My partner in australia can text me but I cannot text her even though facetime works perfectly. Whats the problem?

My partner is in Australia. She can text and facetime me but although I can facetime her, I cannot send any text messages. What is wrong? is it a settings problem?

Did you already try the general troubleshooting mentioned in this article?
iOS: Troubleshooting Messages

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I own CS5 on my work laptop which was just stolen. Do I need to buy CS from scratch or can I transfer CS5 to a new computer even though I don't have the one that CS5 is on?

I own CS5 on my work laptop which was just stolen. Do I need to buy a new CS from scratch or can I transfer CS5 to a new computer even though I don't have the computer that CS5 is on? Company purchased CS5 before the whole creative cloud leasing thing started, but after discs.

You can use web chat to remove authorization from the computer that was stolen:
Serial number and activation support
You can download the software again here:
Other downloads

Every time I try to use internet, the application(firefox/safari/chrome) stop working but when I use the modem on windows it works great. whats the problem?

every time I try to use internet, the application(firefox/safari/chrome) stop working but when I use the modem on windows it works great. whats the problem?

I just spoke with Tesco technical support (having been transferred to them by Clubcard support), who told me that the problems people are experiencing when visiting the Tesco site via Safari aren't currently being addressed because "not enough people have called to complain about it".
I asked what percentage of people he thought might make the effort to call instead of just giving up. He replied that he would be one of those who just gave up.
So it would seem that if we would like the problem to be resolved, we each need to take a few moments to CALL TESCO and ensure our complaint is logged by the technical support team.
Every voice helps

I just upgraded from iphone 4 to iphone 4s. My husband has a iphone 4. He can text me but I cannot text him. Any ideas?

I just upgraded my Iphone 4 to the Iphone 4S. My husband has the iphone 4. I can call him but my texts will not go thru. He is able to call and text me. Any ideas what I am doing wrong or what setting I need to change? Thank you.

There is nothing you can do, since he hasn't backed up his phone since 2011. Sorry.
Future reference import all your pics to your computer as you would a digital camera http://support.apple.com/kb/HT4083

TS2755 I have 2 iphone4's my wife can text anyone but she cannot text me. can text if we turn off imessage

I have 2 iphone4's, my wifes phone can text anyone we've tried but not mine when imessage is turned on. she can text me when imessage is turned off. both phones have latest software update and problem only started happening 3 or 4 days ago. help please, have tried all resets reccomended by my carrier and they say every thing from their end is ok and suggested we try apple for any ideas.

Why not create a second Apple ID? Wouldn't that solve the problem much more straightforwardly?
Here's a helpful website: http://www.apple.com/support/appleid/

In the app manager, I can see a snapshot of my homescreen and apps in the right hand pane but I cannot access or even search for my apps in the left hand pane.

Hi all,
Just as it says above, I cannot do any file transfers in iTunes for apps as the apps simply don't appear and are unsearchable. I am using an iPad 4 and the most recent iTunes, how can I resolve this?
I've ticked the Apps box in the general settings.
Thank you!

If you want to do file tranfers, you want to use File Sharing in iTunes is that correct? If that is correct, you have to have apps that support file sharing or they will not appear in the file sharing window.
You have to scroll down a bit in order to see the file sharing window in iTunes.
However, your post is a little bit confusing. I'm assuming that you are talking about iTunes. Some detailed information would certainly help.

I can't receive emails in Thunderbird. Settings look correct. Not sure what the problem is.

My internet provider (TWC) said I should contact you about this. I have two email accounts assigned to Thunderbird, but I'm receiving incoming email to just the one account. I can send emails on mine, but can't receive any. The second email account sends & receives just fine. TWC said my incoming is mail.twc.com & the port is110.
I see under my settings there is no "Outgoing server (SMTP)" showing under Security settings on the list. The second email account does show this setting. I can access new incoming emails logging on to TWC site, but can't retrieve them opening in Thunderbird. Please advise. Thanks.

If your problem is about receiving messages, why are you worried about the 'Outgoing server'?
https://support.mozilla.org/en-US/kb/cannot-receive-messages

HT4993 Can't set up my email for zoomtown even though I've been given the correct incoming and out going settings

Can't get my Cincinnati bell mail eve tho I have correct servers. It says pop3.fuse.net is not responding.

Contact the email account provider.

TS3367 when i facetime anyone i can hear them but they cannot hear me?

when i facetime anyone i can hear them but they cannot hear me?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
I saw one post where a user said dust got inside the small microphone hole. Using a vacuum cleaner removed the dust and restored the audio.
 Cheers, Tom

I switched from an iPhone to a Galaxy s4. Everything seems ok except text messaging with people who have an iPhone. I can send them a text, they can see it, but I cannot see what they text back. What can I do please?

I just switched from an iPhone to a Galaxy 4S and I like it except for text messaging. I can text, they can see it, but I cannot see their response if they are using an iPhone. Can you help me with this? What do I do please?

Congratulations on your new phone kathdogg! Now let's get your messaging working correctly. If you still have your old device, turn it on, go to settings, and turn off iMessaging.
If you are no longer in possession of your old device, you will need to remove your phone number from your Apple Support Profile. This can be done here: http://bit.ly/1cst2SC
Please keep us posted, and let us know if this resolves your issue!
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

TS3276 I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone

I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone help?

Thank you for heading me in the right direction. I reset my Mail account for Outgoing Mail Server to outbound.att.net:(customer ID)@att.net (instead of smtp.att.yahoo.com, per Apple's online troubleshooting information). I'm not sure what "(Offline)" means when it appears at the end of my Outgoing Mail Server (SMTP)?? In the Advanced box I clicked on "Use custom port: 465" and checked "Use Secure Sockets Layer." Authentication: Password; I have correct User Name and Password put in. After doing all this, when I try to send emails again today, they go directly to the Outbox and sit there.
What's curious is that my first sent email this morning did go out using the Outgoing Mail Server, smtp.att.yahoo.com: (customer ID)@att.net(Offline) but subsequent emails I tried to send with this server were rejected with the message: "Cannot send message using the server smtp.att.yahoo.com (etc.). The SMTP server doesn't support TLS(SSL) on port 587. Verify your account settings and try again." That's when I tried resetting my Outgoing Mail Server to outbound.att.net (etc.), as mentioned above, and was unsuccessful in sending out any further emails. I guess my next step is to contact my email service provider, AT&T, and see if they can help me. Thanks, again, for taking the time to respond and for giving me your input! Much appreciated!

The sound quality of my speaker suddenly got really poor when playing music or videos. Sounds like an old AM radio or Sputnik. Pretty sure it's hardware related but maybe not. Thoughts on what the problem might be and if it can be repaired?

The sound quality of my speaker suddenly got really poor when playing music or videos. Sounds like an old AM radio or Sputnik. Pretty sure it's hardware related but maybe not. Thoughts on what the problem might be and if it can be repaired?

The batterys the ipods come with are very sensetive somtimes they dont react right to the first couple of charges. Try fully charging it and then leaving it on until its completely drained a few times. If that doesnt work it might be a lemon.

HT1296 i just downloaded the latest version of itunes but now i cant zync my ipod. i tunes does not detect my ipod. ut just to work perfectly with the older version of itunes but not now. what is something i can do?

i just downloaded the latest version of itunes but i cant zync my iphone nor my ipod. it just to work perfectly with the older version of itunes but now itunes does not detect my ipod nor iphone. i have a windows pd and iwindows detects the iphone and ipod. what is something i can do to fix the problem??

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests

I just bought a new pc and My laptop can connect to it but my airport utility won't recognize it. Even though it does connect to the internet about every 15 minutes the internet shuts off.

I just bought a new pc and for our internet connection we have an airport express. My laptop can connect to it but my airport utility won't recognize it. Even though it does connect to the internet about every 15 minutes the internet shuts off. What should I do?

If you've not yet tried, unpower the AppleTV for a minute or so and restart - this occasionally corrects issues.
If not and the software update seems to have caused an issue, go to the Settings menu and choose to Restore it (this will erase all settings) to reapply current firmware.
Alternatively try to do so via iTunes:
If you see the "Connect to iTunes" screen on your Apple TV - Apple Support

Time Machine will not let me restore from backups after June, 2013. I can see the files on the external hard drive but Time Machine skips all of them and goes back to June, 2013. Does anyone have any idea what the problem is?

Time Machine will not let me restore from backups after June, 2013. I can see the files on the external hard drive but Time Machine skips all of them and goes back to June, 2013. Does anyone have any idea what the problem is?

rtilghman wrote:
telling me to buy a new router is NOT a solution.
And why not? Apple is selling these things like BigMacs. They can't make enough of them. You've been suffering since May because you refuse to get a decent router.
Can you imagine if a company that makes a refrigerator told me that I needed to upgrade my electrical system to rectify a problem with their device? What kind of response IS that?!?!
What if the problem with their device is that it requires a new-fangled "grounded" outlet and your circa 1890 house doesn't have grounded outlets. Would you refuse to purchase a $ 25 adapter on principle?

My partner in australia can text me but I cannot text her even though facetime works perfectly. Whats the problem?

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