My PC crashed so I'm trying to sync my iPhone with iTunes
My PC crashed so I'm trying to sync my iPhone with iTunes using a new user account on my PC. Nothing is syncing, but iTunes keeps telling me it has synced. My ulitmate goal is to backup contacts, etc. before updating the phone's software.
You need to use the same Apple ID you used when you synced your contacts intitially.
That kind of data cannot be transferred to another account nor can accounts be merged.
Similar Messages
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I am trying to sync my iphone with itunes on a new computer, but over 3 quarters of my music is missing. It seems that only the songs downloaded on itunes in the last 6 - 9 months have transferred. How can I get the rest of it to sync?
You have posted to the iTunes Match forum, which your question does not appear to be related to. You will probably get better help by posting in the Using iPhone forum.
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trying to sync my iphone with itunes on my new pc and it is telling me that my comp is not authorized. how do i authorize it?
Follow the directions here:
https://discussions.apple.com/docs/DOC-3141 -
Please can anyone help? I am trying to sync my iphone music with itunes, but am finding that as soon as the sync is complete the data bar shrinks back from almost full (my entire music library) to just 100 songs, which happen to be the contents of one playlist I have. i cannot seem to change the music content on my phone no matter what? PS when I hit sync the capacity bar fills up, but when I apply, it drops back to just those songs I already mentioned :- (
thank you randers4, unfortunately these restrictions aren't to blame. Now I realise the problem - I tried to play some of the music and found out that the source data wasn't attached. The computer was rebuilt and backed up - and it seems perhaps hasn't all been copied back. I am currently attempting to copy accross some itunes files from my backup drive. Bit confused, too many itunes files of different types but fingers crossed getting closer to the solution......?
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An update was requested in my iphone settings to sync my iphone with itunes. In my attempt to do this, I chose to sync with my old phone and lost all recent photos and apps. Is there any way to reverse this mess and retrieve what I had?
So, what i need to is
1. Check my iphone backup first if avaiable
2. Do ' restore ' my iphone at itunes
Is it correct?
After i do all of this, what is the next step? Is it
1. Just plug in back my iphone and itunes will automatically sync asking to use a backup ipnone?
Or need to do manually?
Make me confuse is, if i do all the step as previous mention, but pc still recognize my iphone as a ipod everytime i plug in into itunes.
How if i in pc dont have my iphone backup ? Because since first time plug in into itunes, i was used the ipod backup?
Sorry to ask too much since i really need help from your guys -
I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? I try to add songs from my music into my phone section and it will not go... Plus the playlists on my phone are not updated on my iTunes phone on my computer. Its like it never updated. What am I doing wrong??
Iphone will sync with one computer at a time.
When you sync to another it will delete the current content.
Make sure you have copied everything from your old computer to your new one first. -
Trying to sync my iPod with iTunes and I am getting this message:"This computer is no longer authorized to play purchased items that are on the ipod"... I have deauthorized and reauthorized the account and still getting the same error. I have read and followed the instructions in the support article TS1389. I do NOT have an SC info folder at /Users/Shared/ directory to delete.
I just installed Lion yesterday, and am running iTunes 10.4. First attempt to sync since upgrade.
Thanks
DanYup,
Me too...this is stupid, stupid, stupid. Just purchased my 200 (ish) mac and now I am told that my new Mac Book pro is not "authorized".
Which if my 200 macs are authorized. Can someone please tell me???
I "deauthorized" my old MBP and still told I cannot use my iPhone with iTunes.
Interesting that my old $2500 MBP, my new $3000 MBP and my $500 iPhone all cannot work cuz of some pinhead's decision to use this assorization process.
Yes I am very, very, very mad. -
i keep getting an error message when trying to sync my iphone in itunes, "duplicate file name specified." Anyone have any help? Please??
You can try going to iTunes with your device connected, select your device, then click view, show duplicate items
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when trying to sync my iphone in itunes i keep getting the error message "itunes cannot sync apps because the apps installed on the iphone could not be determined." can anyone explain what this means?
I received the same error message after I had recently updated iTunes to 10.5.1 and I had wirelessly updated 13 apps. I had to go into iTunes and select Apps, on the bottom right it said I needed to update 13 apps. I updated the apps via iTunes and then synced again without an issue.
iPhone 4S / OSX 10.6.8 / iTunes 10.5.1 -
I cannot sync my iPhone with iTunes for Windows. Even if the computer is authorized, it keeps on displaying an error message that tells that this computer is not authorized. I already tried to do the resolutions you have given in case this situation happens.
It's an endless circle.
See if these instructions help: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
I'm trying to sync my iPhone with my iTunes account, but they are on two different emails, help!
I really don't know what this means.
What do you mean "when I try to change the email on my itunes"?
Where on itunes are you changing an e-mail? and for what reason?
Not sure at all what you are trying to do an it seems that you are confusing e-mail, itunes accoutns and libraries.
Please explain exactly what you are trying to accomplish.
You have music on your computer? You want that music on your iphone? -
Hi, I have just tried to sync my iphone with my computer. I must have clicked the wrong thing, now all the songs i purchased through my phone from itunes were replaced with the itunes that was on my computer, which is nothing. Any ideas on how can i get them back onto my phone or computer? I can see them in the itunes store under purchases, but there are no options for me to download them again.
Hi J8on,
Thanks for visiting Apple Support Communities.
You can find the steps to download past iTunes purchases to your computer or iPhone in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Regards,
Jeremy -
HI, PLEASE HELP I'VE JUST TRIED TO SYNC MY IPHONE WITH MY PC, IT WOULD'NT ALLOW ME, LATER WHEN I DISCONNECTED AND TRIED TO PLAY SOME MUSIC THROUGH MY PHONE ALMOST ALL MY MUSIC HAS GONE PLEASE HELP !!!!!!
1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer. -
im trying to restore my iphone with itunes and it gives me this error "We're sorry, we are unable to continue with your activation at this time."
This is usually a symptom that the phone was hacked/jailbroken. Was it?
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i was trying to sync my iphone4 with itunes and my phone was upgraded to ios5 version, i now cannot make call on my iphone because my sim cannot be recognised again. what do i do plsssssss.
As peter says, this is evidence that your phone was previously hacked and was re-locked by the upgrade.
ONLY the carrier it is locked to can unlock it. There is nothing else we can suggest.
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