My PC does not recognize my ipod! help!

when i plug in my ipod to my pc which is a windows xp 2000, my ipod is not recognized by the computer. what can i do? i cannot listen to any of my songs in my ipod!
windows xp   Windows XP   xp 2000 speical addition

this is the same problem im talking about.

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    Message was edited by: Mark DiGiacomo

    hi sally,
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    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

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    Hi all,
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    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

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