My payment method keeps getting declined and Im getting very irritated now I got a new credit card and it keeps telling me payment method declined ?

My payment method keeps getting declined and Im getting very irritated now I got a new credit card and it keeps telling me payment method declined ??

Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

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I got a new credit card and tried to make an in-app purchase but forgot to update my info. It still says transaction is pending on the app

I got a new credit card and tried to make an in-app purchase but forgot to update my info. It still says transaction is pending on the app

Hi Danny724,
Welcome to the Support Communities!
I would suggest updating your billing information in the iTunes application, signing out of your account and signing back in; and then trying to complete the purchase. If the issue persists, the iTunes Store Support Team can review your account with you.
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

HT201303 I got a new credit card and a new phone number also will change my adress in 1 month

Hi I change my credit card and my phone number will be relocate in 1 month so I will up date.

You can verify and/or modify your payment information and billing address by following these instructions:
On a computer, open iTunes. If you are signed in to iTunes, skip to step 4.Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
Click the Done button at the bottom of the page.

I had the Creative cloud memmbership,but my credit card got stolen, So i got a new credit card and paid the membership, The amount is got cut, But still my account saying its free membership after paying it

Can any one help

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

HT201363 my husband received an email from Apple stating we needed new credit card information. We had just gotten a new credit card and couldn't remember if we updated it or not. What kind of questions would you ask for that? It may have been fraud?

My husband received an email from Apple stating our account was frozen and we needed to update our credit information. We recently got a new credit card and so went ahead and updated information. They asked about mothers maiden name and social security information. Now we are feeling skeptical. Are these the kinds of questions Apple would ask? Now all my information is out there and I can't even get a hold of a human being at support to answer any questions for me as to whether they sent this or not????? Help!!!!!!!!!!!!!!!!

That email was a phishing attempt to get your iTunes account and payment details - iTunes accounts aren't 'frozen', and iTunes don't need your social security info.
If your husband entered his card details then he should contact the card issuer immediately and get it cancelled and replaced.
He should also change the password on his iTunes account e.g. via the Store > View Account menu option on his computer's iTunes or via http://appleid.apple.com
If you still have the email then you could forward it to Apple : [email protected]

I got a new debit card and I tried changing my info and it always says my card is declined. I can't buy anything.

I got a new debit card and I tried changing my info and it always says my card is declined. I can't buy anything.

Hi Danny724,
Welcome to the Support Communities!
I would suggest updating your billing information in the iTunes application, signing out of your account and signing back in; and then trying to complete the purchase. If the issue persists, the iTunes Store Support Team can review your account with you.
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

I lost my iphone, got a new sim card and put it in my boyfriend's old iphone. When I synch it in itunes it will only synch with his stuff and not mine. Any ideas how I can get it to synch with my itunes??

I lost my iphone, got a new sim card and put it in my boyfriend's old iphone. When I synch it in itunes it will only synch with his stuff and not mine. Any ideas how I can get it to synch with my itunes??

Are you using a Mac? It sounds like you are using his computer to sync to. If this is the case, then it will sync to all of his stuff unless a new user is created with your personal stuff on it.
When you want to sync your iPhone to that computer, switch to your user first, and then everything will sync with your stuff. If he wants to hook up his iPhone to sync it, then he needs to switch back to his own username first.

I would like to inform you that my account suspended and I can not update applications have been refused my credit card and when my review of a bank to get the reason for the refusal card, the bank employee as explained by you please do me a proper soluti

I would like to inform you that my account suspended and I can not update applications have been refused my credit card and when my review of a bank to get the reason for the refusal card, the bank employee as explained by you please do me a proper soluti

We are all itunes users just like you. Informing us is of little use.
Contact itunes support

I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?

I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?

Sometimes if you make a purchase for the first time, use a new billing method (ie credit card) or the App Store terms have changed, I've noticed that you need to press the "Buy" button twice for the purchase to actually go through (ie, you press Buy, you agree to the terms, and you have to press Buy again). You won't get double-charged.
You can check if the purchase is actually downloading by looking in the Purchased tab of the App Store - the Mountain Lion installer will be there if it worked. If not, try the Buy button again.
Matt

I create new id and i can not sign in because i must provide credit card and i have not one what should i do ??

i create new id and i can not sign in because i must provide credit card and i have not one what should i do ??

Here's how to change or remove the payment info:
Change or remove your payment information from your iTunes Store account (Apple ID)On your iPhone.
Check this article to create an account without a credit card info:
Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method

HT204053 How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps.

I am trying to add a new credit card and it keeps telling me that I have to enter a valid security code...I have tried 2 different cards and it is doing the same thing. How do I get past this?

I guess it has been a year since I last purchased something on I-tunes and my account is saying that they couldn't authorize my card for some of my purchases. I am trying to add a new credit card to clear this up and it keeps saying that I have to enter a valid security code. I have tried 2 different cards and I get the same thing. I have also added an I-tunes gift card and that isn't clearing up the money that I owe. It is showing that I have a $25 credit for that. How do I fix this, I have been trying for days and all I have got from the e-mail tech support is that its my credit card issuer that is causing the problem. Thats not correct because one of the credit cards that I am trying to use, is a prepaid Visa gift card. I know that these work on I-tunes because I have used them before in the past. I am getting very frustrated with this whole process, I just want to clear up my account and buy some new music!! HELP!!

You probably ran into blocks & locks.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
They'll sort it out.

Changing payment info in account - new credit card and new billing country

Hello,
My iTunes account is set to Italy as that is the billing country of the credit card I associated with it when I started the account. Yet, I know live in Belgium and have a credit card with billing address in Belgium. I have tried to update the information but:
I cannot change the payment information from the payment information options since the address and credit card settings are set on Italy (if I try to simply type my new credit card number, I get an error message that says that the credit card number I entered is not valid for Italy)
I cannot change the Country/Region setting. The message I get is "you have an active iTunes Match subscription; you must cancel it before you can change stores".
So, does it boil down to cancelling the iTunes Match subscription? If so, how do I do it (there is no option in iTunes itself to do that)? Also, I have 4 good months left on my iTunes Match subscription - will I be credited those months back if I cancel and then re-subscribe?
Last but not least: I read some really dreadful posts from 2011 on how people who had changed billing information had lost access to their apps and were charged anew for music they had bought with the previous credit card. Has this issue been solved?
Thanks for your help!
Caterina

You have to physically be in that country as well as have a credit card (or iTunes gift card) both of which have to have been purchased or have a billing address in the country of that iTunes store.

My website has been disabled as my credit card had expired but I'm unable to login to even enter my new credit card details - how do I make payment?

My website has been disabled as my credit card has expired. I'm unable to get into the admin section to input my new credit card (I get an error message telling me there's an outstanding invoice). How can I get in to enter my new card details so that payment can be made?

You can
Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
You can have apps purchased from more than one account. It does complicate update apps though.
- Go to settings>Store and sign out and sign into your account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

Adding a new credit card and its currency cost me ...

I feel ripped off. Got a message from Skype that my credit card is expiring. Added a new card and set my charge currency to CAD. When I logged looked at my balance, it showed in Canadian dollars and instead od USD24.90 as it was before to CAD22.96
All what I was doing adding a credit card.
hate it when that happens and their customer service tells me that I lost because of exchange rate and can not be fixed.
amin

http://www.apple.com/support/itunes/contact/

My payment method keeps getting declined and Im getting very irritated now I got a new credit card and it keeps telling me payment method declined ?

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