My pavilion g7 says my microphone is enabled but will not record on skype
my pavilion g7 says my microphone is enabled but will not record on skype
HP Pavilion g7-2250sh Notebook PC
Serial Number: [edited Serial Number by Moderator]
Product Number: C5T08EA
Hello @Pistaba1975,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how the microphone on your notebook is enabled, but will not record any audio on Skype. I would be happy to assist you in this matter!
Are you able to record audio using a different program on your computer? Were you able to record audio from Skype in the past?
In the meantime, I recommend following the steps in this document on Resolving microphone problems (Windows 8). This should help enable the audio-in when using the microphone.
Additionally, I also suggest following this resource on Microphone Troubleshooter to ensure that your Skype software is communicating the audio being transmitted to your audio-in device.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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