operate properly. I've set up the accounts in strict accordance with my ISP's instructions for setting up email accounts on Mac Mail but I cannot send an email from my account to my wife's without a drop-down message appearing that Mail 'cannot send the email from this server. Please edit the server list'. No amount of tweaking appears to work. Applecare consultants have so far been unable to get it to work and a recent visit to the local Genius Bar in the Apple Store was fruitless also. My ISP's help line was unable to solve the problem even with a supervisor level consultant. The ISP concluded it was some kind of 'bug' in Mail.
I could send emails from my wife's account to mine, but not vice versa; I could send emails to other addresees without any problem and I can send emails from my account to my wife's using the ISP's webmail.
Does anyone please have a solution to my problem? At the moment we're operating one account (mine) on my Macbook and my wife's is set up on her iPad2. As we prefer to use the Macbook for storage and (using Time Machine) for back-up of our data, the two accounts on separate machines is a nuisance.
Another factor is that I prefer to control when I download emails and set my preferences accordingly. One of the so-called 'fixes' that were tried wound up downloading emails regardless of settings, even after removing my wife's account; the matter was remedied only after I had removed all accounts form Mail and started afresh from scratch.

You'll have to pardon my ignorance of some computer terminology; I'm a retired manager and not a computer technician, hence my muddling up of client and server terminology.
Re your comment about Port 339: I did qualify this with (?). As I wrote, it all happened at lightining speed and the guy at the Genius Bar didn't bother explaining what he was doing. Port designation contained 3s and 9s to the best of my recollection.
That said, you seem to be spot on re setting up a 'dummy' client in Mail. I set it up as you suggested and I can send to and receive from this client without a problem. You appear to have identified the solution, notwithstanding the claims of the ISP's 'experts'.
The next problem I have now is sorting out my wife's mailbox that is so troublesome whenever I set it up on Mail.
All the other set-up advice to date yielded a similar result; inability to send from my account to her inbox. Perhaps deleting her details from the account altogether and setting them up again from scratch may be the solution and I shall try that in due course. The impediment that I have with this at the moment is that my ISP admits that it has 'a technical problem with its email servers' and some of its related web pages that prevent my doing this myself. I will have to go through the telephone 'help' line and ask the technician to set it up at their end on my instructions. This has some disadvantages in that I have to divulge the password to the account to the operator rather than keeping it anonymous by doing it on-line. You may have solved the problem, but until I can successfully sort out a working mailbox for my wife i cannot definitively say so.
Many thanks for your perseverance. You've made more sense than anyone else so far and that deserves some points, surely?

My Mail goes offline and I cannot send mail out

I have two email accounts I use with my mail. I have my Gmail college account and my Outlook College account. I am using OS X 10.8.2 Mountain Lion.
Here is the Screenshot of what pops up when I try to send the mail:
I have tried looking through the options and taking them both offline and bringing them back. I have even deleted both accounts and created them again. I've checked the numbers from the information on the email pages and I'm just incredibly frusturated because I need to communicate with my schools and professors.

Mail troubleshooting:
http://support.apple.com/kb/PH11720
http://support.apple.com/kb/TS3276

Mail program goes offline and can't send any email

for couple of weeks ago i had a problem with Mail program and then it started to miss up entire system which even my apple id didn't work so i delete my entire keychain and then i add all again it start to work but now i have a problem with mail program which goes offline and i quit the program and leave it for couple of minutes and then i run it again it worked for 2 second and then goes offline again this is problem number one in other hand i can't send any email from program my emails go to the Outbox and after couple of minuts asking me to resend it which i usually don't do it and send it directly from website any suggestion i can fix this ? i called apple support afew weeks ago the guy didn't respond correctly and told me he has to call the engineer or something like that and after that because it took a lot of time one of my friend fix the problem for me but now i still have problem with this
any suggestion ? or i should give up using this softwear ?

More information is required for a meaningful reply. Do you have an email account? Are you settings correct? Can you receive emails on the iPad? Have you another device on which you send /receive emails? Is it working OK?

My yahoo account was hacked. I changed the password and now cannot send email from any apple device. I have deleted mail and reinstalled it and it still doesn't wok. I get " sending the message to server failed" help!

I have tried everything and get this same error message on my iPhone and iPad. Yahoo account works fine on pc. I can receive emails and use Internet on apple devices but cannot send mail. Thanks.

Hello DRB1962
Check to make sure that you validated the device within your account on webmail.
iOS: Setting up Hotmail, Outlook, Live, or MSN email accounts
http://support.apple.com/kb/HT1694
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Why do my reply e-mails sometimes say 'attaching' and do not send

I exchange e-mails with some friends who often send attachments like photo's or include web links in the text. Sometimes when I reply I get the message 'attaching' this goes on for ages and ages and I eventually cancel and try again. Sometimes this sends and sometimes it still says 'attaching'. What is causing this?
I noticed in the 'view' menu an item is ticked called 'display attachments inline' is this my problem? I am frightened of changing anything in case I mess it up.
As you can probably tell I am not very computer literate.

In that case your email provider's server is having difficulties to deliver the message to the recipients email provider server.
This has got nothing to do with Thunderbird.
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The Mac Mail program is not stupid but garbage in = garbage out.
The colon being added between Earthlink's server and your user name is normal with an authenticated SMTP server.
Although I have cable modem internet service at home, I've kept an old Earthlink dial-up account for use when traveling if a high speed wired or wireless connection isn't available (which is becoming less common). I use Earthlink's authenticated SMTP server to send messages with my Earthlink account when connected to my ISP at home and to send messages with my other email accounts when using Earthlink's dial-up for internet access when traveling.
My Earthlink SMTP server settings are as follows:
SMTP Server: smtpauth.earthlink.net
Server Port: 587 (this is determined by the ISP used for connecting to the internet but since you are not using Earthlink for internet access, Port 587 should work but not always)
Use Secure Sockets Layer (SSL): Off or not selected.
Authentication: MD5 Challenge-Response
User Name: Your entire Earthlink email address.
Password: Your account password - the same password use for checking the incoming mail server for new messages.
If these settings do not work, it is likely the ISP you are using for internet access is blocking the use of all SMTP servers that are outside of their network on any port even if authenticated.
I don't want to use my ISP's way of sending and receiving email.
I just want to use my ISP for DSL service and keep my earthlink
mail email address.
Unfortunately, you have NO control over this. You are at the complete mercy of your ISP and their restrictions.
You can add your ISP's SMTP server information to the Mail.app and select/use your ISP's SMTP server to send messages with your Earthlink account which is completely invisible to all recipients.

Can't send email only receive using safe-mail

I have a www.safe-mail.net email account and i have been trying to set it up on the Iphone.
I switched pop 3 on etc in safe mail and entered the settings it suggests. I managed to receive email but it kept refusing to send it out.
If anyone has any ideas would really appreciate it as it is driving me mad.
thanks

The Mac Mail program is not stupid but garbage in = garbage out.
The colon being added between Earthlink's server and your user name is normal with an authenticated SMTP server.
Although I have cable modem internet service at home, I've kept an old Earthlink dial-up account for use when traveling if a high speed wired or wireless connection isn't available (which is becoming less common). I use Earthlink's authenticated SMTP server to send messages with my Earthlink account when connected to my ISP at home and to send messages with my other email accounts when using Earthlink's dial-up for internet access when traveling.
My Earthlink SMTP server settings are as follows:
SMTP Server: smtpauth.earthlink.net
Server Port: 587 (this is determined by the ISP used for connecting to the internet but since you are not using Earthlink for internet access, Port 587 should work but not always)
Use Secure Sockets Layer (SSL): Off or not selected.
Authentication: MD5 Challenge-Response
User Name: Your entire Earthlink email address.
Password: Your account password - the same password use for checking the incoming mail server for new messages.
If these settings do not work, it is likely the ISP you are using for internet access is blocking the use of all SMTP servers that are outside of their network on any port even if authenticated.
I don't want to use my ISP's way of sending and receiving email.
I just want to use my ISP for DSL service and keep my earthlink
mail email address.
Unfortunately, you have NO control over this. You are at the complete mercy of your ISP and their restrictions.
You can add your ISP's SMTP server information to the Mail.app and select/use your ISP's SMTP server to send messages with your Earthlink account which is completely invisible to all recipients.

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[http://support.mozilla.com/en-US/kb/Bookmarks] <br />
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My Outgoing IOS E-Mail SMPT says OFFLINE and I cannot send email, only receive. suggestions please?

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