My password no longer allows me to log in. I tried to change it and now its not working what can i do?

my username does not allow me to start my mac book air. what can i do

Reset your user password. If you are using Lion, hold down the option key when you hear the starting "bong". then select the recovery disk. Then follow the instructions as alid out in the second arrow bullet on this document.

Similar Messages

  • My mac book will no longer allow me to use the destop. If I try and open it it asks what application do I wish to use. How do I fix this?

    My mac book will no longer allow me to use the destop. If I try and open it it asks what application do I wish to use. How do I fix this?

    Charsiew wrote:
    I also think it may have to do with the fact that i dropped it...
    When i try to connect to my yahoo email via the Mail thingy, it will say "user name or password for apple.imap.mail.yahoo.com is incorrect even though my yahoo password and user name is correct.
    This is copied from your first post. Am I reading this wrong? Aren't you saying that you are getting a message that the username and password are incorrect? That's why I asked another the word apple in the name. I don't use Yahoo mail that may in fact be correct but I'm just checking,
    IF you are getting a message that the username and password are incorrect.....
    Check the outgoing mail server setting. Make sure that your username and password are in there.
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • I installed Yosemite and now my computer is slow when logging in. Also when I type my password the screen images are distorted. After that my home screen appears and everything seems normal. What can I do to fix this?

    I installed Yosemite and now my computer is slow when logging in. Also when I type my password, a bar appears measuring the process and then all of a sudden the screen images are distorted. After that my home screen appears and everything seems normal. What can I do to fix this?
    Here is what the etrecheck results are:
    Problem description:
    slow at start up, screen is distorted while logging in, it is fine after
    EtreCheck version: 2.1.8 (121)
    Report generated April 5, 2015 at 9:42:01 AM PDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 297
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:7:0
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (174.85 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-898
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.devguru.driver.SamsungComposite (1.1.0) [Click for support]
        [not loaded]    com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) [Click for support]
            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
        [not loaded]    com.devguru.driver.SamsungACMControl (1.1.0) [Click for support]
        [not loaded]    com.devguru.driver.SamsungACMData (1.1.0) [Click for support]
    Startup Items: ℹ️
        HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.ucupdate.plist
        [failed]    com.apple.watchdogd.plist [Click for details]
    Launch Agents: ℹ️
        [not loaded]    com.google.keystone.agent.plist [Click for support]
        [not loaded]    com.hp.help.tocgenerator.plist [Click for support]
        [not loaded]    com.logmein.LMILaunchAgentFixer.plist [Click for support]
        [not loaded]    com.logmein.logmeingui.plist [Click for support]
        [not loaded]    com.logmein.logmeinguiagent.plist [Click for support]
        [not loaded]    com.logmein.logmeinguiagentatlogin.plist [Click for support]
    Launch Daemons: ℹ️
        [not loaded]    com.adobe.fpsaud.plist [Click for support]
        [not loaded]    com.google.keystone.daemon.plist [Click for support]
        [not loaded]    com.logmein.logmeinblanker.plist [Click for support]
        [not loaded]    com.logmein.logmeinserver.plist [Click for support]
        [not loaded]    com.logmein.raupdate.plist [Click for support]
        [not loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [not loaded]    com.adobe.ARM.[...].plist [Click for support]
        [not loaded]    com.facebook.videochat.[redacted].plist [Click for support]
        [not loaded]    com.google.GoogleContactSyncAgent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Android File Transfer Agent    Application  (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
        HP Product Research    Application  (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
        HPEventHandler    Application  (/Library/Printers/hp/hpio/HPEventHandler.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        LogMeInSafari64: Version: 1.0.660 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        LogMeIn: Version: 1.0.660 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        LogMeInSafari32: Version: 1.0.660 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        AdobePDFViewer: Version: 10.0.1 [Click for support]
        SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             7%    ocspd
             4%    WindowServer
             1%    kextd
             0%    ps
             0%    securityd
    Top Processes by Memory: ℹ️
        137 MB    Microsoft Word
        120 MB    Safari
        86 MB    ocspd
        82 MB    CalendarAgent
        77 MB    WindowServer
    Virtual Memory Information: ℹ️
        310 MB    Free RAM
        1.89 GB    Active RAM
        1.55 GB    Inactive RAM
        544 MB    Wired RAM
        1.13 GB    Page-ins
        8 KB    Page-outs
    Diagnostics Information: ℹ️
        Apr 5, 2015, 09:32:47 AM    Self test - passed
        Apr 5, 2015, 09:30:05 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-05-093005_[redacted].crash
        Apr 4, 2015, 01:12:41 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-04-131241_[redacted].crash
        Apr 4, 2015, 08:13:57 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-04-081357_[redacted].crash

    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstalling OS X Without Erasing the Drive
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Alternatively, see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • I forget my password to my ipod and i have try to rerstart it but its not working what should i do?

    i forget my password to my ipod and i have try to restart it but its not working. i have done i could think of please help!!

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
      4. What to Do If You've Forgotten Your iPhone's Passcode
      5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog
         If you have forgotten your Restrictions code, then follow the instructions
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    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the
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              to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
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         9. The final step is to restore your device from a previous backup. If you do not have a
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    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • I forgot my macbooks password and i cant do it from terminal its not working what am i goingto do?

    Actually i didnt forgot my password i just wrote it with another keyboard language and i changed the keyboard now i cant find the password i tried from terminal but it says its a service error what am i going to do now ?

    If you know which keyboard layout is active, tell us the characters you need to make and I may be able to tell you how to make them.
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  • HT1688 Iphone 4 will not connect to wifi, and there is NO password on it, i have reset network connections, and it wont connect. I click other and typed the name of the wifi in and it will not work, what do i do.

    I phone 4 will not connect to wifi, and there is no password, i have tried and tried and nothing works, also the lock button doesnt work, i bought off from someone on facebook and now it will not connect to the wifi, PLEASE HELP

    http://support.apple.com/kb/TS1398

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    After updating my new iPad and putting in my password at least 4 or 5 times it locked me out,do i need a new pass word for the update?Bob Walsh

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  • Hi, i have my iphone5, and i forgot my apple ID and my password and now its already locked, how can I retrieve my old Apple Id?

    Hi, I bought my Iphone5 last yr, but now accidentally my iphone was locked and I forgot my apple Id and the password. Please help me how to reset and unlocked my iphone. Thanks

    If you forgot your Apple ID password

  • Using time capsule model A1409 and trying to use it as only backup. Already have Verizon wireless router. Do not know which cable port to use in back of time capsule. And also it is asking for password. Have tried all of mine and it will not work.

    Want to us my time capsule model A1409  as only backup. 2 TB hard drive.
    Already have Verizon wireless router. Do not want to use Time capsule as router, only back up for iMac.
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    I have a 2TB Timecapsule and really only use it for Time Machine backups. But the Wi-Fi side is used to sync my iPad at times.
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    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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  • New MacPro 10.9.4 included Keynote. Worked fine. An update was released August 21. Just downloaded the 6.2.2 update and now get error message "You can't open the application because PowerPC applications are no longer supported". Any ideas?

    New MacPro 10.9.4 purchased three weeks ago included Keynote. App worked fine. New update for Keynote was released August 21. Just downloaded the 6.2.2 update. Tried to launch app and now get error message "You can’t open the application “Keynote.app” because PowerPC applications are no longer supported." Confused as to why it worked prior to update. Nothing else has changed. No issues with recent iMovie, Pages or Numbers updates. Any ideas?

    I tested this:
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    I am locked out of my iphone. I changed the password and it still wont work. I changed it again and it is now disabled. I do not use itunes, icloud. How can I get into my iphone? I have changed my password and its not working. how can I start over?

    Follow the instructions in this support document. http://support.apple.com/kb/ht1212
    Without a backup, the use of iTunes or the use of iCloud, your only choice is to restore the device as new to remove the passcode.

  • I forget my password and inserted the instalation cd and now It doesnt work

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    It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions.  
    Please describe in detail all you have attempted to do in order to resolve the issue.  Need details on what happens when you try to boot up from your install disc.  Was it the disc that originally came with your computer? 

  • TS4268 hi my imessage isnt working so I turned off imessage and now its been saying "waiting for activation" and has been for a long while now? can you please help me!!! Also saying that my apple ID password is inccorrect when its not!

    Hi,
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    Thanks

    While we all have MacBooks in this forum most of us don’t have Lion. There's a Lion Support Community where everybody has Lion.You should also post this question there.  https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion

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