My Pavilion 20 desktop

In my Pavilion 20 desktop, when I click "Getting Started with Windows 8", it shows no internet connection even though
Internet is working with Mozilla on Desktop

Hi VenGiri,
Please refer to this Windows forum.
Try the answer and link given by Steven S.
If this solution does not fix your problem you may have to refresh your PC.
Backup important data prior to performing a "Refresh".
Jaco
Errare humanum est.

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Pavilion desktop freezes on start up

I have a Pavilion desktop:
SN: {Personal Information Removed}
PR: H2L81AA
Model P71549.
I had previously called HP support a few months ago as the computer would not shutdown when I would use the shutdown feature on the Start menu. The case # for this call was{Personal Information Removed}. At that time a technician from HP remoted into my computer and created an icon on the desktop so that I could shutdown and restart the computer.
I have recently been having problems as the computer will not wake up from sleep mode/when it is hibernating. A few days ago my computer was hibernating and I plugged in my mp3 player to charge it. The computer did not wake up from hibernating, so I removed the mp3 player from the USB port and performed a hard shutdown. Since then, the computer will not load past the blue hp welcome screen. I am unable to boot into safe mode. I have run diagnostic tests on the PC for hardware, memory, system tests, etc by pressing escape as the computer boots and all tests PASSED.
I do not have recovery disks or files on a USB. The computer is under parts and labor warranty until May.
Any help in this matter would be appreciated,
Thank you.
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At this point, if you have completed the troubleshooting in the above document, you will have to perform a system recovery. Ensure you back-up all of your data, and please follow this document for clarification: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03489643
Mario
I worked on behalf of HP.

Vidoes always freeze but audio continues on HP Pavilion desktop

I use an HP Pavilion desktop using Windows 7. Whenever I watch any video, from You Tube or any other source, every few seconds the video will freeze but the audio continues. When I move my finger slightly on the mouse pad, the video resumes. What could be causing the delay and how can I resolve it?

Hello SWAPPER,
Let's start by trying to uninstall / reinstall your Flash player.
Use this forum thread as a guide and follow the steps. Post back your results after the uninstall / reinstall.
http://goo.gl/Rui08
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P7-1534 HP pavilion Desktop PC, Shut down and sleep problem's

p7-1534 HP pavilion desktop PC, Windows 8, 64-bit, Sometimes when i shut down my PC, the PC won't shut down it will stay on and i will have to use the power button to shut down the PC, and today i put the PC to sleep and it did not wake up when i tried to wake it up i had to use the power button restart the PC. i did a memory diagnostic and found no errors.

Hi dwellas
I understand you are having issues with shutting down the computer and not being able to wake it up.
You might have a application or process running in the background that is not shutting down properly. Close all tray applications that you can, make sure you close all programs first, and try again. If that works, you need to see what you have installed that may be causing this.
You can do a msconfig and turn off start up programs to see if it is still something running in the background.
Here is a url to temporarily disable all the start up programs to see if one of them is causing any issues.
http://theunlockr.com/2012/04/05/how-to-change-windows-8s-startup-programs/
You will have to follow the same steps to enable all again.
Here is a url for Resolving Problems with Sleep and Hibernate Modes.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03383935&tmp_track_link=ot_faqs/top_issues/en_us/c03383935/loc:8&cc=us&dlc=en&lc=en&product=5331453
If you need more assistance just let me know.

HP Pavilion Desktop PC 500-309na graphic cards

I asked my granparents for a decent PC and they bought me a HP Pavilion Desktop PC 500-309na. I wondered what graphics cards would work with it.
I am looking to buy one of the following:
Asus STRIX Nvidia GeForce GTX 960 2GB DDR5 HDMI Gaming Graphics Card (£175.89 from ebuyer.com)
Graphics Engine - NVIDIA GeForce GTX 960
Bus Standard PCI-Express 3.0
OpenGL - OpenGL 4.4
Video Memory - 2GB GDDR5
GPU boost clock - OC mode: 1317MHz Gaming Mode: 1228MHz
CUDA cores - 1024
Memory Clock - 7200MHz
Memory Interface - 128bit
DVI Output - 1 x Native Dual-Link DVI-I
HDMI Output - 1 x Native HDMI 2.0
DisplayPort - 3 x Native DisplayPort 1.2
Sapphire Technology AMD Radeon R9 270X 1020MHz 4GB PCI-E 3.0 HDMI DualX OC (£156.62 from dabs.com)
Product DescriptionSapphire RADEON R9 270X OC with Boost graphics card - Radeon R9 270X - 4 GB
Device Type - Graphics card Bus Type - PCI Express 3.0 x16 Graphics Engine - AMD Radeon R9 270X Memory - 4 GB - GDDR5 Core Clock - 1020 MHz Boost Clock - 1070 MHz Stream Processors - 1280 Effective Memory Clock - 5.6 GHz Memory Interface - 256-bit Max Resolution - 4096 x 2160 Max Monitors Supported - 4 Interfaces - DVI-I (dual link) , HDMI , DVI-D (dual link) , DisplayPort , VGA - with adapter API Supported - OpenGL 4.3, DirectX 11.2, Mantle Dimensions (WxDxH) - 3.5 cm x 22.8 cm x 10.9 cm Package Type - Lite retail
If there are any that can give me a good smooth gameplay then list them in a reply.
SPECIFICATIONS:
60fps while recording/streaming with facecam
Hopefully 30+ fps with any mods or adapters
Thank you!

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Graphics/Video Card [REPLACEMENT / UPGRADE] on HP Pavilion Desktop - Help

I have the following:
HP Pavilion Elite m9152p Desktop
Upgraded to Windows 7 Professional 64-bit (upgraded 11-2009)
The video card seems to have gone out and I have tried the following:
Reinstalling Operating system
Uninstalled & Reinstalled & Rollback drivers
Prior to the above attempts, no changes had been made to software or hardware only leading to the same result: The video seems to be fine and then it freezes and crashes and ultimately has to have a hard-restart at which point, the computer loads the onboard video/graphics.
I need to purchase a replacement video/graphics card, but I am unsure what specs I need to be aware of or what my computer can handle as far as a replacement and maybe a possible upgrade (not necessary) - any help in this regard would be most appreciated.
Thanks!
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I think it is a good choice.
The reviews seem positive for the most part including that the fan appears to be quiet.
I don't know if your previous card had HDMI.
When you install your new video card, it may disable your onboard audio due to the HDMI audio chip on the video card.
If you do lose your onboard audio, after you install the video drivers, reboot the machine, go into the BIOS, find the onboard audio setting. It may be set to Auto or Disabled. Change the setting to Enabled. Save the setting where you made the change and again when you exit the BIOS.
Upon reboot you will have your onboard audio back.
Looking forward to hearing back from you.
Paul

My HP Pavilion Desktop freezes at the HP Invent Logo screen and does not load up BIOS

Hi,
This is the first time this has ever happened to me. What I mean is that I could not open the set up (F10) to change my boot order in the BIOS screen. When I turn on my desktop it stays on the blue HP Invent logo screen and when I try pressing esc, F9, F10, or F11, it says entering that specific mode but hangs there and nothing happens. I have searched the internet and forums and could not find a positive solution to try to at least having my computer to get into BIOS or even load into windows.
I have a HP Pavilion a6642p Desktop.
Windows 7
Bought it in 2010 and was working fine when I last used it.
I have tried cleaning my computer, Unplugging my cords and replugging after a set amount of time, removing my battery for 30 seconds, draining my power, unplugging my hard drive and turning it on like that lets me run from CD because there isn't a hard drive, but I can't do anything else even if I put in a Windows 7 CD to try and reset my computer, but I can't because there isn't a partition to be located. I have no idea what to do and have been trying for the past 5 days non-stop. :[
If there's any other information you need please let me know.
I can also show some photos if what I mean when it freezes on Logo screen and BIOS doesn't load.

It sounds like the hard drive has failed. A bad hdd can prevent a boot up or ability to enter BIOS.Since you are able to boot from a cd with hdd unplugged that seems to implicate the hdd even more.And the fact that Windows 7 dvd doesn't see a partition to install on. Replace the hdd with a new one of comparable size, boot with your Recovery Disks to reinstall back to factory.
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HP Pavilion Desktop PC need to buy new front USB

I
have a Hp Pavilion Slimline S5123w Desktop Pc product # NY469AA with Windows Vista Home Premium. I need to replace 1 of th front I/O Ports USB's witch has 2 USBs, 1 Headphone & 1 Passive IR receiver. 1 of the USB ports the prongs on the inside are smashed I need to replace it. It's all 1 part. What is the part number and what is it called?
thanks Scott

Hello poochokid,
I understand you are looking to replace the 6-in-1 memory card reader combo - With USB ports, headphone and microphone jack on your HP Pavilion Slimline S5123w Desktop PC. The part number of the 6-in-1 memory card reader combo - With USB ports, headphone and microphone jack is 505163-001. The part can be purchased at The HP Parts Store.
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Installing GPU Quadro 4000 on m9540ch HP pavilion Desktop..Worried about power specification

Hi,
I want to install a nvidia quadro 4000 graphic card on Hp pavilion m9540ch desktop PC. I open the desktop chassis and I found that there is no 6 pin auxiliary power connector coming out from the power supply. I am going to buy this connector "Dual 4Pin Molex-8Pin PCI-E Adapter" to supply power to Quadro 4000 GPU. Now, I am wondering whether my power supply (300 W) can support GPU (80W). My question is, how can I observe or know the average power consumption of my Hp pavilion m 9540ch PC? Is there any document that can explain the total power consumption of this PC or is there any utility to monitor the total power consumption on windows 7?
Many thanks in advance for your suggestions and comments.
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Hi,
Your posted model number doesn't seem to work on the HP servers.
Please post the HP product number for your PC. How to Find the HP Model Number and the HP Product Number or let HP automatically find your PC model number and HP network attached printers.
The m9540 has the Neptune chassis so the Corsair CX600 should be a perfect fit.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

HP Pavilion Desktop a6000y will no longer turn on

I have a Pavilion PC A6000y that is >5 years old, with Windows Vista. For a time, it would not start up, no blue indicator light, but if left "on" would ultimately boot up after several minutes, and operate properly. I also left it on for >1 week without any trouble, until an electrical storm when I lost power to the house. It will no longer power up at all, not even blue screen. I have replaced the rear fan, replaced the complete power unit with exact spec OEM product, and replaced the power switch. Also removed and re-plugged in the memory boards. Further to one thread on here, I unplugged everything, including the power cord, held the power button down for 30 seconds and released it, switched the red power input toggle to 220 volts from 110 volts for 30 seconds and then back again. Plugged it back in, using wall outlet directly, no power strip, still absolutely nothing. I have held down several function keys during start, nothing. Fan does run, but no power light, no screen image. What do I do next? Many thanks in advance.

AmherstDKE, welcome to the forum.
With an older computer, I always suspect the power supply unit (PSU); especially when there has been a power outage. The power surge can cause the PSU to fail. Here is a guide to help you troubleshoot it.
You should always have the computer connected through a Surge Protector. This will protect your computer if there is a power outage.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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My new HP Pavilion desktop has no usb connection option for my old Canon Pixma iP 2600 printer

Greetings:
I can no longer locate the installation disk for my my old Canon Pixma iP 2600 printer. I'm able to install it w/the add a printer feature in the control panel, but the desktop fails to read that the printer is connected via usb cord. I'm not finding any option to install it as a usb printer. Please help asap. I can't afford to replace the printer, and I have several documents I have to print today or early tomorrow, or there will be dire financial complications for me. I NEVER had this problem w/Dell. (the operating system is windows seven, which is exactly what i was running on my older dell model - i have searched this forum and located a similar question, but that querent was able to find a usb option in the drop down menu for port installation. that option is absent in my attempts).
Thank you!
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Firelily, welcome to the forum.
Here is the download page for the driver and the software for the printer. If you install it, you should be able to print.
Please click the " Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
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My hp pavilion desktop has stopped accepting my password.

I have been using the same password on my HP Pavilion a6140 since I bought it 5 years ago. Yesterday afternoon as soon as I typed the 5th letter of the password, it took me back to the log-on button. It was OK this morning - I got in as normal with my password. But on several attempts to log on this afternoon and despite shutting the PC off and on, the problem has re-occurred each time I enter the 5th letter. I currently have no access to my files etc.
I can get in via the 'guest' button but it will not allow me to switch user. Nor can I get into any settings changes because it prompts me for the administrator password. I am the administrator and as of now it will not accept my password. I do not recall ever being asked to create a password backup disk. I do have the original recovery disks.
Yesterday morning I had a sudden interruption while writing an email - some nonsense characters appeared on the email and Windows Media Player opened (I do not use WMP). It might have been a virus. If so, scans today by Norton and Malwarebytes have failed to detect it.
I use an HP PS/2 keyboard, which my PC tells me is working properly. Numbers and other keyboard locks are off.
UPDATE: While writing this message on a notebook computer, I noticed my PC had frozen. I could turn it off only at the electric socket. On turning it back on, it has accepted my password..... Any ideas?! Thanks.

I was in ther middle of replying yesterday telling you I had successfully logged in twice more, when it happened again. Words I had been writing became nonsense characters and a pop-up for Windows Media Player appeared.
I did a system restore to a point 3 days before the problem first appeared. When I tried to log in afterwards, I entered the 5th letter of my password and it did not allow me to go further. It took me back to the log-in icons. Exactly as before. Then I did a full scan on Malwarebytes, which found nothing. Still the same result when trying to log in.
No change this morning. I find I can get in via the (non-password-protected) guest icon but on trying to access my gmail, I find the 12th letter takes me back to the Google home screen, with nonsense letters on the search line. I can get into another Google account, with a different password.
The 5th & 12th letters are the same, a "w". A keyboard malfunction? However a Control Panel check (Windows Vista) tells me the keyboard is working properly. The problem appears also to be intermittent. And it seems odd that pressing the w could have these effects, including nonsense characters and opening Windows Media Player.
I am grateful for your help. Further thoughts please!

HP Pavilion Desktop: Won't Start/Tower Lights Up

I have an HP Pavilion p6130yv running Windows Vista.
For several weeks, occasionally while working, my monitor would suddenly turn white, preventing me from interacting at all with the interface (no mouse arrow, no response from Ctrl+Alt+Delete, no auditory response whatsoever). Sometimes, before it went white as described, my screen would flick every half minute or so. I could easily get rid of the white screen by restarting the computer. No problems for several days until it happened again. Rinse and repeat.
I left my apartment for two weeks to visit my family, and I return to find that now the computer will not boot. The light on the tower comes on, there's the familiar whir and click, but the monitor does not show any activity, just a blank screen. Most of the time... I find that, if I leave it off for awhile, the monitor will display the startup screen and begin to boot when I turn on the computer, but then it goes blank again, always after reaching the Microsoft loading bar (see the image at bottom of this post).
It does this before I can enter startup repair or safe mode as well. Also, when this happens, the tower will usually light up and power down several times before actually showing anything on screen.
That's the breadth and depth of it. Thank-you very much in advance.
P.S. There was a power outage several weeks ago, but I do have it connected to a surge protector. Could it be a virus?

Hello Falkurneeze,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are experiencing some issues with your computer booting up. What you are describing appears to be hardware and not software related. I would advise you to bring your computer into a local computer repair store and have them take a look.
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a nice weekend!
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HP Pavilion Desktop 500-164 wifi keeps on dropping.

Hello. I just bought this desktop two days ago and as of last night I seem to be having an issue with my wifi. I have opened the troubleshooter and reset my router at least 5 times and my wifi still keeps on dropping. I have checked for new drivers and checled for updates on Windows and I have updated and restarted my computer a few times. Every other computer works in my house, except this one's wifi keeps on dropping. I have no clue why and I can barely load a minute long YouTube video in 480p. Any suggestions? It was working PERFECTLY the first day and a half. Maybe I should swap it out for another one at best buy?
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HP Pavilion Desktop will not start up. It is a HP 754N.

I haven't us it in a while and used it last night and it seem fine.

Aisparks, welcome to the forum.
There are two components that could be causing the problem that you are experiencing; the power supply unit (PSU) and the memory. Here is a guide to help you troubleshoot the PSU. It is for newer PSU's but it should help. To test the memory, you should remove all of it from the computer and replace it one module at a time and boot. Place the single module in the slot nearest to the processor.
Please click the "Thumbs Up+ button" if I have helped you and click "Accept as Solution" if your problem is solved.
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HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
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Re: Help Removing HP Pavilion Desktop Hard Drive

P6370- I got the bezel off and pushed the tab on the cage, but I guess I'm not pushing hard enough- do I push straight down on the tab? I got the 2 holding screws off- but the cage doesn't seem to want to budge- any advice?

Paul,
I moved your post to the top of the list by severing it from the stale messages (over 2 years old). Your hard drive is removed by following these steps. When you press down on the tab, then you slide (not lift) the entire cage to the right. It will slide off the slot rails holding the cage.
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My Pavilion 20 desktop

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