My outlook is out of sync with the e-mail counts in several folders.

For example, outlook thinks there are 4 billion junk e-mails in my junk folder. And, periodically, I can not delete or move e-mails and have to log out several times before I am able to delete or move items.
Thank you in advance for your help

Hi,
While the emails are selected, keep the Shift key pressed and hit the Delete key, can you delete the emails this way?
In case it's caused by 3rd-party add-ins, please try starting Outlook in Safe Mode:
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem deleting emails in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
I also recommend you run Scanpst.exe to repair your Outlook Data File:
http://support.microsoft.com/kb/272227/en-us
Regards,
Melon Chen
TechNet Community Support

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