My pages documents won't restore from iCloud, how to fix?

I recently did a hard reset of my iPad 2, i thought it would fix a problem that proved to be a hardware problem, rater then a software problem. I got (almost) everything back from iCloud, exept for my document in apple programs (pages, numbers and keynote) i am going to talk about pages, as it is the same in all 3 apps.
When i open pages i see my old documents, but they are black icons with a pen and ink. I have tried to restore from settings, but everytime i switch on the restore option and open pages, nothing happens and the restore button is put back to off.
I don't want to reinstall pages, as i get a message saying that i will lose my files if i delete (something about the documents not being updated)
I use pages quite alot, and the documents are important to me. Can i fix it? If yes then how.

Brian...
On the iPad tap Settings > iCloud
Switch Documents & Data off then back on then reset your iPad.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

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