My outgoing server (SMTP) says offline?

All of a sudden my SMTP server says offline
I can recieve emails
Do not have this issue on any other device
Mac OSX 10.9
I would like your help if possible and thanks.

Hello,
In Mail's Window menu item, choose Connection Doctor, does that report failed for smtp?
Modt likely the port or authentication method if nuser & Password are correct... sometimes the user ID is  JohnDoe, other times it needs to be [email protected]

Similar Messages

  • Why can i not get my email to send from my mac? the outgoing server keeps saying its offline?!

    why can i not get my email to send from my mac? the outgoing server keeps saying its offline?! any help would be greatly appreciated

    markwmsn wrote:
    To each his own. I own Outlook, but I avoid using it like the plague. The only Mac mail software I have liked better than Apple's Mail was Qualcomm's Eudora, which is no longer updated or even available, won't run without Rosetta, and unfortunately never quite got the hang of IMAP.
    Check out this post regarding this user's continuing use of Eudora on his Lion MacBook:
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    A thousand thanks and kudos to Michael for this fabulously excellent thread!
    Eudora's now happy in her new Snow Leopard VM home on my Lion ModBook!
    Appears essential to keep resource-forked data off Lion disk:
    First attempt with Eudora on SL VM was sharing data on Lion disk. Error messages on open like "can't find Table of Contents" suggest Lion ate resource forks crucial to Eudora.
    Found success by transferring data from SL Mac to thumb drive, then mounted drive in SL VM so Lion couldn't touch.
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  • My outgoing mail server smtp remains offline. I have tried using different port but did not work. What else can I try?

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    In Mail,  my icloud account the smtp's server is offline & the incoming  server is gray? How can I reverse this ?
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    Okay, fixed it on mine.  In Mail.app:
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    4) Fix username by appending domain name
        (append "@gmail.com" if standard account, or your own domain if apps user).
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    Save your preferences.

  • In Mail, in accounts why is my outgoing server (SMTP) off line

    Why doe it say offline, and if it is..how do i get it online?

    If it's worked before then it may be a temorary outage on the server end.
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  • Mail Outgoing Server almost ALWAYS offline (ATT internet)

    I realize this is a common issue (Google efforts were made before posting this), but solutions seem to be elusive. I have ATT internet (Uverse), and my Mail 4.5 outgoing emails won't go. They "spin" in the outbox for up to an hour before something clicks and they go.
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    Emails I want to send will, as previously stated, eventually go through if I let them sit for an hour in the outbox. That's no good for time-sensitive business, of course, and Apple's glitch with offline outgoing mail servers is quite famous.
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    Akicita wrote:
    I realize this is a common issue (Google efforts were made before posting this), but solutions seem to be elusive. I have ATT internet (Uverse), and my Mail 4.5 outgoing emails won't go. They "spin" in the outbox for up to an hour before something clicks and they go.
    ATT outgoing port is supported to be 995 with SSL. That's what I have set. Incoming port is supposed to be 465, but that's irrelevant here (because mail arrives fine, it's sending that's an issue, and because Mail allows you to specify the outgoing server port, but has no comparable entry for incoming server port anyways).
    I can send mail is I use ATT webmail; it's Mail 4.5 that fails. Right-clickng on the ATT server in Mail shows that Mail regards that server as "offline."
    Emails I want to send will, as previously stated, eventually go through if I let them sit for an hour in the outbox. That's no good for time-sensitive business, of course, and Apple's glitch with offline outgoing mail servers is quite famous.
    Ideas? Fixes?
    I think you got the incoming and outgoing ports reversed. I think incoming is 995 and outgoing is 465.
    http://www.att.com/esupport/article.jsp?sid=KB401570&cv=803&title=Whatare+my+email+server+settings+%28i.e.%2C+POP+andSMTP%29%3F#fbid=pu-ninn1tqW
    Message was edited by: BobTheFisherman

  • Gmail Outgoing Mail Server (SMTP) is Offline

    Starting yesterday the gmail SMTP server is offline.
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    RESOLVED - I don't know how to delete this post, but suffice it to say, I quit mail, opened it and suddenly gmail became an option from the dropdown menu.
    Thank you, Lord!

  • Dealing with two email accounts that use the same SMTP (outgoing) server

    Folks:
    re:   mail.app  5.2 (MacOS 10.7.4) with respect to POP accounts only
    I've read this thread multiple times, spent many hours experimenting, and my web searches haven't come up with any more useful help.
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        smtp.example.com      [email protected], [email protected]
    (Description column omitted for brevity.  And of course, mail.app doesn't show the little envelope icons.)
    But I cannot reliably achieve this result.   When I select the SMTP server from the list for the second account --as suggested in the above-referenced thread--- I see the credentials (user name and password) for the first.  Should I overwrite them?  No, I don't think so -- I think that will break the first account.   I feel mail.app should present me with empty credentials boxes instead.  Maybe this happens -- sometimes.  But I can't see how to make it happen.  Am I simply overlooking something?
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    Message was edited by: Hen3ry  to clean up the table a little and add a parenthetical explanation.

    OK, I'm convinced.   The mail.app UI is BROKEN -- in my primary user account.  Such that it cannot reliably select an outgoing server for editing.
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  • Outgoing smtp servers offline?

    I installed Yosemite on Friday; since then I cannot send emails but can receive them; when  I press 'send' I get a drop down menu tab which says outgoing servers (smtp) are offline and there's nothing i can do using the 'edit servers' option
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    This one worked for me on all my Apple devices, absolutely works :-)
    Quit mail
    Open up Finder
    In the Finder menu bar select Go > Go to folder
    type in ~/Library and click Go (on my kb the "~" is next to the left shift key)
    Open the folder Mail
    Open the folder V2
    Open the folder MailData
    Double click to open Accounts.plist (should open in TextEdit)
    Find the block of data that contains the offending mail account
    Find the line within this block that says <key>UserAllowsInsecureAuthentication</key>
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  • Outgoing server offline

    My outgoing server always show offline on my mac even after re-setting all passwords

    Hey Linaef,
    Thanks for the question. I understand you are experiencing issues with your Mail account on your Mac. To isolate the issue, you can utilize the steps in this resource, along with the Connection Doctor:
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/TS3276
    You may also wish to double check your mail settings are correct:
    Apple - Support - Mail Settings Lookup
    http://www.apple.com/support/mail-settings-lookup/
    Thanks,
    Matt M.

  • MAIL problem - telefonica smtp outgoing server

    First sorry this is on the safari board. Couldn't find the one for mail!
    I am on holiday and the ISP I can find (public) is Telefonica. I have tried the standard smtp outgoing server (smtp.telefonica.net) but even on this I keep getting a "address rejected by server'. I've tried different servers but I think telefonica is fairly tight about that sort of stuff. I think the problem is a password and username is needed however I can't get these.
    Is there any way around this, perhaps setting up a personal smtp server, or someway of bypassing their outgoing mail restrictions? This is my first mac so I'm a little bit stuck...
    hope you can help!

    Ok fixed it. For anyone else having the problem of a not being able to send outgoing mail with a public ISP do the following.
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    2) Set up a new server in mail: "mail/preferences/accounts/outgoingmail server (drop down)/edit server list"
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    4) server name is 'smtp.gmail.com'. check 'use custom port' and enter 587. check use ssl box.
    5) in Authentication drop down, choose password then enter your gmail username and password.
    All this worked for me after fannying around with loads and loads of far more complicated things! Hope this helps someone like it did me!

  • TS3276 outgoing mail server status is "offline"  how do I put it on line?

    Mail 5.3  Outgoing server status is "offline"  How do I put it on line? 

    OS X Mail: Troubleshooting sending and receiving email messages - Apple Support

  • Outgoing server does not work when I email

    I have set up my iPhone tu work with Hotmail and it works with the ingoing server but I can't send mails. When I try to send mails it says: The connection to the outgoing server smtp.live.com failed.
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    I am a premium hotmail user.

    The problem is probably the wrong host name. If you have an MSN account the outgoing server may be different than it is for Hotmail. If you log in to your web mail account and go to the Support page you should be able to find instructions to set up POP3 mail. In those instructions should be the host name, port, and any other settings you need.
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  • Outgoing server problem

    Why can't I use Mail (8.2) to send mail from an account that is hosted with Adobe's Business Catalyst. I set up the outgoing server as mail.imageprep.net but cannot ever send email from this account. The outgoing server is always offline.
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    This isn't a solution. I have the same problem. I created another user for my login and created a new mail for that user. All worked. I don't know what to do next since the smtp works for one user and not the other. At least this way I know it's not my smtp but something within the MAC. The mail box settings are the same in both. Any ideas?

  • Connection to the outgoing server failed

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    whoa and behold guys, I have the same problem BUT I fixed it. I was up all night looking for answers. I wanted to reply back this morning from a guys email sent to my aol email stating to pray for a job promo. this morning newspaper he made headlines for the school district board of something I dunno..
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    I tested mailing from my gmail to my aol mail address, and I had my aol software open. I checked aol mail on my iphone, and while watching the aol screen the mailbox icon went away.. MAGIC!!
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