My Passport Pro will not mount at all

Hello,
I just bought this Western Digital My Passport Pro with the 2TB with Thunderbolt connection. I do not have a My Passort with a USB connection. It will not mount to my MacBook Pro running Mavericks 10.9.3. However it does work perfectly on my wife's computer running Lion. On my MacBook it dose not show up in finder OR Disk Utility. I called Western Digital and talked to support. They were going to try and fix something for me but said that it had to be available in Disk Utility and said that I had to call Apple for support.
Does anyone know how I can fix this problem so I can use the My Passport Pro with Mavericks?  Thank you!

Did you ever get a solution to this problem?
I bought the My Passport Pro last week to use as a portable backup when travelling with my MacBook Pro (2011).
The My Passport Pro works OK on my iMac.
But, when I plug it into the Thunderbolt port on the MacBook Pro, nothing happens.  Looks like it is not getting enough power.
Both iMac and MBP are running the latest version of Yosemite.
Did you get yours fixed?
Regards
Peter

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