My paid apps are not recognized

I bought a number of Apple apps outside of the App Store, including Aperture and iWork. As far as I can tell the versions I have are the same as the versions that had been for sale at the App Store. When I am in the App Store, the things I bought there showed up as "installed", but things I bought from the Apple web site, or in a store, do not show up with this tag. Shouldn't these show up as "installed"? Or should I be looking elsewhere for the updates to these apps?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The apps that you installed from a disc are not Mac App Store (MAS) apps and will not be recognized by the MAS. Those Apple apps installed from a disc will continue to be updated through Software Update in the Apple Menu. At the time of the next paid upgrade, you can then buy the next version from the MAS, which will then be Apple's only distribution stream.

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In my ipad2 my paid apps are not opening ??

please help me how i will get acces to my paid apps ??

This article will provide you with some steps you can try: http://support.apple.com/kb/ts1702
Good luck
Stijn

Switched country, now purchased apps are not recognized as purchased?

I've had my U.S. account for several years but recently switched the country of that AppleID to a Canadian account. I was pre-warned about the updates only being available on the iOS device which was acceptable.
However, I've noticed that if I delete an app purchased previously on my U.S. account (say, Waze, for example), download under the same AppleID now in Canada, delete it again, and try to download it, it does not maintain the cloud-with-arrow download icon but instead prompts me again to "Get" the app as if I had never purchased it in EITHER country.
Anyone notice the same issue?

Thanks Carolyn... I tried that but they are still not showing up. I ended up going to their support page and filled out a form with a description of the problem. I hope that I get a response soon.
Just in case, the link for the form is below.
http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=Mac%2 0App%20Store%20Account%20and%20Billing

Adobe products are not recognized in my Internet Explorer 10 on my Win 7 64B professional

Adobe products are not recognized with my Internet Explorer. I cannot open PDF documents on websites and I cannot play MSN games since Flash Player is not found. I have tried manage add-ons and enable status without success. Can anyone supply detailed information on how to fix this problem?
C-adobe

Are you running IE10 in 64-bit mode? The Adobe Reader plugin is 32-bit, and can only run on a 32-bit browser.
Regarding Flash Player, do you have ActiveX Filtering enabled? Disable it.

In my iPad mini some apps are not seen (voice recorder, calculator, compass etc)

in my iPad mini some apps are not seen (voice recorder, calculator, compass etc)er

Those apps aren't included in iOS on iPads
iPad Mini built-in apps : http://www.apple.com/ipad-mini/built-in-apps/
iPad manual (which has a chapter on each of the built-in apps) : http://support.apple.com/manuals/ipad/

I restarted my mac and many apps and files disappeared. It's like it booted to a state several months ago. My CS 5 apps are not in the dock or applications folder. Has this ever happened before and what can I do?

It's like it booted to a state it was in several months ago. My CS 5 apps are not in the dock or applications folder. Has this ever happened before and what can I do?
The files on my desktop are not the ones that were there when I shut down. It's like it's gone back in time.
My display's power supply got fried (I think) in a power outage so I bought a new one. However, every time I restart the display usually stays black. I have found I need to keep rebooting until it kicks in and starts working. I unplug everything, wait a while (a few minutes to overnight) and try booting again.
This last time the display finally came on but I'm faced with this problem. I used to use time machine, but I deleted everything and disabled it a couple months ago or more so I'm at aloss as to why the mac is booting into the state it was in sevearl months ago.
What could I have done to cause this? Has this ever happened to anyone else and is there a solution?
Note: I did a search for a file I knew was created today. I found it and it showed that it was a file I had saved on the desktop this morning--even though that file's icon is not appearing on the desktop now.
I did a search for photoshop and saw my CS5 version listed.
However, I did a couple more searches and these files no longer appear in the search. I don't know if they're there or not. This is bizarre!
I'm on a Mac Pro, 10.6.2.

Thanks for the obvious question. I mean it. The very same thought came to me this morning and, sure enough, I had booted into another drive--my old one that, of course, had the old desktop, etc.
It didn't dawn on me that this was the case since I hadn't set it as a boot drive but I guess in the course of all the restarts I did, it got switched.
I'm back to normal again.

My ipod shuffle and nano are not recognized by itunes 12

My ipod shuffle (4th generation) and my ipod nano (2013) are not recognized in itunes 12. I have windows vista and have tried all of the troubleshooting suggestions to no success. How can i fix this?

Hi DMG1946,
I'm sorry to hear you are having issues with your iPod shuffle after a recent update. If your iPod shuffle isn't being recognized in iTunes, but is showing up on your Mac, you may find the troubleshooting steps outlined in the following article helpful:
iPod shuffle troubleshooting and service FAQ - Apple Support
If necessary, you may also need to use one or both of the following procedures to reset your iPod shuffle:
Resetting iPod shuffle - Apple Support
About iPod Reset Utility - Apple Support
Sincerely,
- Brenden

After updating My iPad 2 to iOS 5.1.1 , my newly installed apps are not working.

After updating My iPad 2 to iOS 5.1.1 , my newly installed apps are not working . When I try to open the app the screen just flashes and then nothing happens. Built in apps works fine . Please help

I realize that installing apps is not the problem. Installing another app from the app store is a recommended troubleshooting tip from Apple if all of the third party apps will not open. It resets your iTunes authorization when you install the app because you have to enter your password.
If you didn't install another app try it. Read this support article as well.
iOS: Troubleshooting applications purchased for the App Store
Try this as well. Quit all apps, reset the iPad.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad.
Go back to Settings>Store>Sign in and then see if the apps will launch.

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please ad

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise

Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
tt2

TS1363 "An iPod has been detected but it could not be identified properly" iPod Nano 7g and 3g won't work with Windows 8 PC. worked fine up until a month or so ago and now they are not recognized.

"An iPod has been detected but it could not be identified properly" iPod Nano 7g and 3g won't work with Windows 8 PC. worked fine up until a month or so ago and now they are not recognized.

Hi cueball819,
Thanks for using Apple Support Communities. This article has steps to try if your iPods aren't recognized by iTunes or Windows:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
- Ari

My I phone and I pad are not recognized by I tunes anylonger. Why? Waht to do?

My I phone and my I pad are not recognized by I tunes anylonger (it used to be, I do not know waht happened). Why? What to do?
Help, please.

Hello Dora Lucia,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
Have a nice day,
Mario

My email gets bounced into an eternal loop in the outbox and says that my iCloud and me account are not recognized by the server? I've tried setting up another account and it says that I already have them set up, and it is stil only sending 1 or 2 message

My messages get lost in an eternal loop in my out box and it says that my iCloud me accounts are not recognized by the server. I can send 1 or 2 out of 10.
We tried adding a new account and that didn't work. We then deleted the account and started again. Still didn't work. Extremely frustrated!

There also seems to be something wrong with the time!!! My posting says 5:30ish but it was 8:30ish?

Songs in music library downloaded from a CD and synced to my old IPOD are not recognized by my new IPOD classic. What is the fix?

Songs in music library downloaded from a CD and synced to my old IPOD are not recognized by my new IPOD classic. What is the fix?

If you are using automatic syncing with your old iPod, select that iPod in iTunes and go to its Music tab (next to Summary). Note how this Music tab is set up. Maybe you can do a screen shot.
Now, select the new iPod in iTunes. Go to its Music tab, like you did for the old iPod. Set up the new iPod's Music tab exactly like the old iPod, and Apply the change.
The music on your new iPod should now match the old iPod.

HT5622 My apps are not updating as I have no longer access to my eariler apple Id and now I am using a new apple Id which is allowing to download apps but while updating those apps my iPod wants eariler apple Id password to update what should I do ?

My apps are not updating as I have no longer access to my eariler apple Id and now I am using a new apple Id which is allowing to download apps but while updating those apps my iPod wants eariler apple Id password to update what should I do ?

Hi Kanishk,
Those apps are forever tied to the Apple ID they were purchased under. You can either delete them and re-purchase them, or you can go to Manage your Apple ID and reset the password on the old Apple ID so you can use it to update your apps: Apple - My Apple ID
If you decide to continue to use them under the old ID password, I would suggest that when you reset that password, you change it to be the same password as the one you are currently using. That way when apps need to be updated you will only need to know one password and you won't have to be concerned with which Apple ID is displaying.
Cheers,
GB

Hard drive and dvd are not recognized in the setup menu, what could be wrong?

The hard drive and dvd drive are not recognized on the setup menu for my Pavilion a4316f desktop computer. Could it be a failure of the controller? Can a PCI controller be used to replace the mother board controller?
This question was solved.
View Solution.

The Recovery process would erase you hard drive, and attempt to install a fresh OS. Decidely a bad choice if you wanted to save your data files. The Recovery sets are "tattoo" with the BIOS hardwafre configuration. It will not, IMHO, recognize the PCI Sata card.
You mentioned the Recovery program on the hard drive actually requested the installer of the controller (PCI card). Try running from that.
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
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My paid apps are not recognized

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