My PAP2T is not working

I have a PAP2T, In these days, it is not working. The power LED is red and internet LED is green and both of them are always on. The LED of Phone is never on. I cannot hear the voice menu or anyohter sound( although I try to press ****). and my router cannot connet it since the indicater LED of connection is off.
Thank you

LED's on your PAP2T seems normal. However, pressing * (four times) should give you an IVR. PAP2T would seem useless without it...
Try using different analog telephone and see if it works. Otherwise, you may consider replacing it.
Thanks!

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