My password was changed against my will ...

Hello,
I had an account. The ID is: [Redacted for privacy]
While it was opened, I saw that the password was changed against my will.
I tried to reset it, it did not work out. I knew that the password doesn't even exist, which is bizarre. I have used this acocunt for many years.
It is clear that someone has hacked it.
I need to reset it now and then get it back after getting a new protected password.
How could I proceed?
Thanks in advance.
First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!
Solved!
Go to Solution.

Hi, Chafic, and welcome to the Community,
As ridiculous as this may sound, create a new account so that you can contact Skype Customer Service in order to recover your first account.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
More details to help you through the process: you will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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