My PC crashed and I can't find the download email to use in my new PC. Ideas?

I bought & downloaded Adobe XI. My PC crashed and I can't find the download email to use in my new PC. Ideas?

Sorry, I meant to say it was....I just don't understand what I'm doing wrong and I hate their support pages or lack thereof!!! I just want to install my stinking Adobe Acrobat XI that I bought in 2013...I got the serial number from my account.  If XI doesn't exist anymore, is Adobe DC what replaces it? How do I upgrade with my serial number? Do I have to pay anything? I don't do anything fancy with Adobe, I just open pdf, print or convert to word. Any help!!!!???

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    I forgot to get back to you. Thank you very much for your prompt reply.
    Your suggestion helped!
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