My ow doesn't work for updating apps but does for buying music at ITunes Store.  Why?

My Apple password works for buying songs on iTunes but not for updating apps that I purchased through Apple.  Why.

is the driver for your network card up to date?  that could be a reason it will not work with the more up to date HH3
If want more assistance from the forum members please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com or http://bt.custhelp.com/app/answers/detail/a_id/9354/c/346,4740,5520 and post the results .
are you connected directly to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Similar Messages

  • Previously posted troubleshooting doesn't work for my error message "iTunes could not back up the iPhone because an error occurred".  What other options do I have?

    Previously posted troubleshooting doesn't work for my error message "iTunes could not back up the iPhone because an error occured".  What other options do I have to backup my iPhone data properly?

    Hi there kchagape,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    -Griff W. 

  • My iPad speakers doesn't work whit some apps, but works ok with my iPod app. How can I fix it?

    My iPad speakers doesn't work with some apps, but works ok with my iPod app. The sounds from this apps works ok with earplugs. How can I fix it?

    Talking to yourself again ...eh?

  • Caps Lock lights up but doesn't work in Mac OS (but does in Windows)

    My Caps Lock button lights up but caps do not work in any Leopard programs. If I hold down the Shift key then caps will work.
    However, I have Parallels and caps lock DOES work when running Windows.
    I checked the Modifier Keys settings in keyboard preferences and they are set to the default.
    I am new to Apple and have a Mac Book Pro that I bought in Spring 2008.
    I searched the discussions but didn't see my situation...

    Hi Steve, Welcome to apple discussions.
    Hmm, that is a strange problem. Well, you've already done what I would suggest which is to go to the keyboard settings and click the "Restore defaults" button in the modifier keys window and try again. If that doesn't work then you can restart the computer and check. If that doesn't work you can try to reset the pram. Hold the optioncommand+PR buttons after you hear the startup chime, it should chime again, I let it chime a third time just for good measure and see if things look better.
    If that fails then you can try making another account and seeing if the caps lock works in the new account. There might be some strange error on your account that would be corrected for in a new account. After that it gets more labor intensive. Do a system re-install, do an erase and install.
    You might consider a trip to the apple genius bar there in Honolulu if can. The should be able to run through all that for you. You're still under warrantee so take advantage and get some help.
    Oh, and just a disclaimer that I learned from Adam on the maccast podcast. Make a full, complete backup including a time machine and bootable (like superduper or carbon copy cloner) disk before you do any of the above or take the unit it for service.
    Hope this helps.
    John

  • Font doesn't work in Premiere Titler but DOES in After Effects?

    Having trouble figuring out what the issue is on this one. I'm using the GENUINE font, and when trying to create a title inside of Premiere, it doesn't work. It shows up as blocks/rectangles. If I use the font in any other program, such as After Effects (or Illustrator, Word, etc) it works fine. See screenshots below:
    In Premiere:
    Using After Effects:

    Titler is probably the most font-sensitive application (or mini-app), that Adobe has. I have encountered fonts that work fine in PS, AI, InDesign, AE and even older PageMaker, that flat killed Titler. This ARTICLE goes into a bit more detail, and offers a scheme to fix things, in some cases.
    Good luck,
    Hunt

  • Can't update apps. "Can't connect to the itunes store "

    Hi when I am in the appstore in updates section, it says "can't connect to the itunes store".
    I tried to turn off and turn on the ipad, change date, change the wifi connection ... It the same thing. But I can download apps.
    I'm using Ipad 1. Can you help me ?

    BirminghamguyUK wrote:
    I don't believe that this is just a coincidence that more than one person is having this problem,
    And I don't think that it is some conspiracy put together by Apple to tick people off. Obviously Apple wants you to be able to connect to the iTumes store so that they can line their pockets with even more money from lots and lots of app purchases.
    If you were to spend any time on this site you would find that this is a recurring problem for a very small number of users. If there are 10,000 people on this site - all complaining of the same issue, that is still a minuscule percentage of all iDevice users.
    You are upset and frustrated and I understand that. I don't think it's a coincidence either, but rather a random number of users that all have the same issue. You are noticing it now, because you came here looking for a solution. Apple even has a support article that talks about how to deal with the issue so even they realize that users can have the problem from time to time.

  • USB Headset doesn't work on Mac OSX but does on my WinXP Bootcamp partition

    Hi all,
    I bought my FIRST Mac 2 days ago and am very excited about the migration. My reality is that I need WinXP for work-related activities and so I successfully installed Bootcamp and both WinXP and Mac OSX is working fine.
    My problem is with a brand new Logitech USB Stereo Headset 250. It works just fine on the Windows XP side, but I can't get it to work on the Mac OSX side. Is there something I should be 'turning on' to get the headset to work? Like I said, it just 'worked' when I started up with the WinXP partition but when I restarted in the Mac OSX partition, it doesn't work.
    Apologies if this is a simple thing that the veteran Mac crowd is snickering at as they read this, but I truly want to use the Mac OS as much as possible and if I can't get the headset to work on the Mac side it won't be a good thing.
    Any suggestions?

    Got it (sorry all) - I went into the System Preferences and selected the USB headset from the 'output' tab.

  • FCP7  print to video doesn't work on one timeline but does on another., FCP7  print to video doesn't work on one timeline but does on another.

    I have a project which I captured from .mov and want to print to video : dvd.  The image shows on the monitor but does not work to capture.  The other sequence that is open does run to capture.  What's wrong and how do I fix it.
    Thanks
    BTW, we do this a lot!!!  This glitch is new.  And yes we have rendered the sequence.
    Tom

    Print to Video only works with some Sequence settings via Firewire to the recording device.  Are your Sequence settings for both Sequences the same?
    -DH

  • Account doesn't work on Mac Mail but does on iPhone

    I have a IMAP email account with my company that works on my iPhone and in Entourage but doesn't work in Mac Mail. I have tried to copy the settings and even did a full erase and reinstall of Leopard and no one has an idea why it won't work, the hosting company or Pro Care. Any idea out there?

    No idea what  "My apple ID account doesn't work on my itunes but it does on the web" means.
    Please explain

  • Solution for buying music from itunes in France

    Hi,
    I live in Boston, but do have a second residence in France. I intend to spend a month there in the summer. I don't have a credit card in France. How can I purchase one of those precious gift certificates for French Itunes and use it when I am back in the US? Thanks for your help!

    How can I purchase one of those precious gift certificates for French Itunes and use it when I am back in the US?
    If you have a residence in France so that you have a billing address there, the next time you're in France, purchase a prepaid card (they're available through the Apple Store and perhaps through other retailers there), then open a new iTunes Store account in the French Store using that prepaid card. Or have a friend with a French iTunes Store account purchase a gift certificate for you, and then similarly use that code to open an account in the French iTunes Store.
    Regards.

  • HT1391 "File Get Info" doesn't work for all items in iTunes.

    I have some iTunesU videos where the Get Info is grayed out (not available).How do I find out where these files are located on my system? (Mac OS X).
    Thanks,
    Chris.

    Try to update iTunes.
    Or - Remove iTunes from your system, download from https://www.apple.com/itunes/download/
    And install.
    In simple words (reinstall iTunes)
    i guess you have updated Yosemite not clean install.
    Anyway, for me updates not worked 100% stable. i always do clean install and this is the best way to go, only problem is that there are no official way from apple to make a bootable drive - all the time this is big problem...

  • Adobe flash doesn't work for streaming music on Firefox 10.2 but worked fine on 10.0

    I listen to streaming radio. It uses flash. Worked fine on Firefox 10.0. I just updated to 10.1.2 and now no streaming radio.

    Hi dolejast,
    We have a [https://support.mozilla.org/en-US/kb/firefox-crashes-or-flash-plugin-crashes troubleshooting section for Flash] that might help. It provides a lot of good information for the most common flash related issues.
    Hopefully this helps!

  • App Remote doesn't work on MacPro desktop, but does work on MacBook laptop

    So I have AirExpress connected to my stereo and I can use both my iPhone and iTouch Remote App to control my iTunes library from my MacBook. However, my desktop computer (a MacPro) has all of my music. And the MacPro will not identify my iPhone as a device so I can enter the 4 digit code. Why?

    Have you installed the latest software updates for both iPhone and Mac? Are they both on the same network?

  • KanaaN Mini DisplayPort to HDMI doesn't work on 2013 MBA but does for 2011 Air?

    This cable has worked well with my wife's 2011 air for ouputing audio and video through our Onkyo receiver:
    http://www.amazon.co.uk/KanaaN-Mini-...pr_product_top
    However, I can't get it to work on my new 2013 Air. My Air's display will flash like other Air's do when you plug in a cable, or power on a receiver connected by cable to my Mac. But I can't see external speakers in System Prefs/Audio/Output. An no sound outputs.
    Both my wife's Air and mine are Thunderbolt so can anyone think of a reason for why this would work on hers and not on my 2013 Haswell air?
    Thanks.

    Then unless there's some newer/different setup in 2011 13" MBP (if so, I'd look in Displays), it sounds like a hardware issue, either with the cable or the MBP.
    I would contact AppleCare, as you are still in your three month free phone support, and one year hardware warranty.

  • Submit doesn't Work in Reader online, but does on desktop??

    HI folks,  I had a form that was working online, but now is not (with Reader update? )   
    If I open the form in Reader 10 on my desktop and click submit, it asks appropriately if I want to use a desktop app or web app. 
    I have tried using Submit with XFDF ata, FDF and Full PDF but none work online for me or my clients. 
    I have enabled or extended Rights to Reader under the advanced menu. 
    Now the problem appears to be related to online viewing with the embedded reader plugin in the browser, which opens the form in a web page. Attempting this in Firefox forces a download, which fixes the problem.  So I either need a way to fix this for online viewing or force a download when someone has the browser plugin.
    Any suggestions?  TIA!!!!
    Jeff 

    ALSO,  if I open it in IE 9, and choose to open the file, it opens in Adobe Digital Editions, and it cannot be modified, the forms cannot be filled out.
    This really is a mess of a program...

Maybe you are looking for

  • Mini-DVI to VGA issue

    I'm trying to have my display go to my 26" Vizio tv. However, when everything is plugged in, the display isn't showing up on the TV. Any Help?

  • Issue with gui_download function module

    Hi All,          I have an issue with gui_download function module that it is creating one extra line while downloading my internal table data into text file,which i donot want.i have searched for various threads but couldnot get the proper reply.Or

  • Need link for official oracle clusterware & RAC installaiton on sol10 SPARC

    Hi Forum, I have been trying out all types of possible combination of installations for oracle clusterware and RAC on solaris 10 SPARC system. But as every document is not exact in all the steps so i have not succeeded at all. It would be nice if any

  • OutOfMemory Error when deploying application in WL10

    I've got an application that I am able to deploy from the WL9 console without hickups. But when I try to deploy it through WL10 console, it hangs and eventualy throws an OutOfMemory error. I've tried doubling the memory I allocate to WL but this does

  • How do I optimize the grid size?

    GoLive 7x. In the past, if I remember correctly, when done with a page, I could click the Optimize button in the Inspector, and extra length of the grid would be removed. Now when I do it, extra length is indeed removed, but however, so is extra widt